Top Analyst Jobs in Toronto

Manage and execute security compliance certification strategies, third-party assurance programs, audits, control testing, and government cybersecurity requirements across EMEA. Conduct risk assessments, monitor controls, support customer security inquiries, prepare compliance metrics and reports, and enhance GRC tools and processes. The role requires expertise in multiple frameworks, including ISO 27001, PCI, SOC 2, and regional programs, within a SaaS or cloud environment.

Own and respond to customer-facing and internal security incidents, cases, findings, and inquiries. Triage investigations, coordinate escalations, communicate security risks, improve documentation and processes, deliver security training, and develop AI solutions for automation. The role collaborates with Legal and global teams, participates in on-call rotations, and requires eligibility for Canada Reliability Status clearance.

Supports the strategic management and use of Mastercard customer data and franchise assets. Develops reporting, insights, presentations, and recommendations; monitors data quality and asset utilization; supports go-to-market initiatives, technology adoption, requirements documentation, testing, and process improvements. Collaborates with regional, technology, franchise, and cross-functional teams to improve operational effectiveness, customer experience, and business outcomes.

Partners with Marketing, Revenue Management, and business leaders to deliver financial analysis, forecasting, reporting, budgeting, business cases, pricing models, and investment reviews. Analyzes marketing spending, promotional effectiveness, profitability, and ROI while developing Power BI dashboards and improving finance processes. Supports leadership reviews and provides strategic recommendations for profitable growth.

Coordinate enterprise cloud hardening and security remediation initiatives, manage audit and regulatory commitments, oversee evidence collection, and maintain remediation governance. Develop plans, schedules, risk registers, dashboards, and executive reporting while coordinating Information Security, Cloud Engineering, Technology Risk, Compliance, Audit, and business stakeholders. Translate security and control requirements into actionable plans, strengthen accountability, track vulnerabilities and control gaps, and ensure remediation outcomes are measurable, traceable, and audit-ready.

Lead PagerDuty’s industry analyst relations program by developing strategy, shaping category messaging, building analyst relationships, coordinating briefings, supporting executive spokespeople, managing program data and calendars, prioritizing information requests, and measuring marketing and sales impact. Conduct market and competitor research to identify growth opportunities. The role requires enterprise technology communications or product marketing experience, strong content creation and program management skills, and familiarity with analyst firms such as Gartner, Forrester, and IDC.

Leads global capital expenditure reporting, analysis, forecasting, governance, ROI tracking, and capital allocation. Partners with engineering, procurement, finance, and operations leaders to improve investment decisions and financial performance. Develops dashboards, KPIs, policies, approval workflows, and process automation using tools including Power BI, SAP S/4HANA, and AI-enabled solutions. Provides training and drives continuous improvement across the global manufacturing network.

Supports Mastercard’s global BRAM operations through workflow coordination, case management, reporting, quality assurance, process documentation, merchant monitoring, and stakeholder follow-up. Maintains playbooks, controls, procedures, and training materials; assists with investigations, data validation, dashboards, and AI-enabled monitoring. Identifies data gaps, process trends, and improvement opportunities while supporting governance, escalation routing, testing, and program adoption across Brand Performance initiatives.

Supports global financial planning, forecasting, consolidation, reporting, and performance analysis across regional finance teams. The role analyzes income statement, balance sheet, cash flow, and KPI results; identifies business drivers, risks, and opportunities; prepares executive and Board materials; maintains planning tools; and contributes to reporting automation, finance transformation, and continuous improvement initiatives.

Own budgeting, forecasting, long-range planning, reporting, financial modeling, and decision support. Partner with business leaders to analyze performance, spending, headcount, SaaS metrics, profitability, investments, EBITDA, working capital, and M&A opportunities. Maintain EPM models and reporting integrity, improve processes, prepare executive and Board materials, and communicate risks and recommendations to financial and non-financial stakeholders.

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Owns end-to-end workforce management for customer service operations across Canada and the U.S. Responsibilities include forecasting, capacity planning, scheduling, intraday management, workforce reporting, operational analysis, and performance monitoring. The role develops staffing models, analyzes contact center metrics, produces recurring reports, supports hiring and training plans, and provides workforce planning recommendations to service leadership. Advanced Genesys Workforce Management expertise and strong Excel, analytical, communication, and stakeholder management skills are required.

