Top Tech Support Jobs in Toronto

The role involves managing technical support operations, exceeding performance metrics, overseeing change management, and ensuring customer satisfaction through effective team leadership.

This role involves managing technical support operations, ensuring KPIs are met, leading recruitment efforts, handling customer escalations, and overseeing incident management while fostering a collaborative team culture.

The Business Operations Manager will enhance operational excellence in Technical Support by analyzing data, improving processes, and communicating insights to leadership.

Provide expert technical support, diagnose and resolve complex issues, collaborate with teams, and enhance customer satisfaction through effective troubleshooting and communication.

Provide phone and email post-sales technical support for SOTI MDM products. Troubleshoot customer issues, reproduce environments on various devices, collaborate with internal teams, update customers on progress, and improve customer experience.

Provide bilingual (French/English) technical support for INNERGY Design and integrated CAD/CAM workflows via Intercom and Microsoft Dynamics. Troubleshoot integrations, configure libraries, create reproducible bug reports, tag tickets to train Intercom AI, maintain knowledge base articles, and collaborate with Engineering and Product to improve products and automation.

The Technical Support Specialist provides IT support for desktop and network infrastructure, manages incidents, and resolves technical issues for on-site and remote users.

As a Technical Support Engineer, you'll resolve complex technical issues, mentor junior engineers, and improve support processes. You will manage incidents, collaborate with cross-functional teams, and maintain documentation.

Perform deep root-cause debugging across frontend-to-backend stacks, troubleshoot and read SDK source, support enterprise customers on architecture, and build agentic automation (LLM orchestration, MCP, internal APIs) to create deterministic autonomous support paths.

Provide bilingual (English/French) technical support and troubleshooting for Baxter medical devices via phone and email; document incidents in approved systems; manage service part orders and returns; support field/service/sales with technical input; read schematics and travel within U.S. and Canada for training.

As a bilingual Technical Support Representative, you'll educate and support customers on a wealth management platform in both French and English, ensuring customer satisfaction through effective communication and issue resolution.

Provide technical support for wealth management systems including troubleshooting, SQL-based analysis, incident management, system monitoring, upgrades, user training, documentation, and collaboration with development and infrastructure teams to ensure system stability and timely resolution.

The Customer Experience Specialist will enhance physician and patient experiences by leveraging AI-driven solutions, synthesizing insights, and improving customer trust through effective communication and problem-solving.

As a Technical Support Engineer at Cohesity, you'll resolve technical issues, collaborate with engineering, and enhance customer support through troubleshooting and knowledge base articles.

Provide technical support for Blue Planet software, troubleshoot issues, collaborate with cross-functional teams, and maintain customer satisfaction.

The Technical Support Analyst will support asset servicing product environments, liaising with clients, managing issues, validating deployments, and ensuring quality delivery in collaboration with technology teams.

As a Senior Technical Support Specialist, you will troubleshoot complex platform issues, drive automation and efficiency, mentor teams, and manage incident & problem resolution.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

Lead the AMER support team, manage escalations and performance, ensure SLA compliance, and communicate with customers during incidents while mentoring team members and driving process improvements.

This role involves providing technical support and leadership for technology solutions, managing accounts, and maintaining customer relationships to meet complex needs in pre-sales environments.

Lead and manage a team of technical support professionals delivering AWS support, driving operational excellence and enhancing customer satisfaction through AI and data-driven strategies.

The Manager of Technical Support Engineering is responsible for leading and growing a team of Technical Support Engineers, ensuring exceptional technical support and customer satisfaction while driving process improvements and team performance.

As a Technical Support Engineer, you will troubleshoot technical issues, provide customer support, and enhance customer experiences through API integrations and workflow documentation.

The Technical Support Specialist interacts with customers to resolve issues, triage requests, log support tickets, and ensure customer satisfaction through effective communication and problem-solving.

The Lead Engineer provides advanced technical support for hardware in Grid Automation, resolves customer product issues, leads investigations, and collaborates with R&D.