Top Client Service Jobs in Toronto

As a Customer Experience Specialist, you will serve as the main contact for customers, manage complaints and escalations, achieve service targets, and utilize customer data to enhance supply chain efficiency and decision-making. Your role involves collaboration across teams to improve service levels and customer satisfaction.

The Associate will support the Client Experience Manager by maintaining policy documentation, managing client records, and enhancing customer service. They will handle invoicing, claims logs, and assist with various administrative tasks to ensure operational efficiency and effective communication with clients and industry professionals.

The role involves managing a team of 10-15 customer support ambassadors, ensuring high-quality support services, providing guidance and coaching, and developing performance strategies. The manager will handle complex customer issues, collaborate on staffing needs, and monitor team performance in a dynamic environment.

The Manager, Client Experience oversees the delivery of high-quality insurance brokerage services, acts as the primary contact for clients, and manages client relationships. They ensure customer satisfaction, prepare quotes, negotiate insurance terms, and support the sales efforts of the firm while complying with regulations.

As a Customer Support member at Jane, you'll assist customers through various channels, ensuring satisfaction by addressing inquiries, conducting demos, and providing onboarding support while building strong relationships. You'll need excellent communication skills, empathy, and adaptability to thrive in a fast-paced environment.

The role involves providing superior customer service in both English and French, managing inbound service-related calls, and collaborating with various business areas to meet customer needs. The position emphasizes empathy, timely responses, and relationship building to enhance customer satisfaction.

The Graduate Customer Success Manager at Canonical will support customers by resolving ticket requests, onboarding new users, and improving documentation. The role focuses on ensuring customer satisfaction and success with Canonical's products, collaborating with sales and support teams to meet customer objectives, and engaging with various customer segments to identify risks and opportunities for improvement.

As a Customer Experience Specialist at Relay, you will engage with customers via phone and email, providing empathetic support and troubleshooting issues. You will improve the knowledge base, track customer interaction data, and collaborate with various teams on product and feature initiatives. Your focus will be on enhancing customer connections and fostering a positive experience with the platform.