Top Business Analyst Jobs in Toronto

Leads technology business analysis for Credit Initiation and Onboarding applications across geographies. Partners with business and technology stakeholders to develop solutions, manage workstreams, shape product roadmaps, establish governance and automation initiatives, assess risks, and guide resources. The role also provides strategic counsel, influences stakeholders, validates complex information, and supervises onsite and offshore staff.

Owns the implementation and adoption of Aviso and the Zaigo Labs Control Desk, translating business processes into requirements, workflows, integrations, and acceptance criteria. Manages external development partners, coordinates testing and handoff, maps NetSuite data, supports training and change management, and reports adoption outcomes. Also leads AI and automation intake, facilitates the Claude User Group, maintains prompt and context libraries, and guides governed AI connectors and workflows across the organization.

Supports digital transformation by optimizing HR processes, data, and Workday technology. Gathers requirements, analyzes and improves HR processes, develops reports and dashboards, manages data migration and validation, supports compliance, and provides functional expertise in Workday Compensation, Benefits, and Absence Management. The role also contributes to change management, stakeholder engagement, risk mitigation, and continuous improvement initiatives.

Leads technology initiatives for XVA platforms, bridging business stakeholders and technology teams. Analyzes business needs, shapes product roadmaps, supports regulatory compliance, oversees project delivery, manages resources and budgets, resolves complex issues, communicates with end users, and directs staff. The role also contributes to strategy, policy, standards, risk management, and personnel decisions while ensuring adherence to applicable laws and controls.

Serves as a bridge among users, clients, business stakeholders, and engineering teams. Gathers and documents requirements, creates use cases and acceptance criteria, supports Agile delivery and UAT, troubleshoots complex product and data issues, manages escalated support tickets, and analyzes user feedback and support trends to influence product enhancements and roadmap priorities.

The Business Analyst manages stakeholders, develops reporting frameworks and SQL-based dashboards, analyzes sales trends, correlations, quartiles, and root causes, and delivers actionable insights, forecasts, and performance updates. The role requires maintaining data management processes, establishing data capture mechanisms, and supporting data-driven sales decisions across business units.

Supports ONE ID operational activities, including client support, onboarding, incidents, escalations, and IAM processes. Coordinates communication and adoption initiatives, validates client health, tests new features, documents processes, and contributes to process improvements. The role requires strong analytical, organizational, communication, customer service, data integrity, and business process execution skills within IT or digital health environments.

Leads business analysis for insurance and insurtech transformation programs. Partners with clients and technical teams to gather requirements, create functional specifications, model current and future processes, conduct gap analyses, develop test plans, and recommend improvements. Manages business process documentation and leads Business Analysts, while advising stakeholders on adoption, readiness, change strategy, execution, and benefits management.

Leads business analysis for I&IT initiatives by gathering and documenting requirements, modeling business processes and data, developing business cases and cost-benefit analyses, assessing feasibility, and engaging stakeholders. Establishes business analysis policies, standards, performance measures, and traceability matrices. Applies structured, object-oriented, and agile methodologies while aligning solutions with enterprise architecture, project management, and systems development standards.

Gather and document business requirements, translate them into user stories and acceptance criteria, map and optimize processes, and support CRM automation and customization in Creatio. Collaborate with clients and technical teams throughout agile delivery, validate solutions, analyze customer data, support adoption and training, resolve delivery issues, manage change control, and identify future consulting opportunities.

Analyze and document capital markets reference data requirements for a platform replacement. Lead stakeholder workshops, define security, pricing, entity, issuer, portfolio, and fund mastering rules, review vendor mappings, assess downstream impacts, and create specifications, process flows, data dictionaries, user stories, and acceptance criteria. Use SQL and Excel for profiling, reconciliation, mapping validation, and root-cause analysis. Partner with QA on testing, support UAT, manage requirements, and communicate dependencies and risks.

Support insurance technology consulting projects by gathering requirements, analyzing business processes and integrations, translating needs into functional specifications, user stories, acceptance criteria, and process flows, and collaborating with business and technology teams through design, testing, and implementation. The role requires insurance process knowledge, client engagement, analytical skills, and the ability to manage deliverables across changing priorities and multiple projects.

