Top Account Manager Jobs in Toronto

Own a portfolio of mid-market customers and drive software expansion through upselling, cross-selling, strategic account planning, executive engagement, and complex deal management. Build multi-threaded relationships, identify whitespace, self-source pipeline, maintain accurate forecasts, and exceed expansion quotas. Collaborate with Customer Success and Renewals while using Salesforce, 6sense, and structured sales methodologies to prioritize opportunities and close new business within existing accounts.

Manage and grow mid-market customer accounts for EHS and ESG software solutions. Build customer relationships, conduct business reviews, identify upsell and cross-sell opportunities, support revenue growth, resolve issues, guide software adoption, maintain CRM records, and provide account health and revenue forecasts. The role requires quota-carrying sales experience and includes limited potential travel for customer or prospect onsite visits.

Build trusted technical relationships with enterprise customers, troubleshoot Samsara hardware, software, APIs, and AI solutions, and optimize implementations. Serve as the primary technical contact, manage incident communications, identify growth opportunities, maintain account records, and collaborate across stakeholders. The role also supports Technical Account Management team development and requires occasional customer travel plus after-hours or weekend coverage when needed.

Own relationships with large enterprise clients, serving as the primary contact and executive relationship lead. Responsibilities include account planning, business reviews, stakeholder alignment, monitoring account health, coordinating service issues, routing requests, tracking commitments, and ensuring timely resolution. The role requires strong customer success, communication, organization, judgment, and cross-functional collaboration. Periodic in-office work is required for candidates in or near the Greater Toronto Area.

Manage a high-value global enterprise restaurant account for Uber Eats. Lead account strategy, commercial negotiations, executive relationships, multi-channel business planning, and cross-functional initiatives spanning operations, marketing, legal, finance, and product. Drive revenue, growth, customer experience, innovation, and long-term partnership success while navigating complex priorities and high-stakes challenges.

Owns a portfolio of Canadian grocery, natural, specialty, and distribution accounts, driving sales growth, listings, distribution, promotions, trade spend, and customer relationships. Responsibilities include developing joint business plans, negotiating with buyers, analyzing POS and syndicated data, managing brokers and distributors, coordinating cross-functional execution, maintaining forecasts and CRM records, and reporting performance. The role requires 25%+ travel across Canada, including customer meetings, store visits, and trade events.

Manage and grow a portfolio of national enterprise restaurant partners. Build C-level relationships, develop joint business plans, use data to identify delivery and commercial opportunities, and coordinate cross-functional teams across Product, Marketing, and Legal. Lead complex campaigns and integrations while improving partner performance, communicating effectively, and driving quarterly growth goals in an ambiguous, fast-paced environment.

Manages customer relationships and sales growth for water treatment solutions. Develops sales strategies, proposals, forecasts, and business reviews while identifying new opportunities. Leads service technicians, coordinates schedules, monitors KPIs, supports troubleshooting, oversees inventory, and ensures customer satisfaction. The role requires field sales and service work, customer presentations, contract negotiation, territory travel, and occasional overnight stays.

Manage and grow agency accounts through client relationships, strategic recommendations, platform expertise, training, and data-driven insights. Collaborate with Sales, Trading, Product Management, Partnerships, and Product Marketing to achieve client goals, improve the platform, develop training materials, and onboard clients and teammates. The role requires consultative online advertising experience, DSP knowledge, strong analytical and communication skills, and occasional travel.

Manage public relations accounts, client relationships, strategic PR programs, media relations, integrated campaigns, events, communications materials, budgets, timelines, and reporting. Lead account execution, identify risks and opportunities, advise clients, and mentor junior team members. The role requires strong writing, editing, organizational, project management, and Canadian media-relations expertise in a fast-paced agency environment.

Manage a large, pooled customer account base through data-driven outreach, consultations, and signal-based engagement. Drive product adoption, activation, retention, expansion, and revenue outcomes using usage data, AI, and automation. Re-engage underutilizing accounts, personalize high-volume call, email, and SMS cadences, provide consultative enablement, and share customer and product feedback with Product and Customer Success Operations teams.

Manage and grow existing customer accounts through upselling, contract expansion, referrals, and customer-focused solutions. Build trusted relationships with key stakeholders, achieve revenue and opportunity targets, handle escalations, and report KPI progress. The role requires strong communication, negotiation, organization, problem-solving, CRM experience, and a proven record of meeting sales quotas.

Manage enterprise accounts for Fortinet cybersecurity solutions by developing new business, expanding existing relationships, building sales pipelines, forecasting opportunities, negotiating agreements, and supporting proposals and RFP responses. The role requires enterprise sales expertise, cybersecurity and network security knowledge, executive presentation skills, quota achievement, and travel throughout the assigned territory.

