Top Operations Manager Jobs in Toronto

Manage global business immigration operations, including US and Canadian casework, visa deadlines, paralegal supervision, provider coordination, compliance tracking, escalations, and stakeholder support across EMEA and APAC. Partner with Immigration Counsel, HR, Talent Acquisition, employees, and external advisers to improve processes and deliver consistent, high-quality immigration services.

Oversee daily operations, maintenance, compliance, technical services, sustainability, capital planning, and tenant improvements across an industrial property portfolio. Lead Building Operators and coordinators, manage contractors and budgets, review operational data, support Net Zero initiatives, coordinate capital projects, conduct inspections, and provide technical recommendations. The role requires strong building systems expertise, vendor management, safety oversight, and collaboration across property, leasing, sustainability, finance, and development teams.

Owns the technology, processes, data, and operational infrastructure supporting GitLab’s channel and ecosystem partnerships. Responsibilities include partner deal registration, quote-to-cash, tiering, incentives, PRM and Salesforce administration, system integrations, attribution data, reporting, month-end close, process documentation, and AI workflow automation. The role coordinates with Deal Desk, Finance, IT, Legal, Sales, and partners to improve execution, resolve escalations, and scale ecosystem operations.

Manage the full lifecycle of high-volume creative projects from brief intake through delivery. Responsibilities include studio scheduling, resource allocation, project tracking, stakeholder coordination, approvals, quality and compliance reviews, and freelance or agency administration. The role partners with creative, brand, marketing, media, product, social, legal, and compliance teams while improving workflows and implementing AI-assisted production tools.

Manages partner and subcontractor relationships across designated regions, including recruitment, compliance, performance management, changeovers, issue escalation, and legal discovery support. Collaborates with internal departments and external vendors to improve partner performance and customer satisfaction. Maintains partner data in Salesforce, supports budgeting and costing, conducts calibration walks, and implements partner-relations processes. Requires frequent regional travel and flexible shift availability.

Manages partner relationships, recruitment, compliance, performance, escalations, changeovers, and operational processes across a designated territory. Coordinates with internal departments, external vendors, account management, retention, finance, learning and development, and equipment services. Maintains Salesforce data integrity, supports legal and safety compliance, leads partner meetings, resolves issues, and travels frequently to support partners and customers.

Leads the IT team and owns secure, reliable employee technology services, including support, onboarding and offboarding, identity and access, Microsoft 365, endpoints, SaaS governance, vendors, budgets, and IT controls. Administers approved AI platforms and implements AI-enabled IT automation. The role also manages service performance, audits, compliance, infrastructure reliability, licensing, hardware lifecycles, and continual improvement.

Lead GTM strategy and operations for Global Sales: design segmentation, territory and coverage models, build data-driven investment cases, analyze funnel performance, own WBR/MBR cadence and dashboards, run cross-functional projects from PRD to launch, and champion AI and automation to increase sales productivity.

Owns GTM operations from opportunity creation through renewal, including pipeline analytics, forecasting, Salesforce and Clari administration, AI-enabled workflow automation, data governance, customer handoffs, renewal processes, and partner operations. Builds trusted reporting, improves pipeline discipline and forecast accuracy, identifies deal and renewal risks, and partners with Sales, Customer Success, Finance, Partnerships, and executives on commercial decision-making.

Manage OEM partnership operations by maintaining Salesforce pipeline data, analyzing engagement and market data, building reports and dashboards, preparing executive materials, coordinating cross-functional deliverables, and supporting leadership cadence. The role also tracks agreements and milestones, improves operational processes, handles client inquiries, and coordinates limited travel to client meetings and industry events.

The Operations Manager leads daily operations for the Church Planting Core Initiative, managing workflows, logistics, financial administration, budgeting, contracts, reporting systems, communications implementation, partner relationships, and process improvements. The role coordinates cross-functional teams, supports fundraising and strategic priorities, and provides operational and technical support. A bachelor's degree, operational leadership experience, church planting experience, financial management skills, and cross-cultural competency are required. The position is remote but involves regular travel across North America and internationally.

Manage business operations for the Services organization, including Implementation, Installation, and Customer Education. Optimize workflows, monitor performance, manage recurring business processes, produce Salesforce reports, and lead strategic projects that improve customer experience and team efficiency. Partner with Sales, Support, Product, and leadership on forecasting, territory alignment, QBRs, resource allocation, and operational decision-making in a high-growth SaaS environment.

