Operations Manager - (Hybrid - Toronto)

About the team:

Capco’s Operations Team plays a pivotal role in shaping the financial health of the firm through strategy, innovation, and influence. Operations is at the heart of Capco’s success, responsible for analyzing and advising on financial performance, ensuring compliance with global financial regulations, and delivering insights that drive decision-making at the highest levels. The team collaborates directly with senior leadership and stakeholders throughout the contract lifecycle, turning challenges into opportunities while mitigating risks and maximizing both revenue and profitability. Our goal is to be trusted financial advisors to the firm.

We work in a fast-paced environment where we challenge and support one another. Within our team, individuality is celebrated, and big ideas are encouraged. Whether you're streamlining processes, solving complex problems, or influencing strategic decisions, the work you do on the Operations Team has a tangible impact on Capco’s success.

About the Job:

Capco is looking for an Operations Manager who will directly report to the Americas Chief Operating Officer. The Operations Manager will be responsible for overseeing the day-to-day operations of the business, optimizing supply and demand, driving process improvements and change management, and providing financial advisory to senior leaders. The Operations Lead will be at the forefront of driving our Canadian business forward through operational excellence and rigor in financial controls.

What You’ll Get to Do:

• Act as a strategic financial advisor to the Leadership Team, providing insights and recommendations to support informed decision-making.
• Enhance the financial health of the region by analyzing results, monitoring variances, and presenting actionable solutions to the Leadership Team.
• Coordinate and support the financial planning processes, including the preparation, review, and presentation of monthly forecasts, annual budgets, and long-term financial plans to various stakeholders.
• Execute on regional growth strategies by collaborating with internal teams to prioritize initiatives and drive business outcomes based on critical business needs
• Advise Partners on financial terms and client contract structures, including deal structuring and rate-card strategies to mitigate risks and optimize profitability.
• Prepare and review project costing and pricing models, leveraging advanced Excel modeling skills and Capco tools to deliver accurate and strategic financial insights.
• Lead training initiatives to equip the business with tools and knowledge to enhance operational excellence.
• Guide and foster a high-performing team culture through effective mentorship and skill development, ensuring team success and engagement.

What You’ll Bring with You:

• 5+ years experience in the financial services or consulting industry

• Experience in developing complex financial modelling to support new business

• General understanding of basic accounting principles

• Strong organization skills with keen attention to details

• Outstanding communication and influence skills

• Excellent interpersonal skills and a demonstrated ability to build effective working relationships with all levels and be a team player

• Ability to have a presence to work along-side and train client teams

• Ability to cultivate a high performing team, foster collaboration, and motivate others to perform at their best

• Working knowledge of Peoplesoft and/or Anaplan is a plus

• Advanced level knowledge of Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)

• Business, Economics, Accounting, or Finance education or background

Why Capco? 

A career at Capco is a chance to help reshape the competitive landscape in financial services.  We launch new banks, transform existing ones, and help our clients navigate complex change.  As consultants, we work on the front-end business design all the way through to technology implementation.

We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering.

Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset and have minimal bureaucracy. We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business.  We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW.

We offer highly competitive benefits, including medical, dental and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees. 

Ready to take the Next Step 

If this sounds like you, we would love to hear from you.  This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.