Top Operations Manager Jobs in Toronto

Manage revenue operations across forecasting, pipeline visibility, GTM reporting, quota and capacity planning, CRM data standards, and operating cadences. Build dashboards and executive insights, improve sales and revenue processes, support compensation analysis, and optimize the GTM technology stack. Collaborate with Sales, Marketing, Customer Success, Finance, and Analytics to improve forecast accuracy, deal velocity, data quality, and scalable execution.

Manage security operations, incident response, detection engineering, vulnerability and patch oversight, SaaS and endpoint security, cybersecurity risk assessments, and AI security strategy. Lead and develop security engineers, serve as senior Incident Commander, tune CrowdStrike detections, build coverage across endpoint, SaaS, identity, cloud, and proxy signals, and communicate security risks to technical and executive stakeholders.

Lead country-level study operations from startup through close for one or more clinical trials. Oversee local study teams and CROs, manage startup, site activation, recruitment strategies, vendor oversight, risk and issue mitigation, and ensure timely delivery of study plans and quality event follow-up.

Own and optimize the marketing technology stack, lead lifecycle processes, campaign operations, attribution, reporting, data governance, and conversion optimization. Partner with Sales, Revenue Operations, demand generation, finance, and leadership to improve funnel performance, measure campaign ROI, maintain data quality, and scale marketing processes in a B2B SaaS startup environment.

Lead cross-functional, high-impact projects and embed with a core business function to improve processes, user journeys, and data reporting. Develop growth roadmaps, manage enterprise software implementations and integrations, coordinate stakeholders, and drive change from scoping through to delivery to scale business operations.

Leads Ocean Spray’s Canadian end-to-end operations, including co-manufacturing partners, demand forecasting, inventory management, customer supply chain relationships, innovation commercialization, logistics, and cost savings. Owns integrated business planning, service performance, risk mitigation, supply readiness, and cross-functional execution. Partners with sales, supply planning, procurement, transportation, finance, marketing, R&D, manufacturing, retailers, and legal teams to improve fill rates, optimize costs, resolve operational issues, and support business growth.

The Financial Data Operations Manager leads data operations teams, ensures SLA compliance, manages client relations, and oversees financial instrument data processing and governance.

Oversee boutique operations to maximize productivity and client experience: manage inventory (RFID, cycle counts, shipping/receiving), cash handling, after-sales/repairs, budgets, SOPs and systems, lead change initiatives, train and coach staff, maintain boutique image and vendor/contractor relationships.

Manage and lead a team of Facility Service Managers to achieve SLAs, ensure regulatory and safety compliance, develop and implement processes, handle vendor invoice escalations, support client onboarding and reporting, drive continuous improvement, and maintain client satisfaction through timely operational issue resolution.

Lead and manage global operational workflows and compliance programs (e.g., Global Fonts, Player Data Compliance). Serve as central liaison between studios and corporate teams, manage vendor proposals and contract tracking, maintain tracking systems, deprecate high-risk assets, optimize processes using modern tools, and provide project management support for software migrations, tool rollouts, and M&A integration.

Own hospital billing launches from contract signature through stabilized production, serving as the primary account contact. Build launch playbooks, workflows, billing rules, configurations, automations, SLAs, and handoff processes while coordinating Product, Engineering, Operations, Sales, Account Management, implementation, and payer enrollment teams. Manage customer leadership relationships, drive post-launch collections stability, and help define the future Launch and Account Management functions for Hospital Billing.

Leads creative operations by optimizing workflows, capacity planning, resource allocation, campaign ramp-up and ramp-down, intake processes, and delivery timelines. Partners with creative leadership, marketing, merchandising, channel partners, and project management teams to prioritize work, clarify responsibilities, scale campaign execution, and maintain creative quality. The role also supports process design and operational efficiency across in-house creative and production teams.

