Top Client Service Jobs in Toronto

The Client Relationship Lead at TELUS Health is responsible for driving client retention, growth strategies, and outcomes for customers. They will nurture client relationships, manage services during project execution, and lead initiatives to ensure ROI while overseeing service delivery and collaborating with internal teams.

The Manager, Client Experience oversees the delivery of high-quality insurance brokerage services, acts as the primary contact for clients, and manages client relationships. They ensure customer satisfaction, prepare quotes, negotiate insurance terms, and support the sales efforts of the firm while complying with regulations.

The role involves managing a team of 10-15 customer support ambassadors, ensuring high-quality support services, providing guidance and coaching, and developing performance strategies. The manager will handle complex customer issues, collaborate on staffing needs, and monitor team performance in a dynamic environment.

The Customer and Client Support Lead will manage operations for digital and voice customer teams in Canada. Responsibilities include ensuring SLAs are met, overseeing communication volumes, coaching agents, and managing licensing requirements. The role involves collaboration with leadership to resolve client issues and improve performance through data-driven strategies.

As a Customer Support member at Jane, you'll assist customers through various channels, ensuring satisfaction by addressing inquiries, conducting demos, and providing onboarding support while building strong relationships. You'll need excellent communication skills, empathy, and adaptability to thrive in a fast-paced environment.

The Graduate Customer Success Manager at Canonical will support customers by resolving ticket requests, onboarding new users, and improving documentation. The role focuses on ensuring customer satisfaction and success with Canonical's products, collaborating with sales and support teams to meet customer objectives, and engaging with various customer segments to identify risks and opportunities for improvement.

As a Customer Experience Associate at North One, you will be responsible for providing outstanding support to small business customers, diagnosing issues, and delivering clear solutions to enhance customer satisfaction.