Top Tech Jobs & Startup Jobs in Toronto

Implement, deploy, and maintain CityView applications across customer environments (cloud and on‑premise). Perform installations, upgrades, monitoring, troubleshooting, database updates, and off‑hours support. Resolve customer tickets, escalate defects to Development, and contribute to automation, AI‑assisted knowledge management, and operational runbooks.

Provide administrative and operational support for customer accounts, contracts, software licenses, hardware orders, invoicing, renewals, RMAs, and reporting. Coordinate internal follow-ups, installation/service schedules, billing preparation, lease application administration, and maintain organized operational records. Identify process improvements and assist multiple teams with general office coordination.