Top Tech Support Jobs in Toronto

Provide technical support via phone, chat, and email, troubleshoot complex SaaS and hardware issues, mentor juniors, and improve customer experience.

The Technical Support Engineer will manage customer inquiries, provide technical support, troubleshoot issues, and contribute to product documentation and improvement, requiring strong problem-solving skills and familiarity with B2B SaaS.

The Technical Support Analyst provides hands-on technical support to Fidessa applications, investigates incidents, communicates updates, and develops knowledge in financial trading while maintaining client relations.

The Technical Support Analyst will support asset servicing product environments, liaising with clients, managing issues, validating deployments, and ensuring quality delivery in collaboration with technology teams.

The Technical Support Representative handles tier 1 support for customers and sales teams, providing assistance with technical inquiries about ZOLL products and ensuring customer satisfaction.

The Digital Sales & Technical Support Specialist focuses on driving digital sales growth, delivering software demonstrations, providing technical support, and enhancing customer engagement and training.

The role involves providing technical support, product installation assistance, and maintaining customer relations within North America, ensuring high standards of service and documentation.

As a Technical Support Engineer at Pocus, you'll assist customers with product-related questions, build support structures, and collaborate with cross-functional teams while driving customer success.

Lead a team of Support Engineers while actively participating in resolving complex technical issues, mentoring staff, and maintaining quality service standards.

The Technical Support Engineer will provide IT support to users, manage Windows 11 and Office 365 applications, and handle incidents via ServiceNow, ensuring hardware and software operate efficiently.

The Bilingual Associate, Technical Support Engineer provides expert technical assistance, resolves complex product issues, collaborates with teams for improving products, and ensures customer success through effective communication and troubleshooting skills.

Provide technical support for geolocation and cybersecurity solutions, troubleshoot issues, manage technical requests, and collaborate with internal teams.

The Technical Support Coordinator monitors network performance, responds to incidents, collaborates on issues, and maintains documentation and tools for network operations.

Provide system level post-sales support to customers, including troubleshooting, technical support, and communication with internal teams. Train junior engineers.

The role involves providing technical support for the Blue Planet Software Portfolio, collaborating with teams to resolve issues, and maintaining customer satisfaction.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

The Technical Support Analyst manages customer support requests, implements software customizations, develops database-driven systems, and ensures client satisfaction through effective communication and problem solving.

The Product Support Analyst acts as the first point of contact for customers, addressing inquiries and issues with software, and collaborates with teams to resolve problems while prioritizing tasks.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

The Visualization Technical Support Specialist will manage customer support for 3D viewing issues, troubleshoot technical problems, and facilitate communication with vendors.

Provide advanced post-sales support for Blue Planet products, resolving complex customer issues, developing automation solutions, and promoting continuous improvement.

The Technical Support Engineer resolves client issues, maintains customer relationships, contributes to documentation, and provides on-call support while ensuring high customer satisfaction through proactive problem-solving.

The Tier 2 Technical Support Engineer provides deep technical support, solving issues related to networking and security for customers, primarily via chat and email, while also liaising between customers and the development team.

As a Technical Support Lead, you'll provide technical assistance, manage complex customer inquiries related to data and reporting, monitor support quality, and identify improvement opportunities in collaboration with various teams.

Lead technical operations and support strategy, ensuring system reliability and customer satisfaction. Manage global teams, improve processes, and collaborate across departments.