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Riverside.fm

Revenue Operations Manager

Posted 2 Days Ago
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Hybrid
Toronto, ON, CAN
Mid level
Hybrid
Toronto, ON, CAN
Mid level
Manage and optimize revenue operations across Marketing, Sales, and Customer Success. Maintain HubSpot CRM, improve workflows and data hygiene, analyze business trends, manage system integrations, and implement scalable process improvements. Partner with leadership and cross-functional teams to enhance lead generation, customer retention, sales performance, and operational efficiency while coordinating multiple projects and change-management initiatives.
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Description

For many of us there’s that one podcast we never miss, and video content is part of our daily routine, whether it’s professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here at Riverside, we know it well. That’s exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease.


Riverside’s technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.


The RevOps team at Riverside drives process efficiency by optimizing workflows, managing HubSpot CRM, and ensuring seamless collaboration across Marketing, Sales, and Customer Success. With a data-driven approach, they enhance efficiency, improve business processes, and support revenue growth. By maintaining system integrations and refining strategies, the team plays a crucial role in scaling operations and driving long-term success


On your day-to-day:

You will play a key role in optimizing business processes and driving efficiency. You’ll partner with leadership and act as their business partner to meet team goals.

Combining strategic thinking with a data-driven approach, you will identify opportunities, design scalable solutions, and implement them through CRM, technology, and change management. You will manage and maintain HubSpot CRM, optimize workflows, and collaborate with cross-functional teams to enhance lead generation, customer retention, and sales. Ensuring data hygiene and analyzing trends, you will continuously refine processes and maintain seamless integrations across marketing, sales, and support systems.

Requirements

What Will Make You Stand Out?

  • 3+ years of experience in sales operations roles in a saas company.
  • Strong analytical skills with hands-on experience in data analysis.
  • Proven track record of improving business operations and optimizing processes.
  • Excellent project management skills, with the ability to prioritize and handle multiple projects simultaneously.
  • Strong communication and interpersonal skills
  • Experience in hands-on managing a CRM system- HubSpot is a big advantage.

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