Top IT Support Jobs in Toronto

Provide Tier 1 and Tier 2 IT support for office, terminal, driver, and remote users. Troubleshoot devices, software, accounts, Microsoft 365, Slack, networking, and camera connectivity; manage Zendesk tickets and knowledge articles; administer Okta, Active Directory, Entra ID, MFA, and permissions; onboard and offboard employees; maintain IT asset inventory; and escalate complex issues appropriately.

Provides Tier 1 hardware, software, macOS, iOS, SaaS, and IT infrastructure support across Toronto, New York, Montreal, and other offices. Responsibilities include device deployment, account provisioning, onboarding, troubleshooting AV equipment and printers, asset tracking, documentation, knowledge-base maintenance, and project rollout assistance. The role requires strong communication, problem-solving, collaboration, and the ability to support Apple technology and cloud-based applications.

Provide global application and user support for equity derivatives systems, including monitoring, incident and problem management, production changes, release deployments, disaster recovery testing, audit remediation, automation, and client communication. The role supports multi-tier applications across Linux, Windows, database, cloud, and virtualization environments while coordinating with developers, business analysts, infrastructure teams, and business stakeholders. After-hours support may be required.

Provides bilingual English and French deskside, remote, and service desk support for corporate users and dental practices. Troubleshoots Microsoft 365, Windows devices, networks, VPN, identity systems, hardware, mobile devices, and conference technologies. Manages incidents, service requests, device lifecycles, access administration, documentation, vendors, security procedures, and technology projects while delivering white-glove executive support.

Provide white-glove internal IT support for employees in Toronto and remotely. Responsibilities include troubleshooting devices, networks, printers, peripherals, meeting-room technology, productivity tools, and access issues; managing onboarding and offboarding; administering accounts, MFA, SSO, Okta, Google Workspace, and MDM platforms; maintaining hardware inventory and knowledge-base documentation; and improving support workflows through automation and scripting.

Leads IT support delivery across Toronto and Markham offices, managing teams, staffing, escalations, asset lifecycle, procurement, vendor relationships, and sustainable equipment disposal. Oversees ServiceNow tickets, dashboards, KPIs, SLAs, device imaging, deployment, onboarding, and support for Windows, macOS, Linux, ChromeOS, mobile devices, printers, and scanners. Partners with business units and global IT teams on projects, M&A integrations, service transitions, and crisis management.

Provides first-level technical support for retail stores, corporate offices, and distribution centers. Troubleshoots hardware, applications, infrastructure, and system failures; diagnoses root causes; resolves or escalates incidents; and documents solutions in support tools. The role collaborates with users, developers, engineers, and other support teams, handles multiple priorities, and supports off-hours emergencies, weekend shifts, and on-call coverage.

Provide onsite and remote IT support for head office employees and retail stores. Support POS, ERP, Windows, hardware, printers, networking, databases, Active Directory, and mobile device management. Troubleshoot technical issues, assist with new store setups and openings, and provide after-hours, weekend, holiday, and on-call support. Regular travel throughout the Greater Toronto Area is required.

Provides first-line IT support for fleet maintenance operations, including hardware and software troubleshooting, user account lifecycle management, Microsoft 365 administration, endpoint and mobile device management, IIS support, asset tracking, procurement assistance, documentation, and performance reporting. The role supports desktops, laptops, printers, iPhones, Zebra tablets, and enterprise systems while coordinating with vendors, stakeholders, and cross-functional teams.

Source 1 Solutions seeks talented professionals in various fields for future opportunities. Candidates should excel in customer-focused environments and enjoy solving challenges in managed IT, solutions architecture, sales, and more.

Provides technical support for office, remote, and production users; installs and provisions devices; manages networks, Windows domains, Active Directory, Hyper-V, hosted infrastructure, backups, security, and disaster recovery. Supports production software and equipment connectivity, troubleshoots issues, coordinates vendors, maintains documentation, and contributes to workflow automation, analytics, system implementations, and process-improvement projects.

Leads a globally distributed IT support team, overseeing employee technology enablement, hardware procurement, asset management, onboarding and offboarding, ticket resolution, escalations, and office A/V systems. The manager establishes service metrics, analyzes performance, uses employee feedback to drive continuous improvement, and partners with stakeholders to resolve recurring issues. The role requires people leadership, broad technical expertise, strong communication, and periodic after-hours or on-call support.

Assists with IT operations on cruise ships, focusing on guest-related technology. Responsibilities include troubleshooting, installation, and first-level support for IT equipment.

Provide day-to-day Tier 1 IT support, employee onboarding/offboarding, SaaS user administration, VoIP phone troubleshooting, brokerage tool triage, asset inventory, basic IT project assistance, and compliance or training support in a hybrid fintech environment.