Provides financial analysis, reporting, process support, variance investigation, and operational improvement for the Finance function. Reviews processes for automation opportunities, analyzes performance against benchmarks, researches issues, coordinates audits and projects, prepares consolidated reporting, and recommends improvements. The role supports risk management, regulatory adherence, service-level requirements, and cross-functional initiatives while serving as a finance subject matter resource. Requires onsite work four days per week.

Provides Level 2 frontline support for TD’s contact center infrastructure, including Cisco UCCE and VoIP environments. Responsibilities include incident diagnosis, system monitoring, maintenance, provisioning, performance reporting, change implementation, production support, documentation, escalation, and solution development. The role requires on-call rotation and after-hours production implementations, along with bilingual French and English communication skills.

Leads requirements management for medium-sized technology projects, partnering with business and technology stakeholders to define objectives, scope, processes, and solution requirements. Applies business analysis techniques across data, process, rules, and interface analysis; maintains traceability, supports prioritization and defect management, and ensures governance compliance. Coordinates requirements staff and activities, contributes to IT planning, facilitates stakeholder engagement, and coaches Business Analysts. Requires strong banking or credit card business knowledge, analytical skills, documentation abilities, and experience with Agile delivery.

Analyze and validate client-submitted pension and investment data, resolve inconsistencies, create peer benchmarking reports, and translate complex findings into clear client presentations and narratives. The role involves client communication, advanced Excel and relational database work, coding, quality control, and process improvement within an apprenticeship-based production team.

Provides senior-level production application and technical systems support, including ServiceNow administration, CMDB and MID server management, incident troubleshooting, escalation handling, recovery coordination, and 24/7 operational support. Investigates complex issues involving data feeds, infrastructure, hardware, and software assets; recommends long-term solutions; maintains documentation; and improves ITSM processes and operational efficiency.

The Quality Assurance Analyst reviews requirements, designs test coverage, creates and maintains test cases, and performs functional, regression, integration, and non-functional testing across complex systems. The role tests SOAP and REST APIs, investigates and documents defects, validates fixes, and collaborates with business analysts, developers, QA colleagues, and stakeholders. Automation testing experience is an asset.

Supports month- and quarter-end close, consolidated financial statements, IFRS analysis, disclosures, reconciliations, internal controls, board reporting, and audits. Maintains accounting reports, chart of accounts, and general ledger while serving as a technical resource for accounting and IFRS matters. Requires CPA or CA progress, financial reporting and consolidation experience, advanced Excel skills, strong judgment, leadership, organization, and the ability to meet tight deadlines.

Administer and maintain the commercial mortgage AML/ATF compliance program. Perform KYC onboarding, enhanced due diligence, beneficial ownership analysis, client risk assessments, sanctions and PEP screening, periodic reviews, and suspicious transaction reporting to FINTRAC. Maintain audit-ready compliance records, support internal audits and regulatory examinations, update procedures, and monitor evolving PCMLTFA requirements. The role requires strong analytical judgment, meticulous documentation, discretion, and bilingual French-English communication.

Processes PO and non-PO invoices, reconciles vendor accounts, prepares payments, resolves exceptions, supports month-end reporting, and responds to vendor inquiries. Analyzes AP data, strengthens financial controls, maintains procedures, and contributes to automation and AI initiatives. Collaborates with Finance, Procurement, Operations, and suppliers to improve procure-to-pay efficiency and accuracy.

Provides technical and operational support for the Business Operations team by debugging workflows, reviewing code, maintaining Python and SQL automations, managing GCP services, supporting Salesforce integrations, and analyzing product experiments and advertising data. The role translates business issues into actionable engineering requests, investigates system discrepancies, coordinates fixes, and improves internal tools, documentation, and processes.

Supports financial accounting, month-end close, reconciliations, reporting, variance analysis, budgeting, forecasting, pricing and profitability reviews. The role maintains balance sheet integrity, supports audits and compliance, improves financial controls and reporting automation, and translates financial data into actionable business insights. It collaborates with sales and operations to validate assumptions and explain revenue, cost and margin drivers.

Own demand planning, replenishment, purchase orders, production sequencing, launch schedules, and supply risk for consumer electronics accessories. The role coordinates factories, forwarders, customs brokers, retail and OEM partners, and internal teams. Responsibilities include forecasting, ERP and supplier data maintenance, inventory and delivery reporting, and communicating schedule changes and recovery plans. Success requires accurate modeling, strong spreadsheet skills, clear written communication, and at least three years of supply chain or logistics analytics experience.