Business Analyst

Company: CGL
Department: Digital
Employment Type: Temporary Full-Time (12 months)
Work Model: Hybrid
Language: This role operates in English.
Additional Information: This/these role(s) is/are currently vacant

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy.  That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose.  The best part is that you will work with people that care passionately about you, our clients and our communities. 

Disruptive technology, emerging trends, and new ways of doing business are redefining the future of insurance, with digital at the heart of it. Our Digital team is made up of experts who put our customers at the centre of what we do, creating engaging experiences that drive business outcomes. We are creative and inventive agile enthusiasts who value transparency and collaboration as we deliver scalable, robust and innovative digital solutions. Join us as we transform our digital platforms and build a visionary experience of seamless and compelling journeys for our clients, advisors and operational teams across Canada. 

The Business Analyst will contribute to the development of stories (requirements), workflows and procedures, business analysis, acceptance testing, and the implementation of new or enhanced applications in alignment with the program. You will work closely with various stakeholders to ensure that all requirements align with digital standards, enable agile team development, and deliver high quality results.

• Consulting with stakeholders to understand, gather, and document clear and concise business and technology requirements, processes, issues, and risks.
• Investigating and recommending solutions using sound business judgement while consulting with all affected areas and apply solutions where appropriate.
• Supporting technical design, development, and testing activities by offering subject matter expertise to respond to inquiries, participating in reviews and providing context regarding business needs and requirements.
• Develop business process/workflow models and uses data models to contribute to the development of reporting metrics.
• Identify and recommend improvements to existing procedures, forms and workflows.

• You have a post-secondary degree in Business, Computer Science or other related fields.
• Minimum three years of related business experience (preferably in a business management/effectiveness capacity, requirement gathering and facilitation/presentation experience).
• Minimum two years’ experience in a Business Analyst role (preferably working in an agile environment).
• Strong Business/systems knowledge and comprehension of applications, procedures, and workflows.

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support our peers.

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

• Training and development opportunities to grow your career.
• Flexible work options to support personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community.

Expected salary range $60,574 - $100,956  ​ 

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.​​ 

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.