Top Operations Manager Jobs in Toronto

Manage P&L and day-to-day operations across Ontario and Atlantic Canada, optimize supply-demand balance, monitor marketplace metrics, lead driver engagement and retention, drive process improvements, partner with Customer Support and Marketing, ensure regulatory and service standard compliance, and travel regionally to maintain local presence.

Lead GTM strategy and operations for Global Sales: design segmentation, territory and coverage models, build data-driven investment cases, analyze funnel performance, own WBR/MBR cadence and dashboards, run cross-functional projects from PRD to launch, and champion AI and automation to increase sales productivity.

Leads revenue operations analytics across Sales and Customer Success, owning forecasting, reporting, compensation, territory and capacity planning, GTM intelligence, data quality, and executive reporting. Manages four analysts, maintains metric definitions, supports Salesforce-based reporting, and informs planning and revenue decisions for senior leadership.

Leads creative operations across three brands by managing brief intake, prioritization, workflows, workback schedules, timelines, budgets, resource planning, and go-to-market execution. Oversees capacity and traffic management, improves operational systems and processes, coordinates cross-functional stakeholders, ensures campaign readiness, and resolves risks and dependencies. Supervises and develops Creative Operations team members while maintaining delivery quality and launch timelines.

Own People data, reporting, employee records, and global benefits administration at a scaling AI company. Build trusted headcount, attrition, and cost reporting; define metrics; improve data quality and governance; support Rippling implementation; automate self-service reporting; and establish audit-ready controls. The role partners with HRIS, Finance, and IT while supporting employee operations across multiple countries, entities, EORs, and contractors.

Lead multiple sales clusters for an AI advertising platform, develop sales strategies, coach and onboard sales teams, analyze performance via dashboards, manage client relationships, present business reviews, ensure compliance, and drive growth through strategic frameworks and advanced analytics.

Own HR operations including compliance, payroll, benefits, hiring logistics, onboarding, and office management. Build people programs (performance, onboarding, L&D), improve processes, and partner with leaders to scale the team.

Own the architecture, integrations, data model, governance, automation, and reporting infrastructure supporting Sales, Marketing, and Customer Success. Manage Salesforce and the broader revenue technology stack, build trusted pipeline, forecast, quota, and retention reporting, resolve systems debt, evaluate and roll out tools, prioritize requests, and lead cross-functional process initiatives. Provide training, documentation, and adoption support while partnering with operations, IT, Enablement, and business leadership.

Leads and coaches a software engineering team, supports career development, participates in hiring, removes delivery roadblocks, and shapes technical direction. The manager ensures reliable, high-performing systems while driving daily adoption of agentic AI tools and collaborating with Product and Business Technology stakeholders. The role requires a strong full-stack engineering background, architectural expertise, experience delivering quality software, and demonstrated success leading AI adoption.

As Assistant Galley Operations Manager, oversee training and maintenance for food and beverage operations aboard cruise ships, ensuring compliance with public health standards and managing budgets and staffing effectively.

The Operations Manager will lead teams in delivering exceptional guest experiences, focusing on operational leadership, team development, and business performance in a hospitality setting.

Manages a remote Sales Operations and Contracting team supporting client acquisition, onboarding, proposals, contracts, amendments, approvals, and order processing. Oversees shared queues, team performance, reporting, dashboards, and operational metrics while partnering with Sales, Customer Success, Onboarding, Finance, Legal, and Continuous Improvement. Leads process improvement, automation, change management, prioritization, escalation handling, and team development. Travel is required 20% annually.

The Strategic Operations Manager will manage revenue planning, sales process, and enablement while collaborating with various teams to optimize partner engagement and analytics.

Lead product operations by designing cross-functional processes, running end-to-end programs, owning executive reporting cadences, and building analytics for product and revenue health. Partner with Product, UX, Engineering, Sales Ops, and Marketing to improve tooling, data quality, and decision-making, and to institutionalize durable processes and documentation that scale the product organization.

Lead customer operations to improve service delivery and customer experience across phone, web, and app channels. Drive continuous improvement, manage KPIs and initiatives, coach direct reports, support change management, and partner with stakeholders to optimize processes and workforce performance.

Lead and manage a regional team of technicians, driving engagement, performance, safety and regulatory compliance. Oversee work orders, cost control, technician deployment, process development, and collaboration with Dispatch and CMMS teams. Provide technical support, coaching, and act in absence of the Regional Director. Support operational tools and work within union environments.

Leads hedge accounting, derivative valuation, settlements, reconciliations, financial reporting, disclosures, regulatory submissions, and internal controls. Manages fair-value reporting for derivatives and hedging instruments, performs hedge effectiveness testing under IAS 39 and IFRS 9, supports audits, and coordinates with Treasury, Capital Markets, custodians, and counterparties. The role also supports banking operations, procurement, accounts payable, process documentation, and financial operations improvements.

The Manager of Data Operations will lead a team to ensure the reliability and scalability of data platforms, enforce operational standards, and implement CI/CD practices. Responsibilities include monitoring data quality, incident management, and collaborating with various teams to enhance data operations.

Manage day-to-day customer relationships across a portfolio, translate client data and business logic into platform rules, implement updates, partner with Product and Engineering on feature priorities, and optimize sales performance management processes.

Own marketing systems, data, and processes to make the funnel measurable and scalable. Lead marketing tech stack governance (Marketo, Bizible, 6sense, Qualified), campaign operations, attribution, reporting, lead routing, and data hygiene. Partner with RevOps and enablement to align processes, train GTM teams, and support forecasting and planning.

Lead and coach multiple layers of customer service managers to ensure high-quality, timely support. Oversee staffing, performance management, escalation handling for sensitive cases, capacity planning, and process improvements. Drive people strategy, talent development, and cross-functional initiatives while using data analysis to monitor and raise service performance.

Lead global GL operations and intercompany accounting, own month‑end and quarter‑end close, manage intercompany billing, FX, eliminations and transfer pricing. Drive SOX‑compliant controls, ERP/NetSuite enhancements, M&A integrations and new entity setups. Partner with Tax, Treasury, Legal and Finance Data and mentor direct reports to scale financial infrastructure.

Own and scale end-to-end physical-data collection operations: scheduling, operator utilization, station uptime, throughput and quality. Recruit and develop operators and shift leads, standardize playbooks and SOPs across sites, partner with Quality and Annotation teams, stand up partner-site deployments, and build reporting that tracks collected hours, quality, and cost.

Lead end-to-end client onboarding for Treasury Client Sales, manage documentation and operational handoffs, own Salesforce CRM data quality, build reports and dashboards, drive automation and process improvements, coordinate client communications, and ensure controls, audit readiness, and timely delivery to support growth.

Leads revenue operations strategy, GTM systems, top-of-funnel experimentation, AI and automation deployment, data vendor relationships, forecasting, and pipeline optimization. Owns marketing and outbound automation, including API integrations, n8n workflows, scoring pipelines, reporting, monitoring, debugging, and enablement. Partners across Marketing, Sales, and Customer Success to scale revenue processes, validate growth hypotheses, and improve conversion systems.