Top UX Jobs in Toronto

Lead UX design strategy for complex, high-volume B2B insurance workflows. Responsibilities include user research, information architecture, interaction and visual design, design systems, facilitation, storytelling, implementation planning, stakeholder alignment, and mentoring. The role shapes product vision across multiple teams and ensures scalable, accessible, consistent user experiences with measurable business and user impact.

Define the UX product strategy, roadmap, requirements, and success metrics for Zafin AIOS, an AI agent orchestration platform. Conduct user discovery, partner with design and engineering, shape workflows and prototypes, prioritize features, and translate customer needs into delivery-ready requirements. The role focuses on usability, accessibility, transparency, trust, and human control in regulated financial-services AI workflows, while supporting demos, customer engagement, and continuous product improvement.

Design user-centred experiences for AI-powered assistants, chat platforms, and agentic solutions. Gather and document business and user requirements, create journeys, stories, acceptance criteria, wireframes, prototypes, and UX designs, and support backlog management. Collaborate with clients, stakeholders, product teams, developers, and Agile delivery teams. Conduct user research, incorporate feedback, investigate emerging AI and UX trends, and ensure requirements and designs are clearly documented and effectively delivered.

Designs user-centered digital experiences through research, user interviews, usability testing, journey mapping, wireframing, prototyping, and iterative refinement. Collaborates with developers, QA specialists, stakeholders, and business users to deliver accessible, intuitive interfaces across devices. Leads UX initiatives, workshops, product vision activities, and end-to-end research while translating findings into user flows, mockups, prototypes, and strategic design decisions.

Senior UX/UI Designer responsible for creating polished digital experiences across web and mobile platforms. The role includes UX research, interaction design, visual design, design systems, prototyping in Figma, stakeholder presentations, and leading design workstreams. The designer will collaborate with strategists, developers, clients, and other designers while managing multiple projects and mentoring junior designers.

Designs innovative mobile, tablet, and web experiences through research, design thinking workshops, user testing, ideation, interaction design, and visual design. Collaborates with developers and consultants to align designs with technical requirements and business objectives. Creates interactive digital solutions, communicates design rationale, and applies current UX/UI best practices.

Create UX/UI designs for mobile, tablet, and web products. Responsibilities include user research, information architecture, journey mapping, wireframing, visual interface design, and collaborating with developers to ensure accurate implementation. The role also involves working with design leads and strategy consultants to understand client goals while learning end-to-end digital project delivery processes.

Lead end-to-end UX design for customer-facing and internal insurance applications, from research and discovery through prototyping, launch, and optimization. Simplify complex insurance workflows, create service blueprints, use analytics and A/B testing, collaborate with product and engineering teams, evolve the design system, ensure accessibility, and mentor junior and intermediate designers.

Leads UX strategy and high-profile design projects for cybersecurity software platforms. Responsibilities include user research, usability testing, ideation, wireframing, prototyping, interface design, design-system evolution, cross-functional workshops, and stakeholder collaboration. The role mentors UX designers, advocates for user-centered practices, improves scalable design processes, and supports product roadmap decisions. It also drives AI-enhanced design practices and produces developer-ready design outputs.

Own end-to-end product design across customer and driver mobile apps, partner portals, business dashboards, and web platforms. Create user flows, wireframes, prototypes, and scalable Figma design systems; capture product decisions and edge cases; present designs to leadership; collaborate with operations, sales, partnerships, and engineering; and review implemented products before launch.

Senior UX Researcher plans and leads mixed-method research, including participant recruitment, interviews, surveys, usability testing, analysis, and synthesis. The role translates customer insights into product strategy and UX design recommendations, partners with Product, Design, Engineering, and other stakeholders, communicates findings to leadership, and provides research project leadership. Healthcare or regulated-industry experience is preferred.

Conducts moderated and unmoderated user research for Canadian public sector projects, including interviews, surveys, diary studies, usability, accessibility, card sorting, and tree-jacking. The researcher scopes and executes studies, analyzes findings, produces reports and presentations, and provides recommendations for information architecture, content, interface, and service design. The role also contributes insights to design systems and research repositories while applying ethical, privacy, accessibility, and inclusive practices in Agile teams.

