Top IT Support Jobs in Toronto

Leads engineering lab operations supporting development and validation activities. Manages technical and operational teams, infrastructure, equipment, assets, support services, capacity planning, compliance, and continuous improvement. Partners with engineering, IT, infrastructure, and business teams to ensure reliable, scalable lab environments. Establishes priorities and performance metrics while driving process standardization, automation, safety, quality, and operational excellence.

Provides high-volume IT support for employees, managing identity and access across SaaS applications, troubleshooting authentication and integrations, supporting Mac devices through MDM, and maintaining documentation. The role also manages Jira ticket queues, assists with onboarding and offboarding, collaborates with DevOps, Security, and HR, and provides basic audiovisual support for company events. It requires strong communication, prioritization, troubleshooting, and technical documentation skills in a hybrid Toronto environment.

Provide corporate IT help desk support across hybrid employees, manage onboarding and offboarding, configure Mac and Windows devices, administer application access, maintain hardware inventory and logistics, support office A/V systems, conduct access audits and security reviews, document IT processes, deliver training, and improve recurring support workflows.

Provides level-three technical support for TD’s contact center infrastructure, including Cisco UCCE, VoIP, Amazon Connect, incident and problem management, troubleshooting, provisioning, monitoring, maintenance, and infrastructure changes. The role supports engineering and delivery teams, manages escalation and operational support processes, maintains tooling, contributes to disaster recovery and patching plans, and participates in on-call rotations. Strong collaboration, communication, problem-solving, and English/French language skills are required.

Provides first-line technical support to employees and retail stores, resolving hardware, software, account access, networking, and device issues. Responsibilities include ticket management, laptop and equipment setup, IT asset tracking, password resets, basic network troubleshooting, and supporting new store openings. The role also requires moving equipment and traveling to nearby store locations for technology setup and troubleshooting.

Provide first- and second-line IT support for employees, manage access and SaaS tools, administer Windows and macOS device fleets, document solutions, and improve processes through automation and AI. The role supports onboarding, endpoint deployment, inventory, incident resolution, and knowledge management while collaborating with a bilingual French- and English-speaking team.

Supports IT service operations by reviewing, categorizing, prioritizing, and routing Freshservice tickets. Maintains queues, identifies aging or stalled requests, prepares reports on ticket volume and SLA performance, communicates with users, gathers missing information, provides status updates, and follows up on resolutions. The intern collaborates with IT Engineering, Enterprise Systems, IT Operations, and Workplace Technology teams while learning troubleshooting procedures, AI-enabled workflows, and support operations.

Coordinates IT operations and supports healthcare and administrative applications, including infrastructure, user accounts, networks, assets, EMRs, eMAR, payroll, and scheduling systems. Provides technical troubleshooting, staff training, system implementations, reporting, documentation, security and compliance support, vendor coordination, and participation in IT projects. The role helps maintain reliable technology services for clinical care, resident engagement, and administrative operations.

Provides 24/7 technical support for hotel systems, guest and meeting-room Wi-Fi, desktop hardware, software, applications, user access, and databases. Diagnoses and resolves support tickets, installs and maintains equipment, manages hardware and software inventories, documents procedures, supports e-waste disposal, and assists with IT projects, audits, process improvements, and system maintenance.

Provides bilingual English and French deskside, remote, and service desk support for corporate users and dental practices. Troubleshoots Microsoft 365, Windows devices, networks, VPN, identity systems, hardware, mobile devices, and conference technologies. Manages incidents, service requests, device lifecycles, access administration, documentation, vendors, security procedures, and technology projects while delivering white-glove executive support.

Leads IT support delivery across Toronto and Markham offices, managing teams, staffing, escalations, asset lifecycle, procurement, vendor relationships, and sustainable equipment disposal. Oversees ServiceNow tickets, dashboards, KPIs, SLAs, device imaging, deployment, onboarding, and support for Windows, macOS, Linux, ChromeOS, mobile devices, printers, and scanners. Partners with business units and global IT teams on projects, M&A integrations, service transitions, and crisis management.

Provide onsite and remote IT support for head office employees and retail stores. Support POS, ERP, Windows, hardware, printers, networking, databases, Active Directory, and mobile device management. Troubleshoot technical issues, assist with new store setups and openings, and provide after-hours, weekend, holiday, and on-call support. Regular travel throughout the Greater Toronto Area is required.

Provides first-line IT support for fleet maintenance operations, including hardware and software troubleshooting, user account lifecycle management, Microsoft 365 administration, endpoint and mobile device management, IIS support, asset tracking, procurement assistance, documentation, and performance reporting. The role supports desktops, laptops, printers, iPhones, Zebra tablets, and enterprise systems while coordinating with vendors, stakeholders, and cross-functional teams.

Source 1 Solutions seeks talented professionals in various fields for future opportunities. Candidates should excel in customer-focused environments and enjoy solving challenges in managed IT, solutions architecture, sales, and more.

Assists with IT operations on cruise ships, focusing on guest-related technology. Responsibilities include troubleshooting, installation, and first-level support for IT equipment.