Top IT Support Jobs in Toronto

Provide on-site and remote IT support for employees, troubleshoot end-user issues, manage Jira tickets, deploy and maintain systems, administer SaaS platforms, provision accounts and devices, support local network infrastructure, maintain IT assets, monitor security threats, and enforce compliance policies. The role supports the Toronto office five days per week and may independently maintain office technology infrastructure.

Provides first-level technical support for retail stores, corporate offices, and distribution centers. Troubleshoots hardware, applications, infrastructure, and system failures; diagnoses root causes; resolves or escalates incidents; and documents solutions in support tools. The role collaborates with users, developers, engineers, and other support teams, handles multiple priorities, and supports off-hours emergencies, weekend shifts, and on-call coverage.

Provide onsite and remote IT support for head office employees and retail stores. Support POS, ERP, Windows, hardware, printers, networking, databases, Active Directory, and mobile device management. Troubleshoot technical issues, assist with new store setups and openings, and provide after-hours, weekend, holiday, and on-call support. Regular travel throughout the Greater Toronto Area is required.

Provides high-touch onsite, remote, and desk-side IT support for trading, sales, research, executives, and investment-banking users. Troubleshoots Windows endpoints, Microsoft 365, Bloomberg and trading applications, networks, access, mobility, voice, printing, and specialized trading-floor equipment. Builds and deploys devices, manages user access and assets, responds to major incidents, coordinates resolver teams and vendors, documents solutions, and performs proactive floor checks. Requires onsite work, flexible shifts, rotating on-call coverage, and occasional evening or weekend support.

Provides first-line IT support for fleet maintenance operations, including hardware and software troubleshooting, user account lifecycle management, Microsoft 365 administration, endpoint and mobile device management, IIS support, asset tracking, procurement assistance, documentation, and performance reporting. The role supports desktops, laptops, printers, iPhones, Zebra tablets, and enterprise systems while coordinating with vendors, stakeholders, and cross-functional teams.

Provides Level 1 technical support for hardware, software, applications, accounts, networks, and access issues. Manages incidents through an ITSM platform, meets SLAs, escalates complex problems, and owns the customer experience. Supports user onboarding, training, communications, documentation, account administration, workstation deployments, asset records, UAT, release validation, and continuous improvement initiatives. Collaborates with IT teams, stakeholders, vendors, and customers to resolve issues and improve technology adoption and service delivery.

Source 1 Solutions seeks talented professionals in various fields for future opportunities. Candidates should excel in customer-focused environments and enjoy solving challenges in managed IT, solutions architecture, sales, and more.

Provides technical support for office, remote, and production users; installs and provisions devices; manages networks, Windows domains, Active Directory, Hyper-V, hosted infrastructure, backups, security, and disaster recovery. Supports production software and equipment connectivity, troubleshoots issues, coordinates vendors, maintains documentation, and contributes to workflow automation, analytics, system implementations, and process-improvement projects.

As an IT Support Specialist Intern, you will provide technical support for hardware, software and network issues, assist in system maintenance, and collaborate with teams to implement IT solutions.

Leads a globally distributed IT support team, overseeing employee technology enablement, hardware procurement, asset management, onboarding and offboarding, ticket resolution, escalations, and office A/V systems. The manager establishes service metrics, analyzes performance, uses employee feedback to drive continuous improvement, and partners with stakeholders to resolve recurring issues. The role requires people leadership, broad technical expertise, strong communication, and periodic after-hours or on-call support.

Assists with IT operations on cruise ships, focusing on guest-related technology. Responsibilities include troubleshooting, installation, and first-level support for IT equipment.

Provide day-to-day Tier 1 IT support, employee onboarding/offboarding, SaaS user administration, VoIP phone troubleshooting, brokerage tool triage, asset inventory, basic IT project assistance, and compliance or training support in a hybrid fintech environment.

Manage Service Desk and endpoint services, lead support staff, ensure SLA-driven incident resolution, drive automation and continual improvement, enforce compliance (GxP, FDA, ISO 27001), manage vendors, and support infrastructure and security projects to improve user experience and operational readiness.