Top Client Service Jobs in Toronto
Customer Support Representative at Enverus responsible for troubleshooting and resolving user issues, providing exceptional customer support, and educating customers on software applications.
Senior Associate/Manager in the Client Relations team at Morningstar Sustainalytics. Responsible for managing client portfolios, supporting senior client advisors, and engaging with key stakeholders. Key responsibilities include providing excellent client service, developing subject matter expertise, identifying upsell opportunities, and supporting clients' ESG strategy development.
As a French Bilingual Associate Support Technician, provide customer service via phone, email, and chat, troubleshoot software issues, and escalate complex problems. Requires strong communication and technology skills.
Respond to customer inquiries and requests, handle basic customer questions, record call information, process customer requests, ensure service level agreements are met, handle incoming and outgoing mail, perform data entry, communicate with team members and clients regarding customer service issues, review customer reports, and make recommendations for improvements.
The Manager of Client Support role at Broadridge involves providing software application maintenance and support to clients, ensuring SLAs are achieved, managing client incidents and escalations, coordinating with internal teams, and facilitating client communication and issue resolution.
Responsible for day-to-day client interaction, fleet management, client inquiries, resolving issues, and building client relationships. Must be bilingual (French and English) with 3-5 years of customer service experience. Strong organizational, communication, and problem-solving skills are required.
Empower and support customers with knowledge and best practices to grow their business, answer questions, solve problems, guide clients through onboarding, communicate effectively with development team, identify and document bugs, stay updated on platform nuances, offer excellent customer service under pressure.
Customer Support Representative responsible for enrolling new clients, driving customer loyalty, resolving conflicts, and upselling products. Requires excellent communication and problem-solving skills, ability to work independently and in a team, and attention to detail.
Leading the customer experience team at a digital health company to ensure customer satisfaction and automate support processes globally.
As a Client Support Specialist at Trustly, you will provide exceptional support across multiple channels, troubleshoot customer issues, educate customers on Trustly's products and services, take ownership of customer inquiries, and provide technical and business/financial support. This role involves working 8-hour shifts Monday through Friday within specific hours.
As a Product Support Specialist at Pigment in Toronto, you will provide expert assistance to customers, problem solve product issues, educate customers on product usage, develop processes, and ensure customer needs are aligned with the product roadmap. You will also provide outstanding customer service, monitor customer health, and continuously learn and develop yourself within a fast-paced environment.
The Customer Support Specialist at UserTesting is responsible for providing world-class technical support and assistance to customers, resolving issues in a timely manner, and ensuring customer satisfaction. They serve as the first point of contact for inquiries and troubleshooting, collaborate with cross-functional teams, and contribute to improving support documentation and processes.
The Client Support Specialist at TRADER Corporation provides customer-focused support to specific clients and dealer groups doing business with AutoTrader. Responsibilities include resolving client concerns, troubleshooting issues, managing inbound and outbound communications, and coordinating with cross-functional departments for issue resolution.
Manager of Client Support role at A.K.A. New Media Inc, responsible for growing and nurturing the technical support function, providing efficient support for raisin® users, analyzing data for preventive measures, and fostering a culture of collaboration and continuous learning.
Responsible for supporting customers, enriching documentation, driving campaigns, onboarding new customers, collaborating with sales and support, and collecting customer feedback. Must have customer-facing experience, empathy, passion for technology, and excellent presentation and organizational skills.
As a Tier 1 Support Specialist, provide world-class technical support and assistance to customers, troubleshoot issues, and collaborate cross-functionally for customer satisfaction. Maintain accurate records, expand product knowledge, and contribute to support documentation improvement.
The Customer Success Operations Specialist at D2L will drive the global Customer Success Team's strategic programs and initiatives, supporting the implementation of customer success objectives, processes, and technology. Responsibilities include managing CS team accountability, generating reports, monitoring data quality, and administering Customer Success tools.
Assisting and providing excellent service to customers by answering queries and product-related concerns
Dedicated and enthusiastic Customer Support Analyst role at Rewind, providing exceptional customer support to customers. Requires strong communication, problem-solving, and customer service skills. Full-time position based in Toronto, Canada with potential for expanded hours and weekend support.
As a Bilingual Client Success Specialist at Element Fleet Management, you will build and maintain relationships with customers, provide account support, recommend cost-saving solutions, and optimize fleet productivity. This role requires full bilingual proficiency in English and French, along with 2-5 years of customer service or client account management experience.
Seeking a highly organized and empathetic Customer Success Specialist to provide top-notch assistance to the Advisor Team and support customers through the life insurance application process. Responsibilities include managing life insurance applications, coordinating with clients and vendors, tracking payments, and maintaining accurate policy records.
Customer Support Associate responsible for triaging and resolving customer cases related to Elation EHR, Billing, and Patient Passport applications via email, chat, phone, and screen share. Collaborates with support team and assists in escalation of complex cases. Requires excellent communication, problem-solving, and time management skills. Bachelor's degree or equivalent experience required.
Manage post-onboarding customer lifecycle for SMB customers, responsible for key metrics like Customer Health and Retention, serve as a trusted partner to customers, engage with Customer Success team, and act as a liaison between customers and internal teams.
Client Success Associate role at Element Fleet Management, responsible for supporting clients and ensuring a superior client experience. Duties include executing tactical requests, managing exceptions, and providing customer service. Requires 1 year of customer service experience and a high school diploma.
.png)
Customer Support Team Lead role at J.D. Power, a global leader in consumer insights and analytics. Responsibilities include monitoring customer support activities, overseeing Salesforce cases, conducting meetings, data audits, and reporting. Ideal candidate is detail-oriented, innovative, and proficient in Salesforce and data analytics.
All Filters
No Results
No Results
