Top Operations Manager Jobs in Toronto

Own day-to-day financial operations, including financial reporting, client invoicing, accounts receivable, forecasting, expense and cost monitoring, foreign exchange management, and financial process improvement. Partner with Sales, Operations, RevOps, Delivery, leadership, external accountants, engineers, and advisors to resolve billing issues, improve controls, manage cash flow, and coordinate annual Canadian SR&ED submissions.

Leads HR operations across total rewards, talent acquisition, HR analytics, service delivery, and HR technology. Oversees recruitment teams and enterprise hiring processes, develops compensation programs, manages job evaluation standards, supports HR systems and workflows, and establishes reporting, metrics, data integrity, and governance practices. The role provides strategic leadership in a complex, unionized healthcare environment.

Leads channel operations and planning for the Canadian channel marketing organization. Responsibilities include designing process improvements, establishing promotional forecasting with demand planning, managing cross-functional projects, analyzing channel performance, developing dashboards and reporting frameworks, and translating data into actionable recommendations. The role partners with marketing, sales, finance, and planning teams to support strategic priorities, annual planning, forecasting, and business reviews.

Leads Team Leaders and oversees operational performance, client service-level agreements, financial targets, reporting, staffing, employee development, and client relationships. The role manages performance, resolves employee issues, coordinates with support functions, implements improvement plans, and participates in client business reviews to maintain service quality and achieve operational goals.

Leads a business management operations team, developing strategy, coordinating initiatives, managing governance and regulatory risk, overseeing controls, and providing decision support to leadership. Responsibilities include workforce planning, coaching and developing analysts, process improvement, stakeholder management, escalation management, and ensuring operational efficiency and compliance across supported functions.

Manage partner and channel revenue operations, including PRM platforms, Salesforce integrations, pipeline attribution, deal registration, commissions, financial controls, reporting, forecasting, and partner performance analytics. Improve partner lifecycle processes, data governance, automation, and operational enablement while collaborating with Channel, Sales, Marketing, Finance, IT, Legal, and Deal Desk teams.

Leads global fund oversight operations, ensuring accurate NAV calculations, strong controls, operational integrity, and regulatory compliance. Oversees daily deliverables, file reviews, vendor queries, process improvements, risk mitigation, and change initiatives. Builds stakeholder relationships, supports international partners, and mentors junior team members while applying expertise in investment accounting, securities, settlements, foreign exchange, and reconciliations.

Manage and optimize revenue operations across Marketing, Sales, and Customer Success. Maintain HubSpot CRM, improve workflows and data hygiene, analyze business trends, manage system integrations, and implement scalable process improvements. Partner with leadership and cross-functional teams to enhance lead generation, customer retention, sales performance, and operational efficiency while coordinating multiple projects and change-management initiatives.

Build and scale renewal operations for a high-volume down-market segment. Own renewal data, reporting, forecasting, pacing models, workflows, systems configuration, partner portal processes, and recurring operating cadences. Translate CRM data into executive insights, establish leading indicators, improve data quality, and coordinate with Revenue Operations, Customer Operations, IT, and cross-functional stakeholders to automate and optimize renewal processes.

Manages day-to-day catering, delivery, and event operations within an assigned market. Coordinates contractor Captains, oversees hub readiness, manages vendors, inventory, purchasing, and operational metrics, and ensures food and workplace safety compliance. Leads hiring, coaching, and performance management for direct employees while resolving real-time service issues and partnering with Sales and Food Partner Management to deliver reliable client experiences.

Manages Canada’s end-to-end fulfillment and supply chain operations across eCommerce, wholesale, logistics, inventory, transportation, customs, and third-party partners. Leads cross-functional teams, oversees order visibility and replenishment, develops capacity plans, ensures cross-border compliance, and optimizes inventory. Builds KPI dashboards, reporting systems, automated workflows, and AI-enabled tools to improve operational efficiency and support data-driven decisions.

Leads grants management system implementations and strategic projects across Medical Affairs funding programs. Manages cross-functional project plans, governance, process optimization, change management, stakeholder engagement, compliance, reporting, and operational improvements. Partners with Medical Affairs, Legal, Compliance, Finance, Procurement, IT, vendors, and leadership to deliver scalable grants operations, support system transitions, improve workflows, and ensure audit-ready documentation and successful adoption.

