Top Account Manager Jobs in Toronto

Manage, retain, reactivate, and grow a portfolio of VIP players across English- and French-speaking markets. Build relationships, provide personalized multichannel support, identify retention and revenue opportunities, collaborate with CRM, Marketing, Product, Payments, Trading, and Operations teams, attend VIP events, and support occasional evening or weekend needs.

Own a B2B SaaS customer portfolio, driving retention, renewals, expansion, and measurable customer outcomes. Build health frameworks, forecast churn risk, execute save strategies, identify growth opportunities, and conduct executive business reviews. Act as the customer advocate internally while partnering with Product, Support, and Customer Engineering. The role requires commercial ownership, analytical portfolio management, SaaS product aptitude, and fluent English and Spanish communication.

Manages strategic national accounts as the primary client contact, coordinating internal teams, resolving issues, improving customer satisfaction, and identifying upselling and cross-selling opportunities. Responsibilities include account transitions, CRM automation, process improvement, client reporting, contract coordination, RFQs, RFIs, RFPs, and approximately 25% customer travel. Requires extensive customs brokerage experience and experience managing large or national accounts.

Own strategic relationships with Maple’s highest-value channel partners, including insurance providers, benefits brokers, and resellers. Develop multi-year account plans, lead executive and quarterly business reviews, manage renewals, identify expansion opportunities, forecast revenue, and coordinate cross-functional teams. The role focuses on retention, net revenue growth, risk mitigation, executive stakeholder engagement, and strengthening account-management processes across the Client Success organization.

Manage and grow an assigned SaaS customer portfolio through renewals, upsells, cross-sells, and retention strategies. Build trusted client relationships, identify expansion opportunities, prepare proposals and statements of work, manage the sales pipeline, and report on account performance. Collaborate with Customer Success, Support, Product, and leadership while maintaining strong product knowledge and guiding customers through subscription and renewal decisions.

Manage existing enterprise SLED/FED accounts and develop new business opportunities in Canada through channel partners. Build client relationships, conduct consultative discovery, present tailored technology solutions, negotiate pricing, support proposals, forecast sales, and achieve revenue targets. The role focuses on Unified Communications and Contact Center solutions while collaborating with partners and cross-functional teams.

Manages complex delinquent and problem commercial mortgages, including underwriting, credit analysis, collateral valuation, workout strategies, legal remedies, risk monitoring, reporting, and stakeholder negotiations. Supports default management, portfolio oversight, property recovery, regulatory reporting, and operational improvement initiatives. Requires commercial mortgage expertise, understanding of foreclosure and enforcement processes, strong analytical and negotiation skills, Microsoft Office proficiency, and willingness to travel within the provinces.

Manages client relationships and integrated marketing projects from briefing through delivery. Coordinates cross-functional teams, timelines, budgets, scope, communications, and quality. Provides strategic counsel, anticipates risks, resolves issues, supports forecasting and billing, identifies account growth opportunities, and mentors junior team members. Senior-level candidates additionally own complex accounts, profitability, strategic planning, and team development.

Manage an established personal lines insurance portfolio by advising clients, quoting, selling, and servicing home, auto, and specialty products. Build long-term client relationships, analyze risks and pricing, optimize coverage, and collaborate with the team to improve service delivery. The role requires strong communication, organization, sales or service experience, technology adaptability, and RIBO licensing or willingness to obtain it.

Own strategic B2B account management and solution sales for Honeywell’s advanced metering offerings. Build executive, technical, procurement, and operational relationships; lead complex RFPs, pilots, proofs of concept, and long-term contracts; develop account and territory plans; align metering, data management, and analytics solutions with customer outcomes; coordinate cross-functional teams; and track adoption, satisfaction, pipeline, and expansion through CRM tools.

Manage complex B2B sales to utilities and energy providers, building executive, technical, procurement, and operational relationships. Develop consultative solution proposals, guide RFPs, pilots, proofs of concept, and long-term contracts, and position metering, data management, and analytics solutions. Create account and territory plans, collaborate with product and services teams, advocate for customer needs, and track pipeline, adoption, satisfaction, and expansion through CRM tools.

The Strategic Account Manager supports enterprise account growth across NAMER by executing account plans, generating pipeline, leading discovery, building stakeholder relationships, coordinating partners and internal teams, and managing opportunities through closure. The role requires enterprise technology or services sales experience, commercial target achievement, complex deal management, value-based selling, accurate forecasting, and strong communication. It offers a development path toward Strategic Account Director.

Serve as the primary technical advisor for mid-market cybersecurity customers. Lead onboarding, platform optimization, security reviews, technical check-ins, and customer enablement. Monitor account health, resolve escalations, coordinate with SOC, Product, and Engineering teams, and translate threat intelligence and security findings into prioritized customer guidance. Partner with Account Managers, advocate for customer needs, demonstrate service value, and align technical stakeholders across customer organizations.