Manage enterprise accounts by generating new business, expanding existing relationships, negotiating cybersecurity solution deployments, building sales pipelines, forecasting opportunities, and supporting proposals and bids. The role requires selling network security solutions, presenting to executives, achieving quotas, developing market strategies, and traveling throughout the assigned territory.

Supports senior Customer Success Account Managers within a shared account portfolio. Executes standardized customer success, cloud adoption, AI acceleration, and Copilot adoption activities; maintains account context; identifies risks, milestones, blockers, and portfolio patterns; tracks delivery dependencies; coordinates remediation follow-ups; monitors support signals; and escalates risks or exceptions to senior leaders and internal owners.

Supports the Account Executive by managing customer and supplier accounts, qualifying leads, coordinating quotes and orders, maintaining CRM records, tracking pipelines and forecasts, and facilitating commercial activity for rare earth recycling feedstock. The role coordinates with Operations, Logistics, Finance, Legal, and Technical teams to resolve issues, support onboarding, source materials, and build long-term industrial partnerships across the western United States.

Manage and grow existing customer accounts by upselling ERP/SaaS products, extending contracts, generating referrals, and meeting revenue targets. Build trusted advisor relationships, address client escalations, deliver customer-focused solutions, and report on KPIs. The role requires strong communication, negotiation, organization, CRM experience, quota achievement, and the ability to manage multiple accounts in a fast-paced technology environment.

Lead enrollment growth for a commercial demand response program serving mid-sized Ontario buildings. Responsibilities include prospecting senior decision-makers, qualifying buildings, explaining HVAC-based demand response benefits, managing sales pipelines and forecasts, coordinating with utilities and municipalities, hosting outreach events, advancing leads through enrollment, presenting to clients, and contributing to messaging, training, and program strategy.

Leads customer success planning and execution for Microsoft customers, aligning stakeholders, technology investments, and business priorities. Builds trusted-advisor relationships, orchestrates Microsoft and partner teams, drives cloud adoption and AI transformation, manages customer risks and dependencies, and ensures measurable value realization. The role also establishes governance, success metrics, and delivery rhythms while advocating for customers and improving execution effectiveness.

Own and grow a portfolio of SMB, mid-market, and enterprise accounts. Drive renewals, reduce churn, identify expansion opportunities, lead pricing and contract discussions, and achieve retention and revenue-growth targets. Manage inbound demos, discovery, product demonstrations, new-business closing, and client onboarding. Collaborate with Sales, Solutions Engineering, Support, and Product while maintaining CRM activity, pipeline, and renewal forecasts.

Manage and grow a portfolio of restaurant customers by building relationships, driving retention, and expanding service adoption. Identify and close upselling, cross-selling, and location expansion opportunities; develop account growth plans; conduct business reviews; monitor account health and sales metrics; maintain pipeline accuracy; and collaborate with Sales, Operations, and service teams to deliver strong customer experiences.

Owns the full lifecycle of major 3PL accounts, including prospecting, RFP and RFQ responses, pricing, contract negotiation, implementation, renewals, and account growth. Develops strategic account plans, coordinates equipment delivery and onboarding, drives revenue through upselling and cross-selling, and identifies fleet modernization, electrification, and service opportunities. Maintains CRM documentation, forecasts pipelines, ensures contract compliance, and collaborates with cross-functional teams.

Manage a portfolio of commercial insurance clients, handle renewals and inquiries, recommend coverage, market accounts to insurers, and support new business referrals. The role requires commercial insurance knowledge, strong client communication, relationship-building, multitasking, and collaboration in an in-office environment. A RIBO license and valid G-class driver’s license are required, while CIP coursework and CRM experience are assets.

Own and expand a portfolio of enterprise B2B SaaS customers through upsells, renewals, cross-department adoption, and consultative value selling. Build ROI cases from customer data, lead executive stakeholder conversations, coordinate internal teams through multi-threaded deal cycles, forecast expansion opportunities, and maintain strong renewal rates. Partner with Customer Success, Product, and Marketing to drive measurable customer outcomes and improve go-to-market strategy.

Develop and execute national account strategies for priority public- and private-sector healthcare customers. Build long-term partnerships, identify growth opportunities, lead negotiations, manage strategic contracting, and support adoption of medical technologies. Collaborate with marketing, sales, finance, legal, compliance, and healthcare systems to drive portfolio growth, profitability, and market access. The role supports J&J Surgical Vision and requires up to 40% domestic travel.