Top Account Manager Jobs in Toronto

Manage enterprise client relationships after the sale by delivering onboarding, training, support, renewals, and contract changes. Identify upselling opportunities, prepare quotations, resolve product issues, monitor account risks, and provide progress updates. The role requires strong sales, communication, organization, problem-solving, and relationship-management skills while helping clients maximize the value of YuJa’s SaaS products.

Manage, retain, reactivate, and grow a portfolio of VIP players across English- and French-speaking markets. Build relationships, provide personalized multichannel support, identify retention and revenue opportunities, collaborate with CRM, Marketing, Product, Payments, Trading, and Operations teams, attend VIP events, and support occasional evening or weekend needs.

Own a B2B SaaS customer portfolio, driving retention, renewals, expansion, and measurable customer outcomes. Build health frameworks, forecast churn risk, execute save strategies, identify growth opportunities, and conduct executive business reviews. Act as the customer advocate internally while partnering with Product, Support, and Customer Engineering. The role requires commercial ownership, analytical portfolio management, SaaS product aptitude, and fluent English and Spanish communication.

Manage new business sales for laboratory service products across Canada. Responsibilities include prospecting, developing customer relationships, managing the full sales cycle, meeting quota targets, forecasting, negotiating, closing deals, and collaborating with service, operations, instrument, and consumables teams. The role focuses on strategic growth and selling the financial and operational value of services to customers. Occasional travel to customer sites may be required.

Manage Walmart account business plans, sales and profitability targets, customer trade investment, forecasts, promotions, pricing, merchandising, and new product listings. Build relationships with Walmart and internal teams across marketing, supply chain, finance, category management, and shopper marketing. Use analytics to identify growth opportunities, improve trade investment returns, manage inventory, address customer requests, and negotiate business agreements.

Own a scaled portfolio of SMB and mid-market customers, driving retention, renewals, expansion, and commercial growth. Use Salesforce, customer data, and repeatable engagement models to prioritize accounts, identify risks and opportunities, manage forecasts, and coordinate escalations. Partner with Sales, Customer Success, engineering, specialists, and cloud providers to align cloud services and products with customer needs. Build trusted relationships, lead commercial conversations, support account planning, and capture feedback for internal teams.

Manages strategic national accounts as the primary client contact, coordinating internal teams, resolving issues, improving customer satisfaction, and identifying upselling and cross-selling opportunities. Responsibilities include account transitions, CRM automation, process improvement, client reporting, contract coordination, RFQs, RFIs, RFPs, and approximately 25% customer travel. Requires extensive customs brokerage experience and experience managing large or national accounts.

Own a portfolio of B2B SaaS customers from onboarding through renewal and expansion. Develop success plans, monitor adoption and call quality, identify churn risks, recover at-risk accounts, forecast renewals, and grow accounts through relevant workflows and integrations. Partner with product and engineering to resolve recurring customer issues, while serving US and Canadian business owners and providing feedback to the London team.

Own and expand a portfolio of enterprise B2B SaaS customers through upsells, renewals, cross-department adoption, and consultative value selling. Build ROI cases from customer data, lead executive stakeholder conversations, coordinate internal teams through multi-threaded deal cycles, forecast expansion opportunities, and maintain strong renewal rates. Partner with Customer Success, Product, and Marketing to drive measurable customer outcomes and improve go-to-market strategy.

Owns day-to-day relationships across a portfolio of client accounts, leading handoffs, kickoffs, status calls, stakeholder coordination, budget and timeline tracking, risk escalation, scope management, upsell opportunities, performance insights, QBRs, and billing documentation. The role coordinates influencer, UGC, creative, and paid media specialists while maintaining strong client relationships in a fully remote environment.

Manage and grow relationships with broadcasters, OEMs, and publishers as a strategic advisor. Use programmatic expertise and data-driven insights to optimize monetization across CTV, video, display, audio and DOOH, lead QBRs, resolve technical issues, mentor juniors, and represent the company at industry events.

Own strategic relationships with Maple’s highest-value channel partners, including insurance providers, benefits brokers, and resellers. Develop multi-year account plans, lead executive and quarterly business reviews, manage renewals, identify expansion opportunities, forecast revenue, and coordinate cross-functional teams. The role focuses on retention, net revenue growth, risk mitigation, executive stakeholder engagement, and strengthening account-management processes across the Client Success organization.

Manage and grow an assigned SaaS customer portfolio through renewals, upsells, cross-sells, and retention strategies. Build trusted client relationships, identify expansion opportunities, prepare proposals and statements of work, manage the sales pipeline, and report on account performance. Collaborate with Customer Success, Support, Product, and leadership while maintaining strong product knowledge and guiding customers through subscription and renewal decisions.