Design accessible, user-friendly digital products and services for Canadian public sector projects. Create wireframes, prototypes, interfaces, reusable components, design-system contributions, and annotated specifications for development handoff. Support user research, personas, usability testing, iterative feedback, accessibility compliance, and visual brand guidelines. Collaborate with stakeholders and Agile teams, lead or participate in design critiques, communicate strategic alignment, and present evidence-based recommendations. The role requires more than 10 years of UX experience and familiarity with AI, specifically Claude Code.

Lead enterprise digital strategy, P&L and product innovation across Canada and the US. Build and manage a high-performing digital organization, drive digital transformation, customer experience, AI-enabled innovation, regulatory compliance, and cross-functional stakeholder partnerships to grow revenue, profitability and customer lifetime value.

Leads generative and evaluative UX research, including interviews, diary studies, and usability testing. Translates complex user and workflow insights into actionable product recommendations, facilitates co-ideation with designers, presents audience-centered narratives, and communicates research impact on business decisions. Collaborates cross-functionally throughout discovery and validation while balancing research rigor, timelines, and client needs.

Own end-to-end product design for Workbench, a complex decision-intelligence platform for warehouse and fulfillment systems. Lead user research, UX/UI design, prototyping, information architecture, accessibility, and design-system development. Partner with product, engineering, operations research, senior stakeholders, and clients to simplify data-dense workflows and make trade-offs understandable. Establish design standards, conduct critiques, mentor designers, and drive 0-to-1 design direction in an ambiguous B2B environment.

Design intuitive, accessible digital experiences across web, mobile, SaaS, and other products. Responsibilities include user research, usability testing, information architecture, user flows, wireframes, prototypes, interaction design, design systems, and stakeholder collaboration. The role partners with product managers, developers, researchers, UI designers, and business teams to translate user and business needs into effective solutions and ensure accurate implementation.

Conduct qualitative and quantitative UX research for Lyft drivers and riders using interviews, usability testing, field research, surveys, diary studies, and other methods. Analyze research data, develop actionable insights, and communicate recommendations that guide product and design improvements. Collaborate with Design, Product Management, Analytics, Engineering, and senior researchers while gaining mentorship and contributing to user-facing products.

Lead end-to-end UX/UI for Knix brands across web and mobile, owning redesigns and optimizations (homepage, PDP, PLP, cart, checkout). Create and maintain a living design system, produce high-fidelity visual and interaction specs, partner with product and engineering, drive conversion-focused improvements, and lead qualitative and quantitative research to inform product direction.

Lead the evolution of Jobber’s design system across platforms, establishing scalable components, interaction patterns, governance, accessibility standards, and best practices. Partner with designers, product managers, and engineers to improve product quality and delivery velocity, guide AI-enabled design workflows, drive UX quality initiatives, and mentor designers across the organization.

Senior Product Designer responsible for evolving Jobber’s design system across web and mobile platforms. Leads component, pattern, token, governance, and accessibility initiatives; partners with engineering, product, and design teams to improve consistency, usability, performance, and delivery velocity. The role also supports AI-enabled design and development workflows, mentors colleagues, and drives adoption of design-system best practices.

Leads eBay’s enterprise UX research systems and operations strategy. Owns modernization of participant recruitment, panel management, incentives, compliance, research tooling, knowledge management, and operational infrastructure. Drives AI-enabled automation, self-service research, data quality, governance, and scalable customer insight capabilities. Builds and leads teams, develops multi-year transformation roadmaps, secures executive alignment and investment, and partners across Design, Product, Engineering, Legal, Privacy, Procurement, and Insights.

Leads qualitative and quantitative user research, including interviews, journey mapping, usability assessments, and persona development. Translates research findings into UX recommendations and creates wireframes and low- to mid-fidelity UX/UI mockups. Collaborates with business analysis, delivery, and change management teams to support effective digital solutions and user engagement across a major infrastructure program.

Design UI and UX flows, improve design systems, maintain design integrity through product launches, and use data, user research, and A/B testing to refine experiences. Collaborate with engineering, product, marketing, sales, and customer success teams to create accessible, high-quality product designs and continuously iterate based on stakeholder and user feedback.

Design and prototype an AI-driven brand-building platform that consolidates legacy tools and workflows. Responsibilities include information architecture, agentic user flows, high-fidelity rapid prototyping, design system contributions, usability testing, stakeholder facilitation, and translating design concepts for engineering and executive audiences. This is a full-time short-term contract through December 2026, with hybrid or remote work in Canada.