Serves as the primary technical liaison for key customers, advising on Axon product deployment, adoption, troubleshooting, training, and issue resolution. Partners with Support, Engineering, Product, and implementation teams to address risks, communicate releases, manage KPIs and service requirements, and represent customer feedback. Requires strong IT infrastructure, networking, database, change management, customer relationship, and technical project experience, with regular onsite customer work and travel across Ontario.

Manage strategic retail accounts, including Walmart, with ownership of sales, profitability, market share, trade investment, customer relationships, joint business plans, negotiations, forecasting, promotions, and customer P&L. Analyze sales, POS, inventory, market, and financial data to drive profitable growth. Partner cross-functionally with marketing, finance, supply chain, operations, and customer service while supporting launches, promotions, and business reviews.

Serve as the primary technical advisor for enterprise customers, guiding Camunda adoption, technical implementation, platform health, risk mitigation, escalations, and ongoing success. Build relationships with business and technical stakeholders, create adoption plans, provide hands-on guidance, and collaborate cross-functionally. The role requires enterprise software experience, programming knowledge, modern solution architecture expertise, Kubernetes familiarity, and willingness to travel on-site up to 50% during busy periods.

Leads global SAP S/4HANA Account-to-Report deployments across markets and business units. Oversees program governance, template adherence, testing, data migration, reconciliation, business readiness, training, cutover, go-live, hypercare, and stabilization. Coordinates global process owners, finance teams, IT, and implementation partners while managing risks, defects, controls, communications, KPIs, and continuous improvement for General Ledger, asset accounting, intercompany, financial close, group reporting, and compliance.

Own and expand a portfolio of complex B2B SaaS accounts, including multi-entity and private-equity-backed customers. Partner with Customer Success and cross-functional teams to develop account strategies, identify expansion opportunities, lead commercial negotiations, forecast pipeline, and close mid-market deals. Engage finance, accounting, IT, and investment stakeholders as a trusted advisor, positioning Versapay’s payments and accounts receivable automation solutions to improve efficiency and cash flow.

Own relationships with enterprise customers, driving implementation, enablement, adoption, retention, and expansion of Plotly/Dash Enterprise. Advise technical and business stakeholders, provide coding and design guidance, monitor customer health and usage data, manage customer metrics, communicate product feedback, and connect customers with internal resources. The role is fully remote but requires travel for customer onsite visits.

Own account acquisition product strategy and launches, including Business OAO and Youth Account Opening. Drive adoption, conversion, funnel performance, and deposit growth for consumer and in-branch products. Collaborate with engineering, implementation teams, and financial institution clients; manage integrations with core banking, identity verification, decisioning, and loan origination systems. Mentor a product owner and guide roadmap prioritization, documentation, agile ceremonies, onboarding, and training.

Manage national CPG and food processor accounts by achieving sales, volume, profit, and growth targets. Build customer relationships, secure product distribution, demonstrate packaging solutions, prospect for new business, maintain an opportunity pipeline, manage pricing and claims, and support account service. The role requires packaging industry sales experience, persuasive communication, negotiation, independent execution, cross-functional collaboration, and frequent travel.

Manage and expand distributor, reseller, and systems integrator partnerships across Eastern Canada. Develop strategic account plans, drive partner pipeline and revenue, oversee forecasting and account mapping, enable partners, coordinate virtual marketing, sales, and technical teams, and serve as the liaison between channel partners and Trellix sales leadership. The role focuses on enterprise, commercial, and government segments and requires cybersecurity marketplace knowledge and channel sales experience.

Manages high-value dental accounts and distributor partnerships, building relationships, developing account strategies, driving sales growth and retention, consulting on dental products, coordinating internal teams, analyzing performance, and managing contract negotiations and renewals. The role is fully remote and requires CRM and Microsoft Office proficiency, strong communication and negotiation skills, and experience in dental or healthcare account management.

Own relationships with veterinary buying groups, co-ops, and practice management networks from agreement through adoption and renewal. Develop group strategies, coordinate member campaigns, monitor adoption, manage reporting and revenue-share terms, support new group launches, and identify expansion opportunities. The role requires cross-functional collaboration with Sales, Marketing, Business Development, Finance, and Enterprise teams across multiple regions.

Manage client relationships, oversee multiple digital and social media campaigns, identify account growth and sales opportunities, and ensure campaigns meet timelines, budgets, quality, and profitability goals. The role partners with creative, strategy, and production teams, supports pitching and strategic planning, monitors team capacity and project risks, tracks hours, and provides senior leadership with performance and opportunity updates.