Top IT Support Jobs in Toronto
Join our team as a Senior IT Support Specialist at our Waterloo office. Play a key role in shaping our technological landscape and driving innovation in the telecommunications industry. Lead technical support, systems management, automation, and IT security practices.
Technical Support Engineer responsible for handling customer technical issues and providing excellent support. Requires 2-4 years of experience in Technical Support, proficiency in Ruby, Python, APIs, Salesforce, SQL, and experience with Salesforce Service Cloud, Jira, Slack, and Atlassian (Confluence).
Install, maintain, and upgrade computer systems and software, provide user support, troubleshoot network issues, assist with IT security procedures, and maintain documentation in an IT help desk co-op role at Magna Mechatronics
Support Engineer at GitLab responsible for managing customer-facing cases, troubleshooting technical issues, collaborating with multiple teams, and contributing to product development and improvement.
The Lead Desktop Support Specialist is responsible for managing day-to-day service desk operations, offering guidance and support to team members, and acting as a point of escalation for complex technical issues. The role combines hands-on technical support with leadership and administrative duties, focusing on providing high-quality service and ensuring that team goals are met.
FARO is seeking an Applications & Technical Support Engineer in Lake Mary, FL to provide technical support to domestic and international high-profile customers, mentor Customer Service Specialists, and offer expertise in coordinate measurement.
As an IT Support Analyst at Apollo.io, you will be responsible for maintaining and providing technical assistance for hardware, software, and systems. This role involves diagnosing and resolving IT issues, managing user accounts, and proposing enhancements for IT operations.
Providing day-to-day helpdesk support for Cineplex ecosystem, monitoring and supporting components of the Cineplex Systems Infrastructure, contributing to continuous improvement initiatives, resolving Helpdesk issues, participating in projects assigned by IT Management.
Featured Jobs
Provide inbound and outbound technical support via phone and email to BrightHR users, diagnose and resolve technical issues, ensure excellent customer service, and meet KPIs and service level standards.
Senior Tier 3 Support Engineer responsible for providing advanced technical support, managing escalations, evaluating root cause analysis, troubleshooting complex issues, collaborating with teams, and ensuring customer satisfaction. Requires 6 years of technical support engineering experience, familiarity with programming languages, working with ticketing systems, strong analytical skills, and a degree in IT or related field. Must have experience in mission-critical environments and various tech tools and environments.
The Support Engineer is responsible for providing support to a global customer base, diagnosing and troubleshooting issues, and maintaining high levels of customer satisfaction. Other responsibilities include managing cases, communicating effectively with customers, and collaborating with various teams to address customer issues efficiently. The ideal candidate should have 2-5 years of experience and strong communication skills.
Technical Support Specialist role at Ataccama, the Leader in Augmented Data Quality Solutions. Providing technical assistance to customers, resolving support tickets, and collaborating with internal teams. Requires strong communication skills, SQL knowledge, and ability to work under pressure.
As a Technical Support Advisor at Ada, you will be responsible for resolving technical issues for clients using tools like Postman and CURL. You will provide exceptional customer service and support, maintain product documentation, and collaborate with engineering teams. Competitive salary, benefits, and perks included.
Cribl is seeking a Senior Technical Support Engineer to provide enterprise-level support to customers and partners. The role involves deep technical understanding of Cribl Stream and other products, troubleshooting customer issues, and documenting knowledge. Ideal candidates have BS degree in Computer Science, 5+ years of enterprise support experience, expertise in troubleshooting, and skills in Linux, AWS, Azure, and Networking.
Provide technical support to customers for Avid's news production solutions, both remotely and onsite. Resolve complex technical issues, document cases, and provide internal feedback. Serve as the primary point of contact for customers and own the resolution of their issues.
Looking for a fitness-passionate Technical Support Specialist to provide technical troubleshooting and support for connected fitness products. Responsibilities include diagnosing issues, collaborating with teams, and delivering exceptional service to customers.
Provide technical support to NetBrain customers, troubleshoot network and software issues, collaborate with internal teams, contribute to knowledge base, work on-call rotation for after-hours support, and engage in customer-facing activities.
Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.
Serves as a consultant for the Customer Support Engineering organization at Seismic, interacting with clients in difficult technical situations, driving technical improvements, and recommending enhancements based on customer experience. Acts as a force multiplier, drives issue resolution, and shapes strategic direction. Develops other Technical Support Engineers and improves capabilities of the Support team.
Provide technical support to users efficiently and accurately. Solve fundamental technical problems and support all assigned areas.
Provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems, install applications and programs, resolve network issues, configure operating systems, and provide immediate support through remote desktop connections.
Part of the global 24/7 IT System Operations support group responsible for L2/L3 support, administration of server and network devices, maintenance of security systems, and providing support for various services. Requires basic knowledge of routing and firewalling, experience with specific technologies, excellent communication skills, and the ability to work in a multicultural environment. Minimum 4 years of experience.
Vodastra Technologies is seeking a Field Service IT Technician to resolve computer-related issues for clients. Responsibilities include on-site support, issue resolution, recommending improvements, and tracking customer problems and solutions.
Join Firmex as a Product Support Expert to provide top-notch client service via telephone and email, handle professional service requests, advise the technical development team, and participate in on-call rotation. Successful candidates are tech literate, excellent communicators, organized, and proactive decision-makers.
The System Technology Specialist at Intelerad is responsible for resolving technical issues, mentoring team members, providing product expertise, and developing support tools. They act as the primary escalation point, manage system outages, participate in software requirements and design reviews, stay updated on product development, and contribute to knowledge sharing within the team. The role requires a degree in computer science or engineering, 5-7 years of client-facing technical support experience in the medical software field, expertise in Linux OS administration, SQL queries, networking troubleshooting, and scripting languages like PHP and Perl.
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