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Lead complex Microsoft Dynamics 365 Finance & Operations and ERP implementations by defining solution architecture, overseeing design and implementation, supporting technical and functional architects, facilitating business workshops, advising clients, contributing to presales and demos, and developing strategic business application solutions. The role also requires stakeholder communication, organizational change management, Agile/Scrum experience, and collaboration across consulting and technology teams.

Leads enterprise-wide cybersecurity, privacy, risk management, governance, compliance, audit assurance, security operations, and incident response. Develops security strategy and ISMS programs, oversees ISO, PCI, and SOC audits, manages risk assessments and remediation, and advises executives, the board, clients, vendors, and partners. Builds security awareness and embeds cybersecurity across business and technology initiatives.

The Account Manager will manage client relationships, oversee IT projects, advise clients on IT optimizations, and identify growth opportunities within accounts.

Lead a Toronto-based service delivery team for strategic IT client projects, ensuring high-quality delivery, forecasting, financial accountability, resource planning, escalation management, client engagement, and continuous service improvement.

Design, propose, and implement Microsoft Dynamics 365 Customer Engagement solutions. Perform assessments, map designs to client requirements, support delivery teams, provide pre-sales technical assistance, create estimates, SOWs, and proposals, and work with account and business development teams.

Serve as a Dynamics 365 presales architect: qualify opportunities, design Microsoft-based solutions, create proposals and SOWs, build custom demos/POCs, facilitate workshops, support account planning and campaigns, and guide complex sales to closure.

Lead architecture, design, presales and delivery of Dynamics 365 Finance & Operations solutions; define solution architecture, support functional/technical architects, facilitate workshops, qualify opportunities, promote OCM best practices, and collaborate to bring Business Applications capabilities to market.

Design, architect, and implement Dynamics 365 F&O solutions; analyze complex requirements; collaborate with sales, delivery, and stakeholders; create design and implementation documentation; lead workshops; develop integrations and Power Platform/Dataverse solutions; ensure solutions align with best practices and transition to operations.

The Dynamics 365 Finance & Operations Solution Architect leads design and implementation of Dynamics 365 solutions, oversees consultants, builds sales strategies, and ensures client success while maintaining an innovative approach.