Own the evolution of HubSpot and the broader go-to-market technology ecosystem. The role designs scalable system architecture, redesigns revenue processes, translates business requirements into workflows, establishes governance, advises cross-functional leaders, evaluates AI-enabled tools, and supports adoption of process improvements. It requires 4–6 years of revenue or sales operations experience, hands-on CRM expertise, strong analytical and stakeholder management skills, and practical AI experience.

Leads operational excellence across Canadian retail, office, and industrial real estate portfolios. Develops operational strategies, standards, maintenance programs, technology platform roadmaps, compliance processes, vendor programs, analytics, risk assessments, and enterprise initiatives. Provides budget guidance, supports certifications, advises senior leaders, and drives cross-functional adoption, continuous improvement, customer satisfaction, and measurable business performance.

Supports Canadian oncology field sales and marketing teams by executing field sizing, targeting, segmentation, incentive compensation analyses, promotional material coordination, MLR reviews, communications, roster management, HCP contracting, events, and onboarding/offboarding. Partners with Analytics, Marketing Operations, IT, HR, Training, and Events to deliver compliant commercial operations programs efficiently and on time.

Manage day-to-day digital asset treasury, custody, liquidity, reconciliations, and operational controls across custodians and trading venues. Oversee wallet administration, deposit sweeps, reconciliations, staking operations, compliance escalations, vendor relationships, and treasury reporting. Partner with Compliance, Risk, Finance, Technology, and Trading to maintain segregation of duties, maker-checker controls, and audit-ready documentation while supporting regulatory exams and continuous process improvements.

Lead GTM strategy and revenue operations for global Sales: design segmentation, territory and coverage models, analyze funnel and productivity, run WBR/MBR cadence, lead cross-functional programs, translate goals into technical requirements, and champion AI/automation to improve sales productivity and execution.

Work with founders to solve cross-functional problems (ops, GTM, partnerships). Build and optimize scalable processes, set and track operational KPIs, lead end-to-end projects, and analyze data to provide insights that improve product and customer experience.

Owns HubSpot administration, data architecture, campaign execution, attribution, dashboards, compliance, and marketing measurement. The role builds and monitors daily campaigns, governs the HubSpot-Salesforce integration, manages lead routing and lifecycle workflows, supports cold-email infrastructure, and instruments a conversational AI pilot. It also develops attribution recommendations, maintains consent and data-rights workflows, ensures deliverability and data hygiene, and communicates measurement methodology to marketing, sales, and executive stakeholders.

Lead end-to-end customer operations to meet SLAs and client expectations. Own client delivery, operational excellence, workforce planning, budgeting, performance metrics, escalations, and continuous improvement. Coach and develop managers, leaders, and agents, manage headcount and financial outcomes, and partner with stakeholders to drive engagement, retention, and service quality.

Lead a team that defines and executes operations enablement strategy, delivering cross-functional programs to scale servicing operations. Own roadmaps, stakeholder governance, risk management, change management, training, knowledge management, and measurable outcomes in a regulated fintech environment.

Manage daily operations of a Canadian Workers' Compensation claims team, ensuring compliant, timely adjudication and cost containment. Oversee KPIs, inventory, escalations, stakeholder relationships, hiring, coaching, training, and process improvements using data analytics and automation to drive efficiency and reduce claim costs.

Own the sales technology stack, including HubSpot governance, adoption, roadmap, and AI-powered workflows. Partner with Sales and RevOps leadership on territories, quotas, capacity, coverage, reporting, forecasting, pipeline health, and revenue strategy. Lead change management, field enablement, process documentation, cross-functional coordination, and sales operations service delivery while maintaining data integrity and driving measurable revenue outcomes.

Manage resource allocation and freelance/vendor use across creative, digital, and scientific production teams. Monitor utilization, maintain skills matrix, support agency management systems, lead resourcing meetings, produce reporting, manage vendor contracts, and drive process improvements to keep projects on schedule.

Lead day-to-day operations for a Class A office tower, managing a multidisciplinary technical team, preventive maintenance, building automation, energy and sustainability programs, capital projects, budgets, compliance, life safety, tenant relations, and reporting to ensure operational excellence and decarbonization goals.