Top Account Manager Jobs in Toronto

Manages global client servicing strategy for a major travel-management account. Leads client negotiations, influences decision-makers, identifies portfolio risks, coordinates mitigation with service leaders, and drives premium revenue and program optimization. Applies data-driven analysis, consultative expertise, financial understanding, negotiation, and problem-solving skills to improve customer satisfaction, control operating expenses, and achieve performance targets across East Coast U.S. and European time zones.

Own technical relationships and service delivery for enterprise SaaS customers. Lead service reviews, SLA management, incident escalations, troubleshooting, risk assessment, root-cause reviews, and proactive improvement plans. Coordinate Customer Support, Engineering, Product, Operations, customers, and suppliers while reviewing technical evidence and maintaining customer outcomes. Use AI and Intercom workflows to improve support operations, documentation, triage, and communication. Participate in a weekend on-call rota.

Owner of a portfolio of large regulated Partner accounts, responsible for revenue expansion, account strategy, and technical growth interventions. Combine account leadership, hands-on engineering (SQL, Python/Node, JS/TS, Vue/React), experimentation (A/B testing), and cross-functional collaboration to diagnose performance, build and ship fixes, and codify repeatable growth playbooks.

Manage client relationships and performance marketing accounts while coordinating media and creative execution. Responsibilities include analyzing campaign data, guiding strategy, translating metrics into recommendations, managing budgets and forecasts, monitoring campaign pacing, tracking deliverables, communicating trends, and using generative AI to improve workflows. The role also supports cross-functional teams, drives client results, and may contribute to account growth.

Sell cloud-based legal practice management software, achieve revenue quotas, manage assigned territories, develop sales strategies, prospect for new business, conduct webinars and presentations, negotiate deals, maintain Salesforce pipeline data, forecast accurately, and collaborate with BDRs and internal teams. The role requires consultative selling, strong communication, commercial acumen, time management, product knowledge, and a results-oriented approach.

Manage strategic B2B SaaS customers as their primary point of contact, maximizing ROI and supporting fraud, compliance, payments, and risk objectives. Translate technical problems into actionable solutions, advise on fraud and compliance best practices, monitor customer KPIs, and coordinate internally with analytics, data science, integrations, and product teams. Lead strategic analysis, manage stakeholder needs, identify fraud typologies, communicate insights, and support long-term customer expansion.

Manage and grow an assigned customer portfolio by increasing revenue, retention, and lifetime value. Identify upsell and cross-sell opportunities, meet sales targets, onboard customers, monitor account performance, and maintain accurate Salesforce records. Build stakeholder relationships, provide business solutions, collaborate with internal teams to ensure timely delivery, present growth strategies, and conduct client visits when required.

Manage and grow customer accounts across Canada, serve as the primary customer contact, identify expansion opportunities, execute sales strategies, meet targets, and acquire new customers. Collaborate with sales, purchasing, operations, quality, and logistics teams to fulfill orders and provide tailored solutions. Conduct customer outreach through calls, emails, and virtual meetings, provide market feedback, and travel occasionally for customer and office engagements.

Manage a portfolio of B2B SaaS clients, serving as the primary contact for questions, adoption, renewals, and account growth. Monitor account health, identify risks, lead check-ins and business reviews, support upsells, and coordinate with Sales, Product, Onboarding, and Support. Track client activity in HubSpot, gather feedback, and help customers realize value from FabStation. The role requires fluent English and French, with occasional travel to conferences, trade shows, and client locations.

Own expansion revenue across existing Prophix accounts by identifying opportunities for new modules, additional users, cloud migrations, and deeper executive engagement. Manage full B2B sales cycles, maintain pipeline coverage and forecast accuracy, build relationships with CFOs and finance leaders, conduct executive business reviews, and collaborate with Customer Success, Professional Services, Marketing, Legal, and Cloud teams to close expansion deals.

Drive profitable growth across strategic enterprise accounts by executing account plans, generating pipeline, leading discovery, developing value-based proposals, managing stakeholder relationships, collaborating with technology partners, maintaining CRM accuracy, forecasting opportunities, and coordinating internal resources through closure.

Own and grow a portfolio of high-value SaaS accounts by developing account plans, driving renewals, upsells, cross-sells, and net revenue retention. Build strategic relationships with enterprise and mid-market stakeholders, conduct business reviews, monitor account health, negotiate renewals, maintain forecasts in HubSpot, and collaborate with Sales, Customer Success, and Product to improve customer outcomes.

