Top Operations Manager Jobs in Toronto

Leads Revenue Operations strategy, systems, processes, forecasting, capacity planning, territory design, reporting, and cross-functional GTM initiatives. Owns Salesforce data integrity, automation, and revenue process scalability from lead qualification through expansion and retention. Manages and develops a high-performing team while partnering with Sales, Marketing, Customer Success, Finance, and Operations leadership to improve data-driven decision-making, change adoption, and operational performance.

Build and lead Spellbook’s post-sale operations function, including customer success reporting, renewal and churn forecasting, risk scoring, tooling, data models, and scalable business processes. Own the Customer Success technology stack, improve adoption and administrative efficiency, and connect sales, customer success, support, and product workflows. The role requires strong analytical, systems, project management, communication, and cross-functional change-management skills in a B2B software environment.

Plan, execute, and finalize operations projects involving submetering maintenance and service. Review tickets, prepare contractor instructions, troubleshoot meter deficiencies, analyze electrical and mechanical systems, coordinate resources and materials, update documentation, communicate with internal and external teams, and develop mitigation plans. The role requires customer service, problem-solving, technical analysis, continuous improvement, GTA property travel, and split office and field work.

Own end-to-end marketing operations for AMER in-person and online events, including audience segmentation, registration, campaign execution, attendance tracking, data quality, lead routing, sales handoff, reporting, and process optimization. Partner with Field Marketing, Demand Generation, Marketing Technology, Sales, and offshore teams to deliver measurable campaigns, improve workflows, maintain privacy and consent standards, and scale event operations.

Lead a Revenue Operations team supporting SMB sales to optimize lead-to-cash systems, forecasting, territory design, quotas, and cross-functional processes. Own and improve Salesforce/CPQ/NetSuite workflows, deliver reporting and analytics, drive predictive insights, and partner with Sales, Marketing, Finance and Product to scale expansion and renewal motions while mentoring direct reports and ensuring operational excellence.

Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.

Leads environmental waste operations for an assigned location or business unit, ensuring safe, compliant, efficient performance. Responsibilities include supervising and training staff, managing budgets and resources, preparing operational quotes, monitoring metrics, maintaining facilities, supporting permits and licenses, coordinating with regulators, controlling costs, improving workflows, and meeting customer service objectives. The role also provides technical guidance, manages personnel decisions, and leads complex cross-functional initiatives.

Analyzes sales, pipeline, revenue, productivity, forecasting, retention, expansion, pricing, and territory data to support GTM decision-making. Builds forecast models, reporting frameworks, executive presentations, and actionable insights while validating data across Salesforce, Clari, and business systems. Partners with Sales, Finance, Marketing, Customer Success, Deal Desk, IT, and Business Systems teams.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

Leads Enveritas’ India operations and supports regional operations across Asia. Responsibilities include building country programs, managing field teams, budgets, vendors, logistics, contracting, data quality, stakeholder relationships, and regional planning. The role requires independent judgment, people leadership, senior external representation, analytical ability, and regular travel to agricultural regions in India, Indonesia, Papua New Guinea, and elsewhere in Asia.

Manages employee benefits operations, including team leadership, workforce planning, budgeting, KPI monitoring, risk management, client retention, process improvement, and technology enablement. Implements operational strategies, improves workflows, ensures regulatory and policy compliance, supports business growth, and partners cross-functionally to enhance service quality, efficiency, profitability, and client and colleague experiences.

The Senior Technical Program Manager at Highbeam will oversee partner integrations and compliance, manage timelines, and ensure smooth execution across banking partners to enhance engineering velocity and operational effectiveness in a regulated environment.

Leads multiple Fraud Operations teams focused on disputes and compliance. Responsibilities include developing people leaders and individual contributors, setting operational strategy, improving productivity and quality, managing service levels and queue health, resolving complex risk events, driving cross-functional alignment, and implementing scalable process improvements. The role requires significant fraud operations and people leadership experience, strategic planning, change management, AI-enabled efficiency initiatives, and continuous improvement expertise.

Leads continuous improvement and operational excellence across a third-party logistics network. Responsibilities include process optimization, Kaizen events, value stream mapping, facility startups, customer launches, KPI standardization, leadership coaching, and Lean Six Sigma capability development. The role partners with clients and site leaders to improve productivity, quality, velocity, and financial performance across warehouse and logistics operations in North America.

Leads revenue operations for sales and customer success, owning forecast and pipeline cadence, CRM and CPQ systems, deal desk, compensation administration, revenue modeling, reporting, data integrity, and GTM planning. The role manages revenue systems staff, presents insights to executives, drives sales accountability, improves workflows, and ensures reliable forecasting and pipeline visibility across the organization.

The Operations Manager oversees the performance of customer operations, ensuring service levels are met and driving employee engagement and continuous improvement.

Manage the commercial and operational infrastructure for global channel partnerships. Responsibilities include maintaining partner agreements, pricing and discount frameworks, approved vendor status, price books, order booking processes, deal registration, enablement content, partner portal requirements, and channel team onboarding. The role collaborates with RevOps, Legal, Finance, Product, procurement teams, and channel leadership to standardize processes and improve partner operations.

Leads the technical support team and oversees helpdesk service delivery, incident resolution, SLAs, user training, and support performance. Manages IT budgets, vendors, cybersecurity compliance, infrastructure deployments, policies, and hardware, software, and network support. Partners with business stakeholders to improve user satisfaction, technical adoption, service efficiency, and root-cause resolution across facility operations.

Partner with the VP of Sales to lead strategic, cross-functional projects that optimize sales processes and tools. Analyze funnel and performance data, support forecasting and territory planning, build dashboards and business cases, and drive change through experimentation and stakeholder collaboration.

Leads global Procure-to-Pay and Order-to-Cash operations, including vendor payments, expenses, invoicing, collections, cash application, and dispute resolution. Manages AP and AR teams, maintains internal controls, monitors financial KPIs, supports close and cash forecasting, and drives automation and process improvements. Partners with FP&A, Accounting, Sales, Legal, Tax, and Treasury across multi-entity operations.

Lead pricing and operations strategy for vehicle markets by building dashboards and forecasts, optimizing funnel conversion, designing day-0 pricing and aging rules, modeling inventory mix, defining disposition routing, and running OKR-driven business reviews to turn analytics into cross-functional execution.

Lead country-level study operations from startup through close for one or more clinical trials. Oversee local study teams and CROs, manage startup, site activation, recruitment strategies, vendor oversight, risk and issue mitigation, and ensure timely delivery of study plans and quality event follow-up.

Leads operational excellence across Canadian retail, office, and industrial real estate portfolios. Develops operational strategies, standards, maintenance programs, technology platform roadmaps, compliance processes, vendor programs, analytics, risk assessments, and enterprise initiatives. Provides budget guidance, supports certifications, advises senior leaders, and drives cross-functional adoption, continuous improvement, customer satisfaction, and measurable business performance.

Supports Canadian oncology field sales and marketing teams by executing field sizing, targeting, segmentation, incentive compensation analyses, promotional material coordination, MLR reviews, communications, roster management, HCP contracting, events, and onboarding/offboarding. Partners with Analytics, Marketing Operations, IT, HR, Training, and Events to deliver compliant commercial operations programs efficiently and on time.

Work with founders to solve cross-functional problems (ops, GTM, partnerships). Build and optimize scalable processes, set and track operational KPIs, lead end-to-end projects, and analyze data to provide insights that improve product and customer experience.