Top Account Manager Jobs in Toronto

Manage and retain major enterprise accounts through consultative selling, contract and renewal management, RFP/RFQ responses, cross-functional coordination, and identifying growth and efficiency opportunities. Serve as primary customer contact, maintain accurate records in internal systems, resolve service/billing issues, and support compliance in regulated sectors.

Manage a mid-market book of business to increase net dollar retention through upsells, cross-sells, and contract renewals. Build strong client relationships, generate proposals, manage pipeline, align Absorb solutions to client goals, and maintain product knowledge while collaborating with internal teams to improve sales processes.

Remote Client Success Manager owns 20–40 Amazon client accounts end-to-end: onboarding, strategy, weekly performance analysis, and retention. Coordinate daily with PPC strategists, execute structured processes, log changes, escalate issues quickly, and maintain 2-hour business-hour responsiveness. Operate in a fast-paced agency environment using Amazon and analytics tools to drive profitability and prevent churn.

Lead strategic expansion efforts within the customer base, build relationships with enterprise merchants, and identify product opportunities to drive revenue growth.

Serve as a trusted post-sales technical advisor to strategic enterprise customers. Drive Docker adoption, operational maturity, value realization, risk mitigation, and renewals while managing technical relationships. Partner with Solutions Engineering, Product, Engineering, Support, and Sales; provide guidance on containers, Kubernetes, CI/CD, infrastructure as code, and developer productivity. Maintain customer health documentation, lead reviews and enablement programs, develop scalable playbooks, represent customer feedback internally, and mentor other TAMs.

Manage client relationships and work-order lifecycle for assigned accounts: assign and monitor dispatches, resolve client/vendor issues, track emergency tickets, oversee billing and margins, run client reports and onboarding, and collaborate across teams to ensure timely service delivery.

The Strategic Account Manager will drive ResMed brand prescriptions, manage client relationships, and execute marketing strategies to increase patient funnel across Ontario.

Provide day-to-day client support for insurance accounts: handle certificates, policy changes, billing questions, proposals, audits, and carrier communications. Support account managers, maintain agency systems and files, complete renewals and documentation, and assist with administrative and reception duties.

Owns a Canadian enterprise and public-sector territory, driving new business, account expansion, renewals, forecasting, and revenue growth. Advises CISOs, CIOs, and board executives on cybersecurity solutions, leads matrixed teams through workshops and pilots, and partners with channel organizations and system integrators. The role requires consultative enterprise selling, complex deal negotiation, strategic account planning, pipeline management, and strong cybersecurity and cloud fluency.

Manage advertiser accounts and mobile performance campaigns, including campaign setup, postback configuration, tracking validation, automated reporting, performance analysis, optimization recommendations, insertion orders, payout setting, billing reconciliation, and technical client support. Collaborate with legal, sales, finance, growth, product, and technology teams to resolve issues and improve campaigns.

Manage and grow client relationships for multiple marketing accounts, coordinate campaign execution across paid media, SEO, content and email, report on KPIs, run client check-ins and strategy calls, identify upsell opportunities, and collaborate with internal teams to ensure retention and performance.

As an Account Manager, you will work cross-functionally to support complex customers, build relationships, and provide strategic insights to enhance their experience with WorkOS products.

Owner of renewals, expansions, and upsells for a portfolio of FP&A customers. Build and scale an expansion playbook, run pricing and negotiations, partner with CSMs on account strategy, track account health and flag at-risk customers, and develop product fluency to handle technical questions with finance teams and economic buyers.

Serves as a technical advisor for enterprise SaaS customers, leading integrations, identity management, APIs, data services, implementation projects, technical consultations, and complex escalations. Partners with Sales, Account Management, Product, Engineering, and Customer Success to deliver scalable solutions, support upsell opportunities, troubleshoot technical issues, improve documentation, and influence platform enhancements.

Manage and grow Qualys partner ecosystem in Canada by enabling partners, building joint business plans, driving partner-sourced revenue and pipeline, executing enablement and demand-generation programs, tracking KPIs, and collaborating cross-functionally to meet and exceed revenue and customer acquisition goals.

Manage key customer accounts and ensure satisfaction by maximizing ROI from Sardine's fraud prevention products, while collaborating with internal teams.

The Account Manager will support founders by facilitating funding originations, building relationships, and advocating for clients internally, leveraging financial services expertise.

Own customer technical relationships from onboarding through adoption, expansion, and renewal. Lead implementations, integrations, configuration, troubleshooting, and security reviews while advising on identity, access management, device trust, and SaaS security. Partner with Customer Success and cross-functional teams to manage risks, represent customer needs, create scalable resources, mentor peers, and improve lifecycle processes.

Serve as a dedicated technical advisor for enterprise customers using Akamai cloud compute solutions. Drive adoption, retention, and cloud consumption growth by developing success plans, advising on workload placement, performance optimization, and AI inferencing use cases. Collaborate cross-functionally to resolve issues, run business reviews, and manage customer success metrics (retention, NPS, cloud consumption).

The Customer Success Manager will manage a diverse portfolio of clients, driving customer success through engagement, training, and proactive support while collaborating with various internal teams.

The Strategic Account Manager will develop and own a strategic customer base in Canada, generate new business, engage existing accounts, execute sales strategies, and collaborate with internal teams to achieve sales targets.

Explore customer needs and oversee their journey through onboarding to ensure successful adoption of the Hightouch platform, applying strong technical and project management skills to guide customers effectively.

The Technical Account Manager will manage customer relationships, lead product demos, troubleshoot issues, and advocate for customer needs, ensuring the effective use of Origin's AI observability platform.

The Technical Account Manager will oversee customer journeys, ensuring clients utilize the Hightouch platform effectively and driving customer retention and adoption through strong project management and technical expertise.

The Strategic Account Manager will develop and own relationships with strategic customers, generate new business in Canada, and execute account strategies while collaborating with cross-functional teams to drive expansion revenue and maintain pipeline accuracy.