Top Analyst Jobs in Toronto

Provides first-line technical support for public sector SaaS customers by troubleshooting software issues, responding through phone, video, email, and chat, documenting cases in Zendesk, and escalating issues when needed. The role develops product expertise, contributes to support documentation, meets customer satisfaction and SLA targets, and supports after-hours incidents, holidays, and outages. It is a hybrid position in Oakville with a 12–8 p.m. EST shift.

Provides technical leadership and consultation for business application development, primarily supporting rates and cross-asset risk management platforms. Gathers and documents complex requirements, leads solution design discussions, prepares solution documentation, and supports project implementation. The role advises stakeholders, mentors technology and project teams, resolves ambiguous organization-wide challenges, and uses data analysis, gap analysis, and strong communication to deliver client-focused solutions.

Provides technical leadership for hospital information system readiness and ICT infrastructure teams. Assesses infrastructure, devices, networking, telecommunications, identity management, printing, and server environments; develops inventories, identifies readiness gaps, supports TCO and cost modeling, coordinates vendors and consultants, and defines future-state requirements for a potential shared Epic HIS. Also supports service desk governance, incident escalation, root-cause resolution, endpoint administration, and continuous improvement.

Prototype, develop, deploy, and monitor AI applications for media production systems. Fine-tune and evaluate LLMs, integrate intelligent agents with services and APIs, connect AI capabilities to digital and legacy platforms, and support testing, security, and code quality. Collaborate with product, architecture, and data science teams while using AI-assisted coding tools to accelerate development.

Manages operational, security, and compliance risks; evaluates controls, oversees risk acceptance and exception processes, maintains risk registers, and drives remediation. Builds automated Python, API, and AI-agent workflows to improve risk operations and reporting. Develops risk methodologies, metrics, playbooks, and executive insights while advising stakeholders on security controls, regulatory frameworks, and risk governance.

Manage and enhance the enterprise phishing simulation and security awareness program. Analyze user behavior and program metrics, develop campaigns, validate data, coordinate remediation training, investigate high-risk activity, and create executive dashboards and risk reports. Gather business requirements, improve processes through automation, maintain controls and audit evidence, and collaborate with Risk, Compliance, HR, Technology, and business stakeholders to strengthen cybersecurity culture and reduce organizational risk.

Senior Business Systems Analyst responsible for gathering and documenting requirements, analyzing marketing systems and data, and defining enhancements that improve automation, scalability, usability, and customer personalization. The role partners with Marketing, Technology, and quality engineering teams, supports Agile delivery and test coverage, and mentors colleagues in business systems analysis. Key platforms include Salesforce Data Cloud, Marketing Cloud, Personalization, and related CRM or marketing technologies. The position requires approximately 80% in-office attendance in downtown Toronto.

Leads global corporate, indirect, and transfer-pricing tax compliance across Canada, the United States, and Europe. Owns consolidated tax provisions under ASC 740, tax reporting, disclosures, deferred tax strategies, research, and legislative analysis. Provides technical tax guidance, trains business teams, collaborates cross-functionally, and manages strategic tax initiatives. The role requires autonomy in a high-growth SaaS environment and proficiency with NetSuite, CCH iFirm, and Avalara.

Maintains vendor master data across ERP systems, supporting supplier onboarding, data creation, maintenance, deactivation, issue resolution, synchronization, audits, and compliance. Produces KPI reports, dashboards, and analyses; identifies root causes and process improvements; maintains governance standards and documentation; supports data-loading tools; facilitates meetings; delivers training; and collaborates with suppliers, hospitals, and internal teams.

Supports the AI Compliance program by triaging AI risk assessments, administering cases, maintaining audit-ready inventories and control evidence, monitoring remediation, and managing DLP alerts and exceptions. Prepares reporting, supports NIST AI RMF deliverables, develops training and procedures, and coordinates with Legal, Cybersecurity, Data Governance, and Business Technology teams. Escalates complex matters and increasingly handles medium-complexity reviews independently.

Analyzes private equity investment opportunities, builds financial models, supports due diligence and transaction execution, evaluates risks and value drivers, prepares investment recommendations, reviews portfolio company performance, supports strategic initiatives, and contributes to annual valuations. The role works with senior investors, external advisors, consultants, and portfolio company management across infrastructure and natural resources investments.

Delivers P&L reporting, performance analysis, executive and board materials, forecasting, and decision support for insurance businesses. Partners with actuarial, underwriting, claims, and business teams to analyze results, support month-end close, and improve financial reporting processes. The role also supports planning for a national broker platform and uses AI-enabled tools to enhance reporting efficiency and insight.

