Top Tech Support Jobs in Toronto

Looking for a fitness-passionate Technical Support Specialist to provide technical troubleshooting and support for connected fitness products. Responsibilities include diagnosing issues, collaborating with teams, and delivering exceptional service to customers.

Technical Support Analyst role at Fidessa (part of ION Group) in Toronto. Provide technical application support to equities and derivatives customers. Responsibilities include incident investigation, service restoration, and communication with internal teams and clients. Ideal for recent grads or individuals with up to 3 years of experience interested in technology and financial products.

Serves as a consultant for the Customer Support Engineering organization at Seismic, interacting with clients in difficult technical situations, driving technical improvements, and recommending enhancements based on customer experience. Acts as a force multiplier, drives issue resolution, and shapes strategic direction. Develops other Technical Support Engineers and improves capabilities of the Support team.

Technical Support Analyst at a company specializing in software solutions. Responsibilities include addressing customer issues, troubleshooting technical problems, and ensuring customer satisfaction. Essential job functions involve conducting chat or email conversations in a technical environment and meeting performance metrics. Ideal candidates possess previous technical support experience and thrive in a fast-paced, customer-centric setting.

As a Technical Support Agent at Cova, you will provide excellent customer service by answering inquiries via phone, chat, and email, troubleshoot and solve problems related to Cova's platform, and collaborate with various teams to address issues and improve processes.

Cribl is seeking a Senior Technical Support Engineer to provide enterprise-level support to customers and partners. The role involves deep technical understanding of Cribl Stream and other products, troubleshooting customer issues, and documenting knowledge. Ideal candidates have BS degree in Computer Science, 5+ years of enterprise support experience, expertise in troubleshooting, and skills in Linux, AWS, Azure, and Networking.

Support Engineer at GitLab responsible for managing customer-facing cases, troubleshooting technical issues, collaborating with multiple teams, and contributing to product development and improvement.

Provide technical support to users efficiently and accurately. Solve fundamental technical problems and support all assigned areas.

The IT Desktop Support Manager will oversee the desktop support team, ensuring efficient and effective resolution of IT-related issues. Responsibilities include team leadership, project management, technical support, incident management, process improvement, asset management, training, collaboration, reporting, and compliance. The ideal candidate should have a minimum of 5 years of experience in IT support, with at least 2 years in a managerial role, strong knowledge of Windows operating systems and 0365 applications, and excellent leadership and team management skills.

Join Firmex as a Product Support Expert to provide top-notch client service via telephone and email, handle professional service requests, advise the technical development team, and participate in on-call rotation. Successful candidates are tech literate, excellent communicators, organized, and proactive decision-makers.

Provide day-to-day helpdesk support including all Level 1 escalations, problems & requests. Field incoming help requests, diagnose and resolve level one & two problems for users of the software and hardware, LAN and WAN, VPN, the Internet, etc. Proactively monitor and support components of the Cineplex Systems Infrastructure. Participate in projects and continuous improvement initiatives. Must be available for shift work, including evenings, weekends, and holidays.

Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.

As an IT Support Manager at Enable, you will lead the IT support team in providing end-user IT services globally. This role involves managing end user computing, IT asset management, and supporting processes to ensure efficient IT operations and alignment with company objectives.

Join our team as a Senior IT Support Specialist at our Waterloo office. Play a key role in shaping our technological landscape and driving innovation in the telecommunications industry. Lead technical support, systems management, automation, and IT security practices.

Provide technical support to NetBrain customers, troubleshoot network and software issues, collaborate with internal teams, contribute to knowledge base, work on-call rotation for after-hours support, and engage in customer-facing activities.

Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.

Join Tailscale as a Customer Support Engineer to provide technical support for individuals, teams, and companies using the Tailscale product. Responsibilities include handling support requests, collaborating with internal teams, and debugging and fixing customer issues. Requires 4+ years of technical support experience, 1+ year of networking experience, strong communication skills, and a desire to work with customers.