Top Tech Support Jobs in Toronto

Provide technical support via phone, chat, and email, troubleshoot complex SaaS and hardware issues, mentor juniors, and improve customer experience.

The Bilingual Associate, Technical Support Engineer provides expert technical assistance, resolves complex product issues, collaborates with teams for improving products, and ensures customer success through effective communication and troubleshooting skills.

The Technical Support Engineer resolves client issues, maintains customer relationships, contributes to documentation, and provides on-call support while ensuring high customer satisfaction through proactive problem-solving.

The Technical Support Representative handles tier 1 support for customers and sales teams, providing assistance with technical inquiries about ZOLL products and ensuring customer satisfaction.

As a Technical Support Analyst at Gravity, you will assist government finance teams with budgeting and reporting, troubleshoot accounting issues, and collaborate on system improvements, ensuring data integrity and seamless platform operations.

The Technical Support Engineer will manage customer inquiries, provide technical support, troubleshoot issues, and contribute to product documentation and improvement, requiring strong problem-solving skills and familiarity with B2B SaaS.

The Bilingual Technical Support role involves providing escalated support to clients, troubleshooting access methods, managing documentation, and collaborating with teams to enhance products based on customer feedback.

The Technical Support Analyst provides hands-on technical support to Fidessa applications, investigates incidents, communicates updates, and develops knowledge in financial trading while maintaining client relations.

Provide advanced post-sales support for Blue Planet products, resolving complex customer issues, developing automation solutions, and promoting continuous improvement.

The Technical Support Engineer will provide technical support by diagnosing and resolving software/hardware issues, responding to customer requests, and collaborating with other teams for escalations.

Lead a team of Support Engineers while actively participating in resolving complex technical issues, mentoring staff, and maintaining quality service standards.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

As a Technical Support Engineer at Pocus, you'll assist customers with product-related questions, build support structures, and collaborate with cross-functional teams while driving customer success.

As an Associate Technical Support Specialist, you'll manage tickets, communicate internally, and troubleshoot complex distributed systems, gaining valuable technical skills.

The Technical Support Analyst will support asset servicing product environments, liaising with clients, managing issues, validating deployments, and ensuring quality delivery in collaboration with technology teams.

As a Technical Support Engineer, you will troubleshoot technical issues for customers, provide timely solutions, and document cases. You'll also engage with internal teams to enhance expertise in Everbridge's technology.

Provide technical support for geolocation and cybersecurity solutions, troubleshoot issues, manage technical requests, and collaborate with internal teams.

As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.

The role involves providing post-sales technical support via phone and email, diagnosing issues, updating customers, and ensuring superior service for MDM solutions.

The Technical Support Engineer will provide IT support to users, manage Windows 11 and Office 365 applications, and handle incidents via ServiceNow, ensuring hardware and software operate efficiently.

Provide exceptional customer service while managing service request, incident, problem, and change management for Security Finance and Collateral Management products.

The Digital Sales & Technical Support Specialist focuses on driving digital sales growth, delivering software demonstrations, providing technical support, and enhancing customer engagement and training.

As Application Engineer, you will provide technical support, develop customer relationships, create solutions, conduct product demonstrations, and ensure compliance with quality standards.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

Responsible for the management of infrastructure, cloud services, systems operations, networking, and supporting high-priority issues while leading a technical team.