Top Operations Manager Jobs in Toronto

Lead cross-functional programs across Field Engineering and Support to design and deliver operating models, planning rhythms, and execution standards. Coordinate fiscal planning (headcount, quota, territory), identify automation opportunities, partner with Sales Ops/IT/Finance, and establish communication, documentation, and training to drive adoption and durable process improvements.

Define and build Wave's internal risk and payments operations platform. Own strategy and roadmap for tools used by Risk, Fraud, Compliance, Support, Finance, and Payments Operations. Replace manual workflows with scalable decisioning, case management, and automation. Partner cross-functionally with Engineering, Data, and business teams to improve efficiency, controls, and customer outcomes.

Lead revenue operations and business insights by owning GTM and revenue data integrity. Build reporting and AI-driven insights, run billable usage analysis, manage data flows with Fivetran/Salesforce/Sigma, investigate billing disputes, and translate data into actionable narratives for leadership.

Own client operating rhythm for Creative Operations and Systems/Process Design clients: maintain stakeholder context, turn vague requests into clear actions, use AI-enabled workflows for prep and follow-up, produce client-ready summaries, maintain decision logs and trackers, and coordinate with internal teams to prevent scope drift and improve account knowledge reuse.

Lead campus operations including arrival, lunch, recess, dismissal, facilities, safety, and food service. Hire and coach hourly Operations Specialists, run compliance and safety processes, manage procurement and budgets, serve as on-site IT contact, and partner with school leadership to ensure systems support teaching and student safety.