Top Tech Jobs & Startup Jobs in Toronto

The Customer Operations Manager oversees customer experience and sales results, leads a team, manages omni-sales programs, and ensures compliance with health and safety standards.

As a Customer Experience Representative, you will support store operations, engage with customers, conduct inventory, and promote a joyful shopping experience.

Assesses internal controls over financial reporting, performs internal and operational audits, evaluates risks, documents findings, and recommends improvements. Prepares journal entries, financial statements, accounting reports, budget inputs, and charitable tax filings. Supports external audits, government compliance filings, sustainability Climate Report assurance, AuditBoard administration, and finance system improvements. Collaborates with cross-functional stakeholders while maintaining accurate records, effective audit trails, and timely reporting.

The Customer Operations Leader enhances customer experiences by coaching staff, managing inventory, and implementing sales strategies while fostering team culture and engagement.

Lead end-to-end product design for Indigo's website, app, and in-store kiosks. Translate research and data into pixel-perfect Figma designs, collaborate with Product and Engineering, run usability testing and experiments, and iterate on features while raising design standards and mentoring teammates.

Own and optimize customer-facing ecommerce experiences (search, browse, product detail, navigation). Translate insights into a prioritized roadmap, lead discovery through launch, measure KPIs (conversion, performance, accessibility), manage backlogs in Agile, and align cross-functional teams to drive customer and business outcomes.