Top Tech Support Jobs in Toronto

The role involves managing AI support and learning programs, troubleshooting technical issues, designing training materials, and measuring adoption metrics.

This role involves providing technical support, designing learning programs, and managing initiatives to enhance AI adoption across the company.

Provide technical support via phone, chat, and email, troubleshoot complex SaaS and hardware issues, mentor juniors, and improve customer experience.

Lead a team of Support Engineers while actively participating in resolving complex technical issues, mentoring staff, and maintaining quality service standards.

The role involves providing technical support, product installation assistance, and maintaining customer relations within North America, ensuring high standards of service and documentation.

The Technical Support Engineer will provide IT support to users, manage Windows 11 and Office 365 applications, and handle incidents via ServiceNow, ensuring hardware and software operate efficiently.

As a Technical Support Specialist, you troubleshoot application issues for customers, document solutions, and provide guidance on product functionalities, aiming to enhance customer experience and satisfaction.

As a Technical Support Specialist, you'll troubleshoot application issues, guide customers through support concerns, document issues, and collaborate with teams to improve product functionality and customer satisfaction.

The Bilingual Associate, Technical Support Engineer provides expert technical assistance, resolves complex product issues, collaborates with teams for improving products, and ensures customer success through effective communication and troubleshooting skills.

The Technical Support Engineer resolves client technical issues and prevents future problems through proactive support while maintaining customer relationships.

The Technical Support Engineer will provide high-quality technical assistance, troubleshoot issues, manage cases, liaise between customers and product teams, and maintain support documentation.

The Technical Support Coordinator monitors network performance, responds to incidents, collaborates on issues, and maintains documentation and tools for network operations.

Provide Level 1 technical support for IAMQC and MSDRx software products, manage customer support inquiries, and collaborate with teams for effective solutions.

The Product Support Analyst acts as the first point of contact for customers, addressing inquiries and issues with software, and collaborates with teams to resolve problems while prioritizing tasks.

The Digital Sales & Technical Support Specialist focuses on driving digital sales growth, delivering software demonstrations, providing technical support, and enhancing customer engagement and training.

Manage relationships with key accounts as a Service Manager in the Visa Direct Network, ensuring service excellence, performance reviews, and improvements.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

The Technical Support Representative handles tier 1 support for customers and sales teams, providing assistance with technical inquiries about ZOLL products and ensuring customer satisfaction.

The Technical Support Engineer manages technical support tickets, resolves incidents, documents processes, and improves support efficiency through analysis and knowledge sharing.

As a Technical Support Lead, you'll provide technical assistance, manage complex customer inquiries related to data and reporting, monitor support quality, and identify improvement opportunities in collaboration with various teams.

The Technical Support Analyst manages customer support requests, implements software customizations, develops database-driven systems, and ensures client satisfaction through effective communication and problem solving.

The Technical Support Analyst will support asset servicing product environments, liaising with clients, managing issues, validating deployments, and ensuring quality delivery in collaboration with technology teams.

The Technical Support Engineer will manage customer inquiries, provide technical support, troubleshoot issues, and contribute to product documentation and improvement, requiring strong problem-solving skills and familiarity with B2B SaaS.

The Technical Support Analyst provides hands-on technical support to Fidessa applications, investigates incidents, communicates updates, and develops knowledge in financial trading while maintaining client relations.

As a Technical Support Engineer at Cohesity, you'll resolve technical issues, collaborate with engineering, and enhance customer support through troubleshooting and knowledge base articles.