Develop and execute sales strategies for industrial automation accounts, grow revenue and market share, and serve as a trusted customer advisor. Responsibilities include qualifying opportunities, coordinating solution design, collaborating with technical and account teams, negotiating pricing and contract terms, maintaining CRM pipeline accuracy, and managing customer and partner expectations. The role requires customer engagement at senior and executive levels and approximately 40% travel.

Manage existing enterprise SLED/FED accounts and develop new business opportunities in Canada through channel partners. Build client relationships, conduct consultative discovery, present tailored technology solutions, negotiate pricing, support proposals, forecast sales, and achieve revenue targets. The role focuses on Unified Communications and Contact Center solutions while collaborating with partners and cross-functional teams.

Manages complex delinquent and problem commercial mortgages, including underwriting, credit analysis, collateral valuation, workout strategies, legal remedies, risk monitoring, reporting, and stakeholder negotiations. Supports default management, portfolio oversight, property recovery, regulatory reporting, and operational improvement initiatives. Requires commercial mortgage expertise, understanding of foreclosure and enforcement processes, strong analytical and negotiation skills, Microsoft Office proficiency, and willingness to travel within the provinces.

Manage a commercial insurance book of business, serving as a primary client and insurer contact. Responsibilities include quotations, endorsements, renewals, policy documentation, billing, receivables, insurer negotiations, claims advocacy, submissions, client retention, and cross-selling. The role requires a RIBO license, insurance industry experience, strong customer service and communication skills, organizational ability, and proficiency with Microsoft Office. EPIC experience and insurance designations such as CIP or CAIB are assets.

Manages client relationships and integrated marketing projects from briefing through delivery. Coordinates cross-functional teams, timelines, budgets, scope, communications, and quality. Provides strategic counsel, anticipates risks, resolves issues, supports forecasting and billing, identifies account growth opportunities, and mentors junior team members. Senior-level candidates additionally own complex accounts, profitability, strategic planning, and team development.

Manage an established personal lines insurance portfolio by advising clients, quoting, selling, and servicing home, auto, and specialty products. Build long-term client relationships, analyze risks and pricing, optimize coverage, and collaborate with the team to improve service delivery. The role requires strong communication, organization, sales or service experience, technology adaptability, and RIBO licensing or willingness to obtain it.

Manages outside sales across assigned retail accounts, building customer relationships and increasing product sales, distribution, inventory, cooler space, and displays. Evaluates competitor activity, meets sales and merchandising goals, maintains equipment and product freshness, and protects brand standards. Requires safe account servicing, collaboration, physical handling of inventory and displays, and a valid driver’s license with a clean driving record.

Own strategic B2B account management and solution sales for Honeywell’s advanced metering offerings. Build executive, technical, procurement, and operational relationships; lead complex RFPs, pilots, proofs of concept, and long-term contracts; develop account and territory plans; align metering, data management, and analytics solutions with customer outcomes; coordinate cross-functional teams; and track adoption, satisfaction, pipeline, and expansion through CRM tools.

Manage complex B2B sales to utilities and energy providers, building executive, technical, procurement, and operational relationships. Develop consultative solution proposals, guide RFPs, pilots, proofs of concept, and long-term contracts, and position metering, data management, and analytics solutions. Create account and territory plans, collaborate with product and services teams, advocate for customer needs, and track pipeline, adoption, satisfaction, and expansion through CRM tools.

The Strategic Account Manager supports enterprise account growth across NAMER by executing account plans, generating pipeline, leading discovery, building stakeholder relationships, coordinating partners and internal teams, and managing opportunities through closure. The role requires enterprise technology or services sales experience, commercial target achievement, complex deal management, value-based selling, accurate forecasting, and strong communication. It offers a development path toward Strategic Account Director.

Manage strategic retail accounts, including Walmart, with ownership of sales, profitability, market share, trade investment, customer relationships, joint business plans, negotiations, forecasting, promotions, and customer P&L. Analyze sales, POS, inventory, market, and financial data to drive profitable growth. Partner cross-functionally with marketing, finance, supply chain, operations, and customer service while supporting launches, promotions, and business reviews.

Own and grow a book of existing clients and past prospects through frequent phone conversations, policy reviews, service coordination, referrals, and new-business opportunities. The role requires disciplined CRM tracking, persistent follow-up, target ownership, and collaboration with strategists. Candidates should have sales or account-management experience, strong client-service skills, an active life insurance license or willingness to obtain one, and comfort with phone and video calls.