Top Operations Manager Jobs in Toronto

Lead GTM strategy and revenue operations for global Sales: design segmentation, territory and coverage models, analyze funnel and productivity, run WBR/MBR cadence, lead cross-functional programs, translate goals into technical requirements, and champion AI/automation to improve sales productivity and execution.

Lead a 24-hour metal distribution operation delivering safe, efficient, and customer-focused execution. Oversee multi-shift supervisors and hourly teams, enforce safety and workplace discipline, manage inventory and material flow, drive performance with data and continuous improvement, and develop supervisors and a people-centered culture to meet service, quality, and productivity goals.

Build and own marketing attribution, PQL scoring, and funnel diagnostics to close gaps between self-serve and sales-managed motions. Run experiments to improve CAC and other efficiency metrics, partner with Growth PM and BDRs, and bring order to HubSpot/Salesforce/Braze integrations and reporting to become the trusted source of truth for Growth and Sales Ops.

Lead end-to-end payroll and benefits for Canada and the U.S., ensure regulatory compliance, manage worker’s compensation and benefits carriers, execute onboarding/offboarding and HRIS maintenance, partner with Finance for reconciliations, and build payroll SOPs to deliver accurate, timely payroll and a seamless employee experience.

The Operations Manager oversees the planning and logistics of a plasma collection training program, manages a team, evaluates training effectiveness, and implements continuous improvement initiatives.

Partner with the VP of Sales to lead strategic, cross-functional projects that optimize sales processes and tools. Analyze funnel and performance data, support forecasting and territory planning, build dashboards and business cases, and drive change through experimentation and stakeholder collaboration.

Partner with business leaders to scale operations and deliver high-impact cross-functional projects. Improve core processes, evolve user journeys, build actionable data reporting, prioritize growth roadmaps, implement and optimize enterprise software, and lead change management while coordinating stakeholders across the company.

Manage and optimize Everflow Marketplace demand-side integrations for advertisers and publishers. Monitor traffic and data, troubleshoot APIs/JS SDKs and tracking discrepancies, escalate platform issues to engineering, and maintain technical documentation and FAQs to improve integration performance and stability.

Lead a team of Care Experience Coordinators overseeing intake, scheduling, staffing, performance management, reporting, and on-call support. Ensure client-field staff matching, manage attendance and overtime, recruit and train coordinators, liaise with partners and OHaH, document SOPs, handle incidents and payroll/HR queries, and drive continuous improvement and business development for home care services.

Lead operational effectiveness for client programs including reporting, analytics, staffing, training, and field execution. Mentor senior coordinators and analysts, manage data systems and visualization (SQL, Python, Power BI, Tableau), develop KPIs and scorecards, streamline shared services, and drive process and technical improvements across North America programs.

Lead and optimize regional Customer Success operations to maximize Net Revenue Retention. Establish operating cadences, governance, KPIs, documentation, cross-functional handoffs, risk mitigation plans, capacity planning, and executive reporting while partnering with global operations and senior CX leadership to translate strategy into consistent regional execution.

Lead budgeting, forecasting, and KPI reporting; build financial models and manage cash flow. Oversee month-end close, vendor contracts, audit readiness, and financial controls. Evaluate financial tools, drive cross-functional planning and process improvements, manage operational staff and workplace experience, and support board reporting and strategic initiatives.

Manage operations, service delivery, budgets, client relationships, health & safety, emergency preparedness, and projects for a portfolio of facilities. Lead teams, ensure KPI compliance, optimize processes, manage vendors, and support HVAC technical requirements.

Own reporting and analytics for Wholesale, design data-driven routing models, reduce cycle time across transport and operations, evaluate and launch new disposition channels, run operating rhythm and business reviews, and lead cross-functional projects from ideation through execution with P&L accountability.

Manage day-to-day consumer financing operations, build and improve workflows (origination, underwriting support, funding, servicing, collections), own deal tracking/SLAs and escalations, develop SOPs and tooling, produce dashboards and RCA, coordinate cross-functionally and with partners, and maintain compliance and audit-ready documentation.

Drive company operating rhythm, prepare executive and board materials, analyze data and build dashboards, lead cross-functional consensus for strategic initiatives, execute product launches and margin/operational improvements, and forecast and assess P&L impact of business initiatives.

Lead pricing and operations strategy for vehicle markets by building dashboards and forecasts, optimizing funnel conversion, designing day-0 pricing and aging rules, modeling inventory mix, defining disposition routing, and running OKR-driven business reviews to turn analytics into cross-functional execution.

Lead live service operations for multiplayer games: run incident response and post-mortems, plan and launch in-game events, own content rollout cadence, read telemetry to inform decisions, maintain runbooks and SOPs, and coordinate SRE, QA, product, and community for reliable live experiences.

Lead country-level clinical trial site management, monitoring and central monitoring activities to ensure patient safety, GCP/regulatory compliance and data integrity. Oversee CRAs/CeMs, resourcing, training, study tools (CTMS/EDC/TMF), risk assessments and corrective actions. Coordinate with cross-functional teams, manage budgets/scope risks, support inspection readiness, and provide status updates to clients and leadership. Mentor and evaluate clinical team members.

Lead country-level clinical study operations including site and central monitoring oversight, risk identification/mitigation, team resourcing and training, cross-functional coordination, quality assurance, regulatory/GCP compliance, and delivery of clinical monitoring deliverables to meet study milestones and timelines.

Lead pricing and interchange analytics to define country pricing strategy, run financial simulations, model outcomes, and support account teams. Design strategies, conduct competitive and economic analysis, supervise cost studies, manage SQL ETL and BI processes, and prepare recommendations for management while collaborating with cross-functional stakeholders.

Manage day-to-day operations for 12+ client accounts (~$1M+ ARR), drive operational metrics and client growth, resolve escalations, standardize processes, collaborate cross-functionally, and support scaling of onboarding and RCM operations. Travel ~10-20%.

Manage regional marketplace operations across Alberta and Atlantic Canada, own P&L, monitor marketplace metrics, balance supply and demand, lead driver engagement, support escalations, implement process improvements, partner with Marketing and Customer Support, and provide data-backed recommendations.

Lead country-level study operations from startup through close for one or more clinical trials. Oversee local study teams and CROs, manage startup, site activation, recruitment strategies, vendor oversight, risk and issue mitigation, and ensure timely delivery of study plans and quality event follow-up.

The Financial Data Operations Manager leads data operations teams, ensures SLA compliance, manages client relations, and oversees financial instrument data processing and governance.