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Collabera

Business Analyst

Reposted 8 Days Ago
In-Office
Toronto, ON, CAN
Mid level
In-Office
Toronto, ON, CAN
Mid level
The Business Analyst will gather requirements, develop project plans, collaborate with stakeholders, and provide solutions for business process improvements using SAAS technology and email flow systems.
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Company Description

Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.

Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.

The Collabera Way represents our fundamentals beliefs and is founded on the following building blocks:

Company Snapshot

  • Over 12,000 professionals in over 40 locations across 3 continents
  • Top 10 U.S. IT Staffing Firm
  • Largest minority-owned U.S. IT Staffing Firm
  • Top supplier to Fortune 500 companies
  • Staffing Industry Analysts’ "Best Staffing Firms to Work For" recognition 4 years in a row

Job Description

We are looking for a Business Analyst to fulfil the following responsibilities. Please make sure you have experience more with points highlighted: 

• Good knowledge and experience with SAAS technology. 

• Gathering requirements from product department / software engineering / operations. 

• Using requirements gathered to create recommendations and plans for organizing inter-departmental project with discrete steps. 

Use online methods to research technologies, products, and markets, and synthesize and prepare easily consumable reports.

Should have experience with email flow technologies/email encryption or statements/authentication/network security/email projects. 

• All aspects of the business analyst process from end to end (e.g. user requirements, implementation strategy, user training, etc.)

• Work with stakeholders to clarify and define software feature requirements 

• Develop effective and efficient solutions by researching/analyzing issues, defining opportunities for business process improvements and making recommendations within assigned area of responsibility

• Develop and manage comprehensive project plans

• Act as a resource in the exchange of technical information with project teams, the business and outside vendors

• Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution

• Act as a resource in business analysis and design to colleagues, business partners and clients and encourage business analysis awareness

Mandatory Skills / Experience 

• Good understanding of technology, specifically email flow and SaaS technologies

• Demonstrated project management skills

• Requirements gathering / strong research skills and able to distill information down into a consumable form

• Ability to perform analyses and synthesize information and make recommendations

• Ability to collaborate between and with technical and non-technical departments

• Minimum three years of work experience as a Business Analyst 

• Strong interpersonal skills

• Possess good critical thinking skills and initiative to investigate and resolve issues with minimal supervision

• Excellent written and verbal communication skills

• Excellent analytical and problem solving skills

• Strong expertise in Excel and PowerPoint

Qualifications

• Good knowledge and experience with SAAS technology. 

• Use online methods to research technologies, products, and markets, and synthesize and prepare easily consumable reports.

• Should have experience with email flow technologies/email encryption or statements/authentication/network security/email projects. 

Additional Information

To know more about this position, please contact:

Naveen Kori
416-628-3590

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