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Top Tech Support Jobs in Toronto
Software • Automation
The Technical Support Engineer at Rootly will manage customer technical inquiries, provide solutions, and ensure customer satisfaction. This role involves ownership of issues, communication with clients, and collaboration with product teams to enhance support processes.
Top Skills:
APIsGitJSONPythonTerraformXML
Software
As a Technical Support Specialist at Shakudo, you will provide high-quality technical support for the AI & Data Platform. Responsibilities include troubleshooting customer issues, maintaining documentation, collaborating with teams for issue resolution, and ensuring smooth customer experiences.
Top Skills:
AWSAzureDockerGrafanaKubernetesMinioMlflowNoSQLOpenaiPostgresPrometheusPyTorchTensorFlow
Software • Energy
The Technical Support Manager will ensure seamless integration and operation of client buildings with Parity's platform, providing technical support, optimizing HVAC systems, and collaborating with internal teams to address customer inquiries and improve processes.
Top Skills:
HvacNiagara N4
Edtech • HR Tech • Software
As the Manager of Technical Support, you will lead a team, coach members, manage performance, oversee customer support, handle escalations, and implement strategic projects to improve service delivery. You will foster inter-departmental relationships and enhance team capabilities while ensuring high customer satisfaction.
Real Estate • Software
The Manager of Technical Support will lead a team in delivering technical support for SwiftConnect's SaaS integration solutions. Responsibilities include troubleshooting technical issues, developing documentation, training the support team, and enhancing customer experience. The ideal candidate has experience in Enterprise SaaS support and strong technical knowledge of mobile SDKs and APIs.
Top Skills:
AndroidAPIsiOSPostgresReact NativeSdksSQL
Artificial Intelligence • Enterprise Web • Greentech • Machine Learning • Energy
The Senior Technical Support Analyst ensures the performance and stability of business applications by diagnosing and resolving issues, collaborating with various teams, and implementing improvements. This role involves mentoring junior members and actively identifying opportunities for optimization to meet business goals.
Top Skills:
SQL
3D Printing
The Applications & Technical Support Expert at FARO will provide technical support for complex customer issues, train customer service specialists, and assist with CAD interpretation and metrology. This role requires strong problem-solving skills and the ability to communicate effectively with customers regarding software and product issues.
Top Skills:
Aerospace EngineeringElectrical EngineeringMechanical Engineering
Information Technology
The Technical Support Analyst will provide first and second level support for Fidessa applications. Responsibilities include incident investigation, customer communication, application system checks, and collaboration with other departments while developing a deep understanding of financial markets and trading technologies.
Top Skills:
C++TclUnix
Security • Software
As an Elite Technical Support Engineer at Tenable, you will provide technical support for the product suite, mentor other engineers, diagnose complex issues, manage communications for incidents, and contribute to knowledge base articles. Strong skills in security and system operations are essential, along with effective communication and problem-solving abilities.
Top Skills:
LinuxmacOSWindows
Cloud • Mobile • Sales • Software
As a Technical Support Specialist at Aircall, you will assist customers with complex technical inquiries, troubleshoot issues across various platforms, and collaborate with teams like Success and Engineering. Your role will involve training the Customer Support team and documenting solutions, ensuring high customer satisfaction and effective resolution of systemic issues.
Top Skills:
AtlassianJIRAZendesk
HR Tech
Support Engineers at Emburse respond to customer inquiries regarding product functionality, troubleshoot issues, and provide technical support. They mentor junior staff, manage support cases using Zendesk, and collaborate with cross-functional teams to deliver excellent service. Key responsibilities include using SQL for data fixes, managing SFTP data, and maintaining customer satisfaction.
Top Skills:
LinuxSQL
Top Toronto Companies Hiring Tech Support Roles
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