Manages sales operations for the Distribution sales team, including reporting, forecasting, analytics, customer initiatives, demand planning, inventory coordination, and cross-functional execution. Develops dashboards and processes, tracks performance, resolves issues, and aligns Sales, Finance, Supply Chain, Category Management, and Customer Service to deliver customer commitments and growth objectives.

Manage and scale the in-house legal department’s operations, including CLM and e-signature systems, workflow design, outside counsel and vendor relationships, budgets, reporting, corporate records, compliance filings, knowledge management, and AI-enabled process improvements. The role supports contract processes, legal technology implementations, stakeholder training, and efficient delivery across a global SaaS company.

Manage customer-facing technology implementation projects from requirements gathering through post-launch delivery. Own project plans, timelines, risks, dependencies, stakeholder communications, and cross-functional coordination with Product, Engineering, and Customer Operations. Lead discovery workshops, data migration and integration efforts, change requests, and process improvements while developing expertise in sales performance management, incentive compensation, data structures, and commission calculations.

Leads global 24x7 network operations across NOC, escalation, performance and capacity, and automation teams. Owns service reliability, incident and change management, operational readiness, risk and controls, vendor relationships, workforce planning, and executive communications. Drives automation, proactive capacity assurance, audit readiness, and continuous improvement while partnering with Engineering, Architecture, Security, and business stakeholders.

Oversee North American transactional procurement services, coordinate offshore delivery teams, manage stakeholder escalations, lead sourcing and supplier engagements, support contract negotiations, monitor procurement KPIs, ensure governance compliance, and drive process improvement and automation.

Leads store operations, customer service, eCommerce fulfillment, inventory movement, shipping and receiving, cash management, compliance, and annual inventory activities. Coaches and develops team members, manages scheduling and daily operating plans, delivers training, enforces policies, and supports performance management. Assumes full store responsibility when the Store Manager is absent. Requires retail experience, leadership, communication, organization, training, mentoring, and basic computer skills.

The Business Operations Manager advises divisional leadership through operational analysis, performance reporting, workforce and resource planning, budgeting, forecasting, and business intelligence. The role coordinates cross-functional initiatives, monitors risks and priorities, supports organizational effectiveness, and leads process redesign, business transformation, and continuous improvement efforts. It partners with Finance, People & Culture, Risk, IT, and other corporate teams to improve execution and support strategic objectives.

Oversee daily industrial, commercial, and institutional waste collection operations, including dispatch, routing, driver scheduling, budgets, KPIs, safety compliance, fleet coordination, customer relationships, and contract performance. Lead supervisors, dispatchers, administrative staff, and drivers through coaching, performance management, and discipline. Manage productivity reporting, WSIB claims, incidents, service failures, and municipal partnerships while ensuring reliable and compliant service delivery.

Leads quality assurance operations for pharmaceutical manufacturing and distribution, ensuring GMP, regulatory, and company quality compliance. Oversees batch release, investigations, audits, quality risks, continuous improvement, KPIs, inspections, manufacturing licenses, and product permissions. Manages and develops the quality assurance team through hiring, training, coaching, and performance evaluation while partnering with production and cross-functional stakeholders.

Manage product strategy and operations across designated product areas, coordinating operating cycles, dependencies, launch readiness, regulatory requirements, reviews, planning, funding, and outcome measurement. Build AI agents and automated workflows to improve reporting and efficiency, track savings and accuracy, and support portfolio planning. Partner with product, engineering, Finance, program operations, and external stakeholders while communicating risks and data-driven recommendations to senior leaders.

Leads Trade and Communications Surveillance governance, portfolio delivery, regulatory remediation, risk and issue management, reporting, regulatory responses, procedures, and program enhancements. Coordinates Compliance, Technology, Risk, and senior stakeholders across complex initiatives, presents updates to executives and regulators, and provides subject matter expertise, effective challenge, and strategic oversight within a regulated financial institution.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Own Marketo, Salesforce marketing operations, CaPDB account intelligence, data governance, funnel management, attribution, reporting, and campaign enablement. Lead data-quality programs, segmentation, lead scoring, routing, QA, system optimization, and cross-functional projects. Partner with Sales, Revenue Operations, Analytics, and Marketing while mentoring junior team members and supporting scalable processes.