Support ERP modules and business processes across finance, procurement, project accounting, manufacturing, inventory, and billing. Gather requirements, configure solutions, map and validate data, test integrations, develop reports, support implementations and upgrades, train users, document processes, troubleshoot systems, and identify continuous improvement opportunities. Collaborate with business stakeholders, IT teams, consultants, and solution architects throughout ERP delivery and post-go-live support.

Supports investment operations technology by gathering CRIMS requirements, designing workflows and configurations, documenting business processes, coordinating integrations and vendors, and conducting testing. Provides production support, issue triage, root-cause analysis, and release validation for trading, portfolio management, and compliance processes. Partners with traders, portfolio managers, compliance teams, technical teams, and global stakeholders.

The Senior Financial Business Analyst supports budgeting, forecasting, month-end reporting, financial planning, variance analysis, clinical volume modeling, and business case development. The role partners with clinical managers and senior leadership to evaluate program financials, identify risks and opportunities, prepare financial presentations, and support funding, costing, reconciliation, and audit activities. It also provides strategic financial and statistical analysis for healthcare decision-making.

Supports insurance business and technology transformation projects by advising clients, managing workstreams, gathering requirements, developing user stories and EPICs, creating business cases, and presenting strategic recommendations. Builds relationships with senior stakeholders, facilitates executive sessions, mentors colleagues, contributes to proposals and RFPs, and translates complex insurance requirements into actionable processes and technology roadmaps.

Supports PC Insurance Product, Marketing, and Digital teams through competitive intelligence, market research, governance tracking, invoice coordination, dashboard reporting, strategic project analysis, CRM campaign quality assurance, enterprise asset development, paid media support, and SEO-related digital optimization. The role involves data interpretation, recurring reporting, meeting and action management, and cross-functional coordination while developing business, marketing, and digital execution skills.

Business Analyst supporting the Salesforce CRM Product team by gathering and analyzing requirements, facilitating stakeholder workshops, evaluating business processes and user feedback, and recommending scalable CRM enhancements. The role translates business needs into solutions, supports prioritization and delivery, identifies risks and dependencies, and drives continuous improvement across business and technology teams.

Supports consulting engagements through market and operational research, quantitative and qualitative analysis, strategic recommendations, business cases, operating models, process improvements, transformation plans, and AI use-case evaluation. The role contributes to client workshops, presentations, project tracking, AI-enabled workflows, and capability building while developing consulting expertise across strategy, transformation, and emerging technologies.

Analyzes call center data, identifies trends and process gaps, develops performance reports and dashboards, and recommends improvements to operational efficiency and customer satisfaction. Collaborates with managers, agents, IT, and other stakeholders to define requirements, support system enhancements, test changes, and lead small to medium-sized projects through implementation.

Supports client delivery for AI-powered insurance solutions by facilitating discovery workshops, translating business needs into requirements and user stories, designing workflows, analyzing product performance, and leading testing and UAT. The role collaborates with engineering and product teams, identifies integrations and risks, validates AI outputs, and drives continuous improvement through analytical reporting and AI-assisted process optimization.

Leads business analysis for healthcare interoperability and digital health initiatives. Elicits and documents requirements, analyzes healthcare data mappings and workflows, facilitates stakeholder workshops, and supports integration, system, and UAT testing. Coordinates issue resolution, implementation, deployment, go-live, change management, and technology evaluation while monitoring risks and dependencies across complex multi-stakeholder projects.

Administer and enhance Salesforce through declarative configuration, ticket triage, deployments, testing, documentation, and user support. Lead business-analysis intake, discovery, requirements gathering, estimation, backlog refinement, and process documentation across Salesforce and connected tools. Translate stakeholder needs into scalable solutions, assess data and integration impacts, and improve workflows involving Airtable, Slack, AI-powered tools, and other systems.

Collaborate on a cross-functional team to research business challenges, design and prototype innovative solutions, build business cases, manage project activities, and present a functional product to RBC stakeholders. The role involves stakeholder engagement, design thinking, user research, teamwork, problem-solving, executive presentations, and exposure to agile development and emerging technologies.

Develops and supports end-to-end business intelligence solutions, including SQL queries, semantic models, data transformations, Power BI dashboards, reporting packages, scorecards, and ad hoc analyses. Partners with business stakeholders to deliver actionable insights, validate data quality, automate reporting, and improve visualization standards. Serves as a BI subject matter expert, advises on reporting techniques, supports governance and risk requirements, and may present findings to senior management.