Top Tech Support Jobs in Toronto

In this role, you'll provide exceptional technical support to customers via phone, chat, and email, resolving issues related to Samsara's technology. You will also document solutions, mentor junior team members, and identify trends to improve customer experience.

The Business Operations Manager will enhance operational excellence in Technical Support by analyzing data, improving processes, and communicating insights to leadership.

The role involves managing technical support operations, exceeding performance metrics, overseeing change management, and ensuring customer satisfaction through effective team leadership.

This role involves managing technical support operations, ensuring KPIs are met, leading recruitment efforts, handling customer escalations, and overseeing incident management while fostering a collaborative team culture.

The Lead Engineer provides advanced technical support for hardware in Grid Automation, resolves customer product issues, leads investigations, and collaborates with R&D.

Provide expert technical support, diagnose and resolve complex issues, collaborate with teams, and enhance customer satisfaction through effective troubleshooting and communication.

The Technical Support Specialist provides IT support for desktop and network infrastructure, manages incidents, and resolves technical issues for on-site and remote users.

As a Technical Support Engineer, you'll resolve complex technical issues, mentor junior engineers, and improve support processes. You will manage incidents, collaborate with cross-functional teams, and maintain documentation.

The Bilingual Technical Support Specialist - L1 provides escalated support for clients accessing Equifax products online, interacting via email, chat, and phone. Responsibilities include troubleshooting, documenting processes, training colleagues, and advocating for customer needs to improve products and services.

As a Technical Support Engineer at Cohesity, you'll resolve technical issues, collaborate with engineering, and enhance customer support through troubleshooting and knowledge base articles.

The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

Provide technical support for Nue.io implementations and integration with a focus on customer solutions, translating business problems into value-driven strategies.

Provide remote and onsite technical support for complex equipment issues, collaborate with engineers, develop troubleshooting tools, and coach less experienced colleagues.

As a bilingual Technical Support Representative, you'll educate and support customers on a wealth management platform in both French and English, ensuring customer satisfaction through effective communication and issue resolution.

Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.

The Technical Support Specialist will assist customers via chat, phone, and email, resolving technical issues and providing product support while maintaining high customer satisfaction.

Provide technical support for wealth management systems including troubleshooting, SQL-based analysis, incident management, system monitoring, upgrades, user training, documentation, and collaboration with development and infrastructure teams to ensure system stability and timely resolution.

Provide technical support for Blue Planet software, troubleshoot issues, collaborate with cross-functional teams, and maintain customer satisfaction.

As a Senior Technical Support Specialist, you will troubleshoot complex platform issues, drive automation and efficiency, mentor teams, and manage incident & problem resolution.

The Technical Support Analyst will support asset servicing product environments, liaising with clients, managing issues, validating deployments, and ensuring quality delivery in collaboration with technology teams.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

Lead the AMER support team, manage escalations and performance, ensure SLA compliance, and communicate with customers during incidents while mentoring team members and driving process improvements.

This role involves providing technical support and leadership for technology solutions, managing accounts, and maintaining customer relationships to meet complex needs in pre-sales environments.

Provide bilingual technical support for Baxter's medical devices, troubleshooting mechanical and electrical issues, and documenting customer interactions while ensuring compliance.