Top Operations Manager Jobs in Toronto

Build and run ANNA's People Operations: multi-state payroll in Rippling, HRIS configuration and automation, compliance (I-9, state regs, leave laws), onboarding/offboarding, ER casework, performance systems, workforce reporting, and AI-enabled people workflows to scale a multi-site clinical workforce.

Lead day-to-day accounting operations, monthly close, AP, AR, general ledger, reconciliations, audits, and a four-person team. Maintain QuickBooks Online during ERP transition, partner on ERP selection and implementation, evaluate AI tools, and drive accounting process improvements. The role also supports multi-currency USD/CAD operations, budgeting, FP&A, and finance transformation initiatives.

Lead the product strategy and roadmap for a cloud-native, AI-driven security operations platform that unifies video, access control, and communications. Own full product lifecycle: customer research, requirements, prioritization, and cross-functional delivery with engineering, AI, and UX teams to ship agentic AI features that automate incident response and simplify B2B SOC workflows.

Lead country-level study operations from startup through close, overseeing local teams, vendors (pCRO/CTM/SCP), timelines, budgets, risks, and compliance. Provide operational input, manage site activation and recruitment strategies, ensure TMF completeness, support new technologies (eConsent, eISF, remote SDV/SDR, iConnect), and liaise with global stakeholders to resolve escalations and optimize study delivery.

Lead pricing and operations strategy for vehicle markets: build dashboards and forecasts, optimize funnel conversion and pricing/aging rules, model inventory mix, define disposition routing, run business reviews and OKR tracking, and drive cross-functional execution to improve margin and inventory turn.

Lead architecture, integration, and optimization of enterprise MarTech ecosystems. Design data schemas, automated customer journeys, integrations, and attribution models while advising clients and ensuring compliance and performance.

Own client operating rhythm for Creative Operations and Systems/Process Design clients: maintain stakeholder context, turn vague requests into clear actions, use AI-enabled workflows for prep and follow-up, produce client-ready summaries, maintain decision logs and trackers, and coordinate with internal teams to prevent scope drift and improve account knowledge reuse.

As Senior Manager, oversee manufacturing operations including assembly and testing of electrical solutions, manage teams, ensure compliance, and drive operational excellence.

The Sales Operations Associate Manager drives operational excellence and sales enablement through data analysis, reporting, and cross-functional coordination to support IMAX's global revenue growth.

Lead the Cloud Operations team to design, deploy, secure, monitor, and maintain reliable cloud environments (Azure/AWS). Manage production deployments, CI/CD/IaC, APM, SOC2 compliance, incident handling, automation, and process improvement while mentoring staff and collaborating with R&D and leadership.

Own client implementation and account lifecycle for complex healthcare customers: manage end-to-end onboarding, act as primary contact for largest accounts, drive operational metrics and process improvements, mentor junior team members, and collaborate cross-functionally to scale operations and reporting.

Lead and scale the Revenue Operations practice: manage a RevOps team, oversee complex client engagements, and provide hands-on Salesforce, Pardot, and HubSpot audits, implementations, integrations, and architecture. Translate technical findings for stakeholders, support scoping and sales, develop repeatable processes and playbooks, and monitor project health and delivery quality.

Lead and oversee a portfolio of branch and business operational processes. Own process documentation and governance, monitor KPIs, run continuous improvement initiatives (Lean/Six Sigma/BPMN), implement risk controls, support business continuity and operational escalations, and collaborate cross-functionally to ensure efficient, compliant, and scalable operations.

Lead and evolve Venture for Canada's internal technology ecosystem: design systems architecture, manage SaaS stack and integrations, build automations and AI-enabled workflows, own cybersecurity, run cross-functional rollouts, provide senior technical escalation and day-to-day IT support, and manage and develop the IT Help Desk & CRM Coordinator to ensure secure, reliable, and widely adopted technology.

Manage and execute operations projects for submetering maintenance: review tickets, create work instructions, troubleshoot meters, analyze technical drawings, coordinate contractors, drive continuous improvement, and support field and office activities.

Lead planning, execution, and closeout of heavy civil construction projects (roads, bridges), managing multiple sites, budgets, schedules, subcontractors, safety, quality, and project documentation. Provide technical leadership, risk management, stakeholder coordination, and drive profitability and continuous improvement.

Leads marketing operations within Revenue Operations, overseeing HubSpot and Salesforce architecture, campaign setup, integrations, data integrity, lead-flow optimization, reporting, analytics, and dashboards. Partners with demand generation, sales operations, sales, product, and customer success teams to improve revenue processes, implement technical solutions, and scale marketing infrastructure. The role also manages cross-functional priorities and supports continuous process improvement in a fast-paced startup environment.

Own and scale the Brand Studio's operations: intake, workflows, timelines, and vendor/freelancer coordination. Build systems, templates, documentation and automate repetitive creative processes using AI tools. Support major launches and campaigns, improve visibility into capacity and delivery, and remove friction across cross-functional stakeholders to enable efficient creative production at scale.

Partner with Customer Success and Onboarding leadership to design processes, analytics, and systems across the post-sale lifecycle. Deliver health, renewal, and lifecycle analytics, support front-line teams, drive process and automation strategy, build AI-enabled workflows, and lead ad hoc RevOps projects including capacity and forecasting models.

Lead product strategy and execution for ICM Operations(platform core services and BI). Own requirements, prioritize features, partner with engineering and operations, design scalable BI and data visualizations, gather customer feedback, create wireframes/prototypes, and drive roadmap and releases to improve workflows, automation, APIs, claims management, and reporting.

Lead complex, high-visibility IT and business programs across cross-functional teams and external stakeholders. Manage AI automation initiatives, SaaS technology evaluations, RFPs, ROI analysis, risks, dependencies, executive reporting, and post-project performance assessments. The role requires autonomous senior-level consulting, portfolio prioritization, stakeholder influence, and delivery of measurable business outcomes during a six-month fixed-term engagement.

Lead Customer Success operations to scale post-sales workflows: design onboarding-to-expansion journeys, build CS operating systems and tooling, develop health scoring and forecasting, create account planning and risk programs, automate workflows, and deliver dashboards and insights that improve retention, expansion, and operational efficiency.

The Senior Business Operations Manager will drive growth through strategic project management, data analysis, and cross-departmental collaboration to enhance performance and operational excellence.

Senior-level program manager and chief of staff supporting the CVP of Operations. Own and drive high-priority cross-functional programs from kickoff through execution, establish operating cadences, align teams on priorities, prepare leadership materials, integrate sales & operations, headcount and infrastructure planning, surface risks, and remove execution blockers to ensure organizational KPIs and milestones are met.

Lead product strategy and operations: own board-level narrative, drive high-stakes strategy initiatives end-to-end, design annual planning frameworks, synthesize global inputs into concise decision documents, and act as a trusted thought partner to the CPO and product leadership to convert ambiguity into executive decisions.