Top Tech Support Jobs in Toronto

The Technical Support Engineer at Rootly will manage customer technical inquiries, provide solutions, and ensure customer satisfaction. This role involves ownership of issues, communication with clients, and collaboration with product teams to enhance support processes.

As a Technical Support Specialist at Shakudo, you will provide high-quality technical support for the AI & Data Platform. Responsibilities include troubleshooting customer issues, maintaining documentation, collaborating with teams for issue resolution, and ensuring smooth customer experiences.

The Technical Support Manager will ensure seamless integration and operation of client buildings with Parity's platform, providing technical support, optimizing HVAC systems, and collaborating with internal teams to address customer inquiries and improve processes.

As the Manager of Technical Support, you will lead a team, coach members, manage performance, oversee customer support, handle escalations, and implement strategic projects to improve service delivery. You will foster inter-departmental relationships and enhance team capabilities while ensuring high customer satisfaction.

The Manager of Technical Support will lead a team in delivering technical support for SwiftConnect's SaaS integration solutions. Responsibilities include troubleshooting technical issues, developing documentation, training the support team, and enhancing customer experience. The ideal candidate has experience in Enterprise SaaS support and strong technical knowledge of mobile SDKs and APIs.

The Senior Technical Support Analyst ensures the performance and stability of business applications by diagnosing and resolving issues, collaborating with various teams, and implementing improvements. This role involves mentoring junior members and actively identifying opportunities for optimization to meet business goals.

The Applications & Technical Support Expert at FARO will provide technical support for complex customer issues, train customer service specialists, and assist with CAD interpretation and metrology. This role requires strong problem-solving skills and the ability to communicate effectively with customers regarding software and product issues.

The Technical Support Analyst will provide first and second level support for Fidessa applications. Responsibilities include incident investigation, customer communication, application system checks, and collaboration with other departments while developing a deep understanding of financial markets and trading technologies.