Top Tech Support Jobs in Toronto

In this role, you'll provide exceptional technical support to customers via phone, chat, and email, resolving issues related to Samsara's technology. You will also document solutions, mentor junior team members, and identify trends to improve customer experience.

The Business Operations Manager will enhance operational excellence in Technical Support by analyzing data, improving processes, and communicating insights to leadership.

Provide technical support for Samsara's IoT products, troubleshoot complex issues, maintain customer documentation, and collaborate with engineering teams to enhance customer experience.

Provide Level 1 technical support for LGC software products to customers, handle inquiries, document issues, and collaborate with internal teams for improvement.

This role involves providing technical support and leadership for technology solutions, managing accounts, and maintaining customer relationships to meet complex needs in pre-sales environments.

Provide bilingual technical support for Baxter's medical devices, troubleshooting mechanical and electrical issues, and documenting customer interactions while ensuring compliance.

As a Technical Support Engineer, you will own customer issues, resolve technical problems, improve system reliability, and support customers with set-up and documentation.

The Technical Support Engineer provides remote and on-site support for complex equipment issues, collaborates on technical escalations, and develops troubleshooting resources, focusing on customer satisfaction and process improvement.

As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.

Provide expert technical support, diagnose and resolve complex issues, collaborate with teams, and enhance customer satisfaction through effective troubleshooting and communication.

Provide technical support to customers, troubleshoot issues, develop internal tools, and improve product documentation while collaborating with engineering teams.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.

The Bilingual Technical Support Specialist - L1 provides escalated support for clients accessing Equifax products online, interacting via email, chat, and phone. Responsibilities include troubleshooting, documenting processes, training colleagues, and advocating for customer needs to improve products and services.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

Provide technical support for Nue.io implementations and integration with a focus on customer solutions, translating business problems into value-driven strategies.

Provide remote and onsite technical support for complex equipment issues, collaborate with engineers, develop troubleshooting tools, and coach less experienced colleagues.

The Technical Support Specialist provides first-line technical assistance, manages customer complaints, and ensures compliance with procedures while supporting blood banking and clinical chemistry testing platforms.

The Technical Support Specialist resolves technical issues with connected fitness products, provides customer support, documents interactions, and collaborates with teams to enhance service quality.

Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.

Provide technical support for wealth management systems including troubleshooting, SQL-based analysis, incident management, system monitoring, upgrades, user training, documentation, and collaboration with development and infrastructure teams to ensure system stability and timely resolution.

The Technical Support Engineer will provide enterprise-level support to customers, troubleshoot issues, and document knowledge while ensuring high-quality service and communication.

The Technical Support Analyst provides hands-on technical support to Fidessa applications, investigates incidents, communicates updates, and develops knowledge in financial trading while maintaining client relations.

As a Technical Support Engineer, you'll resolve complex technical issues, mentor junior engineers, and improve support processes. You will manage incidents, collaborate with cross-functional teams, and maintain documentation.

The Technical Support Analyst will support asset servicing product environments, liaising with clients, managing issues, validating deployments, and ensuring quality delivery in collaboration with technology teams.