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BM Digital

Senior Account Manager (Paid Media)

Reposted 2 Months Ago
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In-Office
Toronto, ON, CAN
Senior level
In-Office
Toronto, ON, CAN
Senior level
Serve as primary strategic contact for e-commerce clients, coordinate internal teams to execute paid media, creative, email and CRO campaigns, monitor performance, deliver insights, lead calls and planning, identify upsell opportunities, and ensure on-time, quality deliverables to drive retention and growth.
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About the role:

We’re looking for a proactive, detail-oriented Account Manager to serve as the strategic point of contact for our e-commerce clients. In this role, you’ll bridge client goals with internal execution, ensuring campaigns are delivered on time, performance targets are met, and relationships grow long-term.

You’ll work closely with media buyers, creatives, and strategists to translate business objectives into actionable marketing plans that drive measurable revenue growth for our clients. This is a client-facing role ideal for someone who combines strong communication skills with performance marketing knowledge and a commercial mindset.

About us:

Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:

• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO

We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.

Responsibilities:

  • Manage a portfolio of e-commerce client accounts and act as their primary point of contact
  • Build and maintain strong client relationships focused on retention and growth
  • Understand client business models, KPIs, margins, and growth targets
  • Coordinate internal teams to execute campaigns across paid media, creative, email, and other channels
  • Lead client calls, performance reviews, and strategic planning sessions
  • Monitor campaign performance and translate data into clear insights and recommendations
  • Identify upsell and cross-sell opportunities aligned with client goals
  • Ensure deliverables are completed on time and meet quality standards
  • Proactively troubleshoot issues and communicate solutions quickly
  • Prepare reports, presentations, and strategic roadmaps

Requirements:

  • 3+ years experience in account management, client success, or marketing strategy (agency experience preferred)
  • Strong understanding of digital marketing channels (Meta, Google, email, CRO, etc.)
  • Experience working with e-commerce brands or DTC businesses
  • Excellent communication and presentation skills
  • Analytical mindset with ability to interpret performance data
  • Strong project management and organizational skills
  • Ability to manage multiple clients and priorities simultaneously
  • Commercial awareness and results-driven thinking
  • Proficiency with reporting tools, dashboards, and project management systems
  • Fluent English 

Additional details:

  • This is a full-time, remote position
  • The annual compensation range is $65K-85K USD depending on experience

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