Leads CrowdStrike’s enterprise crisis response program, including governance, playbooks, activation processes, exercises, training, readiness, incident command coverage, executive briefings, and after-action improvements. Partners across resilience, security, communications, and customer response functions to coordinate high-impact events. Builds and manages the Response Operations team, supports executives during crises, maintains on-call readiness, and drives corrective actions to closure.

Manages facility and property operations for a multi-tenant portfolio, including tenant relationships, service delivery, maintenance, budgets, vendor contracts, inspections, projects, health and safety, emergency preparedness, sustainability, lease compliance, and operational reporting. The role coordinates tenants, contractors, vendors, and client stakeholders while improving service quality, tenant experience, and building performance across assigned facilities.

Owns and improves the operational toolkit supporting Solutions Architects, including systems, workflows, reporting, documentation, support requests, engagement tracking, capacity planning, and data quality. Partners with revenue technology, analytics, and system owners to translate field needs into requirements, automate processes, improve handoffs, and sustain adoption. Supports SA leadership through reporting, business reviews, operating rhythms, testing, rollouts, and continuous operational improvements.

Owns Tailscale’s Product operations model, including roadmap health, launch readiness, documentation, onboarding, feature requests, customer insight, operating rhythms, and product data strategy. Partners with Product, GTM, Support, Data, and company leadership to identify operational gaps, improve planning and prioritization, establish scalable processes, and drive alignment in a remote-first environment.

Operate and mature the company’s security and compliance program by maintaining controls, policies, evidence, risk registers, vendor reviews, customer questionnaires, audit activities, privacy documentation, training, and incident-response readiness. Partner with engineering and cross-functional teams to manage remediation, assess security risks, support SOC 2 assurance, and improve customer evidence readiness without unnecessary bureaucracy.

Leads cross-functional operations enablement programs that scale compliant, high-quality servicing. Owns roadmaps, operational readiness, stakeholder governance, risk resolution, change management, training strategy, knowledge management, process improvement, and performance measurement. Partners with Product, Engineering, Operations, Compliance, and vendors to translate strategy and technical concepts into scalable workflows, resources, and customer and agent experience improvements.

Leads performance and operational capabilities for the Expert organization. The role optimizes CRM-enabled sales execution, develops cross-channel business solutions, manages vendor relationships, streamlines sample allocation and delivery, and creates analytics, reports, dashboards, and recommendations to improve customer reach, expert recommendations, and business outcomes. It partners across sales, marketing, global support, and technical teams to simplify processes and execute strategic initiatives.

Leads privacy program governance and operations, including regulatory compliance management, regulatory change, governance documentation, audits, risk assessments, strategic initiatives, and process improvements. Coordinates global privacy stakeholders, maintains compliance evidence and procedures, supports regulatory examinations, identifies control issues, and drives automation and operational efficiency. The role requires strong privacy, compliance, regulatory, project management, communication, and organizational capabilities.

Lead Customer Success operations to scale post-sales workflows: design onboarding-to-expansion journeys, build CS operating systems and tooling, develop health scoring and forecasting, create account planning and risk programs, automate workflows, and deliver dashboards and insights that improve retention, expansion, and operational efficiency.

Manages eCommerce business operations and omnichannel driver experience programs, including support optimization, vendor contracts, payments, incentives, budgeting, compliance, and performance reporting. Drives program expansion, scalability, retention, and customer satisfaction through cross-functional collaboration, data insights, focus groups, and continuous improvement. Oversees financial controls, risk mitigation, operational planning, and accountability across Legal, Compliance, Technology, Operations, and Finance teams.

Leads store-level product operations, inventory management, merchandising, product flow, promotional execution, and operational standards. Supports the General Manager in achieving sales, profitability, customer experience, and productivity goals. Manages operational and visual teams through communication, coaching, recruitment, development, workforce planning, and performance management. Ensures inventory accuracy, loss prevention, compliance, health and safety, and consistent execution of Indigo’s brand and customer service standards.

Manages facility maintenance operations, technical staff, budgets, inventory, compliance, safety, preventive maintenance, CMMS processes, reporting, and customer satisfaction. Develops maintenance strategies, oversees daily operations, recruits and trains staff, monitors financial and operational performance, and provides leadership and client support in the Facility General Manager’s absence.

Owns revenue integrity from closed-won deals through billing, reviewing orders, validating pricing and contract terms, managing CPQ quote standards, reconciling bookings and ARR, and supporting financial close. Partners with Sales, Customer Success, Finance, Billing, and Business Operations to resolve errors, improve controls, automate validation, train teams, and monitor post-close performance. The role also serves as a QA layer for AI-generated outputs and requires strong subscription revenue and Salesforce CPQ experience.