Manage a portfolio of approximately 60 B2B SaaS customers, owning retention, renewals, account health, forecasting, and expansion opportunities. The role involves conducting customer check-ins and business reviews, demonstrating product value, identifying risks, coordinating with internal teams, and escalating accounts when needed. Success requires strong organization, customer communication, commercial awareness, follow-through, and comfort managing a high-volume book of business.

Own strategic enterprise accounts across North America, serving as a trusted advisor to C-level stakeholders. Develop account strategies, lead renewals and commercial negotiations, drive upselling and cross-selling, forecast revenue, monitor account health and profitability, and resolve complex issues with cross-functional teams. Gather customer feedback for product development, identify growth opportunities, and mentor junior account managers.

Own a strategically important national wireless carrier account and its dealer network. Build executive relationships, manage renewals and commercial negotiations, drive revenue growth and platform adoption, and identify expansion opportunities. Coordinate product, delivery, support, and professional services teams to address customer needs, lead modernization initiatives, resolve escalations, and execute account reviews and strategic plans.

Owns a major national wireless carrier account and its dealer network, serving as the executive-level relationship lead. Responsibilities include revenue growth, expansion, renewals, pricing and contract negotiations, platform and payments adoption, account reviews, dealer migrations, and issue resolution. The role coordinates internal product, delivery, support, and professional services teams while managing strategic relationships across corporate and independent dealer channels.

Manage relationships with long-term care organizations across the GTA and Southern Ontario. Build trust with care teams and leaders, identify organizational needs, guide free technology pilots, and support expansion when Momo creates value. The role is highly field-based, requiring frequent visits to LTC homes, independent scheduling, consultative relationship management, and collaboration with the Canadian and Netherlands teams.

Manage a portfolio of B2B client accounts for a digital marketing agency, serving as a strategic advisor and relationship owner. Drive retention, renewals, satisfaction, referrals, upsells, and expansion while monitoring campaign performance and ROI. Lead client calls, analyze KPIs, resolve escalations, coordinate SEO, PPC, content, and development teams, manage onboarding and tickets, and improve account processes and service quality.

Own relationships with approximately 300 high-value B2B software customers, driving retention, payment-processing volume, upsells, and customer lifetime value. Provide consultative business reviews, strategic recommendations, and live problem-solving while collaborating with product, risk, and support teams. Identify customer expansion opportunities, share product feedback, develop account-management best practices, and mentor team members. The role requires strong sales performance, communication, negotiation, analytical, and consultative relationship-management skills.

Manage enterprise SaaS customer accounts through renewals, upsells, adoption, and value realization. Partner with Customer Success, demonstrate and sell the Zip procurement platform, negotiate renewal contracts, monitor account health, and communicate deal status to leadership. The role also involves prospecting, solution selling, product evangelism, and helping build sales processes at a high-growth startup.

Own and grow a portfolio of client accounts by identifying expansion opportunities, scoping and closing retainer and project work, negotiating pricing, managing renewals, and reducing churn. Build account plans, conduct data-driven quarterly business reviews, engage senior marketing stakeholders, maintain Salesforce, and independently generate pipeline in a marketing agency environment.

Own and support enterprise client accounts valued at approximately $1M–$3M. Manage client relationships, budgets, contracts, invoicing, account health, delivery alignment, quarterly business reviews, strategic roadmaps, and growth opportunities. Partner with engineering, marketing, strategy, and delivery teams to translate client priorities into digital initiatives across CRM, commerce, analytics, marketing automation, and digital experience platforms. Maintain CRM and pipeline accuracy while managing risks, proposals, statements of work, and stakeholder expectations.

Own complex post-sale technical relationships from onboarding through adoption and renewal. Lead implementations, integrations, configurations, and security reviews; advise strategic customers on identity, access, device trust, and SaaS security. Partner with Customer Success and cross-functional teams to drive customer value, manage risks, support expansion, create scalable resources, and mentor team members while serving as an escalation point.

Own influencer marketing campaigns end to end, including influencer outreach, negotiation, contracting, briefing, content approvals, reporting, budgets, and timelines. Lead day-to-day client relationships, weekly calls, updates, and follow-ups while coordinating with paid media, insights, creative, and client teams. Independently troubleshoot issues, optimize campaigns, manage multiple programs, and ensure deliverables meet client goals.

Lead complex, high-budget influencer marketing campaigns from strategy through reporting, managing client relationships, contracts, budgets, timelines, influencer partnerships, and cross-functional delivery. Identify optimization and growth opportunities, resolve issues independently, protect campaign ROI, and mentor junior account managers. Build client-facing reports and processes while coordinating with paid media, creative, market insights, and client partner teams.