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Top Tech Support Jobs in Toronto

Yesterday
Hybrid
Toronto, ON
Entry level
Entry level
Edtech • HR Tech • Software
As a Technical Support Analyst at Docebo, you will be the first point of contact for customer issues. Your role involves addressing customer inquiries through various communication channels, troubleshooting technical problems, following up with clients, and advocating for their needs. You will ensure customers effectively utilize the system, leading to quick resolutions of any concerns they may have.
2 Days Ago
Toronto, ON
Mid level
Mid level
Software • Energy
The Technical Support Manager will ensure seamless integration and operation of client buildings with Parity's platform, providing technical support, optimizing HVAC systems, and collaborating with internal teams to address customer inquiries and improve processes.
Top Skills: HvacNiagara N4
10 Days Ago
Toronto, ON
Junior
Junior
Hardware • News + Entertainment
Provide remote technical support for Evertz customers, acting as an expert technical advisor. Solve complex user issues, replicate workflows, and facilitate communication between customers and product teams to enhance the customer experience.
12 Days Ago
Remote
Toronto, ON
Mid level
Mid level
3D Printing
The Applications & Technical Support Expert at FARO will provide technical support for complex customer issues, train customer service specialists, and assist with CAD interpretation and metrology. This role requires strong problem-solving skills and the ability to communicate effectively with customers regarding software and product issues.
Top Skills: Aerospace EngineeringElectrical EngineeringMechanical Engineering
10 Days Ago
Remote
Toronto, ON
Mid level
Mid level
Artificial Intelligence • Enterprise Web • Greentech • Machine Learning • Energy
The Senior Technical Support Analyst ensures the performance and stability of business applications by diagnosing and resolving issues, collaborating with various teams, and implementing improvements. This role involves mentoring junior members and actively identifying opportunities for optimization to meet business goals.
Top Skills: SQL
Junior
Security • Software
As an Elite Technical Support Engineer at Tenable, you will provide technical support for the product suite, mentor other engineers, diagnose complex issues, manage communications for incidents, and contribute to knowledge base articles. Strong skills in security and system operations are essential, along with effective communication and problem-solving abilities.
Top Skills: LinuxmacOSWindows
14 Days Ago
Toronto, ON
Junior
Junior
Software
As a Technical Support Engineer, you will provide support to enterprise customers, resolve technical issues creatively, and collaborate with Product and R&D teams to enhance product usability. You'll also develop expertise in company products and participate in various projects within the organization.
Top Skills: SQL
Entry level
Cloud • Mobile • Sales • Software
As a Technical Support Specialist at Aircall, you will assist customers with complex technical inquiries, troubleshoot issues across various platforms, and collaborate with teams like Success and Engineering. Your role will involve training the Customer Support team and documenting solutions, ensuring high customer satisfaction and effective resolution of systemic issues.
Top Skills: AtlassianJIRAZendesk
15 Days Ago
Toronto, ON
Junior
Junior
Information Technology
The Technical Support Analyst will provide first and second level support for Fidessa applications. Responsibilities include incident investigation, customer communication, application system checks, and collaboration with other departments while developing a deep understanding of financial markets and trading technologies.
Top Skills: C++TclUnix
18 Days Ago
Hybrid
Toronto, ON
Senior level
Senior level
Software
As a Technical Support Engineer at Ataccama, you will assist customers with technical issues, represent the company in communications via JIRA and Zoom, solve analytics problems, and manage support requests, while collaborating with multiple internal teams.
Top Skills: LinuxSQL
19 Days Ago
Toronto, ON
Entry level
Entry level
Software • Automation
The Technical Support Engineer at Rootly will manage customer technical inquiries, provide solutions, and ensure customer satisfaction. This role involves ownership of issues, communication with clients, and collaboration with product teams to enhance support processes.
Top Skills: APIsGitJSONPythonTerraformXML
22 Days Ago
Easy Apply
Remote
Toronto, ON
Easy Apply
Junior
Junior
Cloud • Security • Software • Cybersecurity • Automation
As a Support Engineer at GitLab, you'll troubleshoot complex customer issues involving the GitLab platform, collaborate with various teams to resolve bugs and improve documentation, and contribute to code and support tools. You'll also engage with customers directly through support tickets and participate in regular on-call rotations for emergency support.
Top Skills: BashLinuxRuby
11 Days Ago
Remote
Toronto, ON
Junior
Junior
Logistics • Sales
The Support Engineer provides direct customer support by troubleshooting and managing incidents related to the company's SaaS platform. Responsibilities include diagnosing issues, writing SQL queries, collaborating with various teams, and ensuring high customer satisfaction through effective communication and problem resolution.
Top Skills: SQL
10 Days Ago
Toronto, ON
Entry level
Entry level
Hardware • News + Entertainment
The Enterprise Support Engineer at Evertz provides expert technical direction to customers, addresses operational issues, troubleshoots and diagnoses problems, and facilitates communication between departments to enhance customer service. They work with both private and public cloud deployments, supporting a diverse client base in the Media and Entertainment industry.
Top Skills: AWSLinux
21 Days Ago
Remote
Toronto, ON
Mid level
Mid level
Database • Analytics • Consulting
As a Global Support Engineer at PingCAP, you will provide remote assistance to customers, diagnosing and resolving issues with TiDB/TiDB Cloud. Responsibilities include collecting logs, collaborating with engineers, recording key issues for product enhancement, and monitoring customer satisfaction.
Top Skills: MySQLNewsqlNoSQLOracleTidb
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