Designs, develops, tests, implements, and supports complex Workday reporting solutions across HCM and related functional areas. Builds Advanced, Matrix, and Composite reports, complex calculated fields, and scalable data solutions. Partners with business and technology stakeholders, troubleshoots data and security issues, validates reporting accuracy, supports enhancements and governance, and provides Workday reporting expertise and technical guidance.

Supports data governance through master and transactional data maintenance, cleansing, validation, standards management, and issue resolution across ERP systems. The role gathers business requirements, coordinates data steward committees, monitors compliance, facilitates training, produces KPIs, reports, and dashboards, and recommends process improvements. It also serves as a subject matter expert and liaison for technical and non-technical stakeholders.

Performs Canadian indirect tax compliance for Sun Life and its subsidiaries, including GST/HST, QST, PST, withholding, and premium tax returns, payments, accruals, reconciliations, and journal entries. Investigates variances, resolves tax coding issues, supports audits, researches routine tax matters, and monitors regulatory changes. The role also improves and automates recurring processes using SAP, Excel, and other tools while maintaining documentation, controls, and stakeholder communications.

The QA Analyst develops test strategies, plans, scenarios, and cases; executes system, integration, regression, and UAT testing; manages defects; validates data and document outputs; and communicates quality risks and testing status. The role collaborates with business, development, project management, operations, and client teams across platform, automation, billing, interface, and communication initiatives. It also contributes to QA process improvement and supports project planning and release readiness.

Manages assigned accounts receivable balances, reconciles customer accounts, researches payment histories, contacts customers about collections, resolves invoice and credit discrepancies, and escalates payment risks. The role collaborates with Sales, Credit, and Customer Service teams, maintains compliance documentation, and supports timely account resolution in a hybrid environment. It requires 1–3 years of relevant experience, Microsoft Office proficiency, and knowledge of receivables reconciliation and credit procedures.

Monitor and validate security events in a 24x7 SOC, manage incidents using SIEM and ITSM tools, coordinate escalations and remediation, support Sentinel updates, document alert-handling processes, and provide security guidance. The role works across on-premises and cloud environments, including Azure, AWS, and Google Cloud, while fulfilling reporting requests and participating in an on-call rotation.

Execute independent, four-eyes verification and control over structured FX option trades across global entities. Validate complex option structures (TARFs, barrier and path-dependent options), reconcile trades and valuations, investigate exceptions, enforce capture standards, support process improvements and system enhancements, and collaborate with Trading, Treasury, Risk, Finance and regional teams to resolve breaks and strengthen operational controls.

Provide technical and business support for Citi applications, troubleshoot and resolve production incidents, participate in releases and disaster recovery testing, maintain runbooks and documentation, perform RCAs and change control, liaise with stakeholders and technology partners, and support stability and efficiency initiatives.

Underwrite annual reviews for CMHC-insured commercial mortgage loans, ensuring compliance with lending policies and controls. Prepare review submissions for management approval, communicate with internal teams and external origination partners, manage deal pipelines, meet processing deadlines, and perform related credit and administrative duties.

Analyzes business processes and needs, leads discovery and requirements sessions, recommends system improvements, and creates process flows, user stories, mockups, and documentation. Develops test plans and scripts, performs functional, regression, and integration testing, validates end-to-end solutions, tracks defects, coordinates stakeholder feedback, and improves quality practices. The role combines business analysis with hands-on QA responsibilities while supporting multiple technology initiatives.

Leads finance process improvement and automation initiatives from discovery through implementation and support. Builds solutions using Alteryx, Power BI, Power Automate, SQL, AI-enabled tools, and related platforms. Develops dashboards, KPIs, exception reporting, and actionable insights while improving efficiency, controls, and data quality. Partners with finance and cross-functional stakeholders, documents requirements and procedures, coordinates delivery, measures outcomes, and supports change adoption.

Analyzes Commercial Insurance operating results, budgets, forecasts, KPIs, risks, and performance trends. Provides strategic recommendations, supports business planning and operational initiatives, and delivers weekly, monthly, and quarterly insights. Prepares executive-level performance reporting for senior leadership, the Board, investors, regulators, and auditors while supporting data-driven decision-making and continuous improvement.

Builds Power BI dashboards, workflow automations, data models, and AI-enabled solutions using tools such as Snowflake, Power Automate, Copilot, and Glean. Leads AI adoption through training, communications, coaching, responsible-use practices, and change management. Translates business needs into technical solutions, leads transformation workstreams, evaluates AI use cases, monitors business value, and coordinates cross-functional stakeholders and project delivery.