Top IT Support Jobs in Toronto

Provide in-person and remote end-user IT support for macOS/Windows devices, mobile and peripherals; manage device enrollment/asset inventory; support onboarding/offboarding; maintain conference room AV and network troubleshooting; own ticket lifecycle and collaborate with IT Engineering, Security, and Workplace to improve tools and processes.

Source 1 Solutions seeks talented professionals in various fields for future opportunities. Candidates should excel in customer-focused environments and enjoy solving challenges in managed IT, solutions architecture, sales, and more.

As a Field Success Specialist, you'll support long-term care homes by installing and maintaining healthcare technology, training staff, and building customer relationships to enhance care quality.

Provide global 24x7 application and user support for banking operations technologies. Manage incidents to resolution, lead problem management, perform health checks, support changes and deployments, maintain monitoring and automation, run DR/testing and compliance activities, update knowledge articles, and collaborate with developers, business stakeholders and infrastructure teams.

Provide Level 2/3 production support and administration for SAP BusinessObjects BI platform. Troubleshoot reports, schedules, and data issues; manage CMC, WebI, Crystal Reports, BI LaunchPad; perform upgrades, security and access administration; analyze SQL and database performance; follow ITIL incident, problem, and change processes to ensure BI platform stability and data integrity.

Provide Level 2 support and upgrades for core banking applications (Flexcube, SWIFT, payment systems), coordinate vendors, document procedures in Confluence, assist testing and releases, and support audits and project initiatives.

Provide L3 production support and administration for Salesforce Marketing Cloud and adjacent Salesforce platforms. Monitor applications, manage incidents, changes, releases, and integrations using ITSM and logging tools. Troubleshoot campaigns, automations, data flows, and platform configuration while maintaining runbooks, performing root-cause analysis, and supporting on-call rotations to meet SLAs.

Early-career IT Support Analyst on a 6-month contract supporting operational technology across managed properties. Build automation, dashboards, and scripts; assist cybersecurity operations and vulnerability tracking; configure and test OT platforms; improve ticketing workflows and documentation; support property onboarding and device setup; participate in incident exercises and cross-team projects. Role includes onsite work at properties and office in Toronto.

The Sr. IT Support Analyst is responsible for resolving incidents, supporting applications and systems, collaborating with stakeholders, and ensuring operational availability while minimizing risks.

Provide front-line technical support for head office and retail stores, including POS and ERP systems, Microsoft 365/Intune, AD/Azure AD, Azure VMs, SQL Server, retail hardware, networking, and MDM. Travel across the GTA for store support and openings, work flexible hours including weekends and on-call shifts.

Lead and supervise the Canadian Service Desk team, manage day-to-day operations and escalations, ensure ITIL-based incident/request/change processes, monitor SLAs and metrics, drive process improvement, provide Tier 2 application support, coordinate with Infrastructure/Application Support/vendors, and maintain service desk tools and documentation.

Assists with IT operations on cruise ships, focusing on guest-related technology. Responsibilities include troubleshooting, installation, and first-level support for IT equipment.

Provide day-to-day Tier 1 IT support, employee onboarding/offboarding, SaaS user administration, VoIP phone troubleshooting, brokerage tool triage, asset inventory, basic IT project assistance, and compliance or training support in a hybrid fintech environment.

Provide Level 1 and Level 2 IT support across multi-site environments, administering Microsoft 365 and Azure AD, managing Intune endpoint configuration, supporting device lifecycle (onboarding/offboarding), troubleshooting Windows/macOS/Linux, assisting with basic network and Windows Server/Linux tasks, maintaining IT documentation, and coordinating escalations and vendor support to ensure continuity of services.

Provide Level 1 and Level 2 IT support across multi-site environments: troubleshoot endpoints (Windows, macOS, Linux), administer Microsoft 365 and Azure AD, manage devices via Intune, perform onboarding/offboarding, assist with basic network and server tasks, maintain documentation, and support SaaS platforms and device deployments to ensure operational continuity.

Provide on-site and remote IT/network support across Americas warehouses and offices, maintain LAN/Wi‑Fi, support hybrid cloud networking and VMware hosts, deploy and troubleshoot VPN/SASE/SD‑WAN, assist with FortiGate firewall and PKI tasks, coordinate with China HQ, and support pre-sales and solution implementation activities.

As an Onsite Technical Support Specialist, you will resolve technical issues, manage tickets, collaborate with team members, and maintain documentation. Strong customer service skills are essential, as is experience with relevant technologies.

As an IT Support Specialist Intern, you will provide technical support for hardware, software and network issues, assist in system maintenance, and collaborate with teams to implement IT solutions.

Manage Service Desk and endpoint services, lead support staff, ensure SLA-driven incident resolution, drive automation and continual improvement, enforce compliance (GxP, FDA, ISO 27001), manage vendors, and support infrastructure and security projects to improve user experience and operational readiness.