Top Client Service Jobs in Toronto
As a French Bilingual Associate Support Technician, provide customer service via phone, email, and chat, troubleshoot software issues, and escalate complex problems. Requires strong communication and technology skills.
Senior Associate/Manager in the Client Relations team at Morningstar Sustainalytics. Responsible for managing client portfolios, supporting senior client advisors, and engaging with key stakeholders. Key responsibilities include providing excellent client service, developing subject matter expertise, identifying upsell opportunities, and supporting clients' ESG strategy development.
Responsible for day-to-day client interactions, fleet management, client inquiries, and project completion. Analyze client needs, provide recommendations, and resolve issues proactively. Maintain client profiles, handle system changes, and escalate issues as needed. Must be bilingual in French and English with 3-5 years of customer service experience in the fleet industry.
As a Senior Client Support Specialist at Fiserv, you will be responsible for providing daily client support, acting as a point of contact for complex questions and service issues, and maintaining relationships with clients. Fluency in French and English is required for this role.
Develop and execute outreach programs to educate customers about the TruConnect program and provide personalized service recommendations. Assess customers for enrollment eligibility and collect data related to community needs and program effectiveness. Offer unmatched customer service and promote positive image in the community.
Supports FMCNA’s mission by providing superior service and product support to Canadian peritoneal dialysis customers within an assigned region. Responsibilities include driving customer service culture, promoting PD products, conducting training sessions, and maintaining business relationships.
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Customer Support Team Lead role at J.D. Power, a global leader in consumer insights and analytics. Responsibilities include monitoring customer support activities, overseeing Salesforce cases, conducting meetings, data audits, and reporting. Ideal candidate is detail-oriented, innovative, and proficient in Salesforce and data analytics.
Join Relay as a Customer Experience Specialist in Phone Support, engaging and supporting customers primarily via phone, prioritizing customer experience, troubleshooting issues with various teams, updating support knowledge base, tracking customer data for insights, and collaborating with other departments. Requires 1+ year of customer support experience, clear communication skills, empathy for customers, prioritization skills, adaptability to change, curiosity, and a proactive approach. Bonus points for experience with Zendesk, tech start-up experience, and proficiency in Spanish.
Answer inbound service-related calls in English and French, prioritize customer relationships, provide high-level customer service, collaborate with multiple business areas, and promote benefits of Foresters membership.
The EV Program Support Specialist plays a critical role in onboarding customers to electric vehicle products, maintaining communication with various departments, troubleshooting issues, identifying optimization opportunities, managing revenue streams, providing exceptional customer support, handling EV-related data and reporting, and monitoring support channels. Requires 5+ years of fleet industry-related experience, account management experience, and a strong understanding of electric vehicle technologies. Must be local and willing to travel to Portland, ME HQ minimum 3 days a week.
Manage the customer life cycle for large customers, responsible for key metrics such as Customer Health, Retention, and Expansion, become a trusted partner to customers, engage as a mentor, maintain records, engage with customers for further promotion, and act as a customer advocate within the organization.
As a Customer Support Representative at 7shifts, you will be the first point of contact for customers via chat, email, and phone channels. Your responsibilities include troubleshooting customer issues, providing product training, identifying new solutions for customers, tracking requests, and collaborating with the support team.
Customer Service Representative role for a 6-month contract at Mitten, the original Canadian manufacturer of vinyl siding. Responsibilities include providing excellent customer service and support. Join a winning team with opportunities for personal development and advancement within a stable, growing company. Competitive compensation, benefits, and resources for personal wellness.
Join Jane's Customer Support team, where you will engage with customers through various channels, build strong relationships, and contribute to product improvement. Remote position in Canada with a supportive and transparent company culture.
Join PolicyMe as a Bilingual Customer Success Specialist, responsible for managing life insurance applications, coordinating with clients and vendors, and maintaining accurate policy records. Requires strong communication skills, empathy, organization, and a willingness to learn in a fast-paced environment.
Provide administrative and operational support to Account Managers, focusing on customer satisfaction through timely completion of service requests. Assist in managing CRM requests, responding to customer communications, and handling various tasks assigned by Managers. Collaborate with internal teams, create reports, maintain customer profiles, and escalate service issues. Requires proficiency in Microsoft Office, strong communication and customer service skills.
Customer Experience Executive at Probe CX requiring Senior High School graduate with 6 months BPO related industry experience. Desired skills include MS Office and Google Suite proficiency. On-site work location at Eastwood City.
The Client Support Representative at TRADER Corporation will respond to inbound calls and emails from dealerships, troubleshoot and resolve inquiries, provide training on Dealertrack Canada products, and discuss product benefits with stakeholders. Key responsibilities include interacting with internal and external partners, triaging and resolving issues, providing training, and escalating systemic issues. Qualifications include 2+ years of customer service experience, exceptional communication skills, prioritization abilities, problem-solving skills, and a college diploma or equivalent experience.
The Customer Relations Trainee at TMT Communications will be responsible for presenting clients' products and services to consumers, building relationships with customers, inputting customer information, staying updated on promotions, and attending training sessions to enhance customer service and sales skills.
Seeking a Customer Support Specialist responsible for resolving customer queries, recommending solutions, guiding users through features, and maintaining proficiency with specific systems. The ideal candidate should excel in communication, time management, customer service, and self-improvement, serving as a brand ambassador committed to customer satisfaction. Responsibilities include onboarding users, administration of orders and payments, responding to queries, identifying improvement areas, liaising with colleagues, and escalating common problems. Qualifications include previous customer support experience, sound judgment, proficiency in CRM and ticketing systems, native Spanish speaker with fluent English, fintech/hi-tech experience, exceptional interpersonal and communication skills, strong computer skills, attention to detail, organizational skills, tech-savviness, and ability to learn new technology quickly.
Respond to customer inquiries and requests, handle basic customer questions, record call information, process customer requests, ensure service level agreements are met, handle incoming and outgoing mail, perform data entry, communicate with team members and clients regarding customer service issues, review customer reports, and make recommendations for improvements.
Interact with external customers via email and phone to provide superior customer service. Collaborate with internal departments to ensure positive customer experience and meet business goals.
The Manager of Client Support role at Broadridge involves providing software application maintenance and support to clients, ensuring SLAs are achieved, managing client incidents and escalations, coordinating with internal teams, and facilitating client communication and issue resolution.
Client Support Specialist role at Ticketmaster Canada, responsible for delivering services to support client's day-to-day needs related to ticketing systems and products. Responsibilities include maintaining service levels, providing training, sharing best practices, and resolving technical issues. The role involves customer service, Ticketmaster ONE support, product support, and coordination with IT teams for issue resolution.
Leading the customer experience team at a digital health company to ensure customer satisfaction and automate support processes globally.
Top Toronto Companies Hiring Client Service Roles
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