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As a Brokerage Operations Service Specialist at Cash App, you'll manage customer inquiries and accounts, ensuring compliance with financial regulations while enhancing customer satisfaction. Your role includes identifying process improvements, addressing customer complaints, and maintaining excellent service levels in a fast-paced environment.
The Staff Software Engineer will work on Cash App's web infrastructure, focusing on building server architecture, traffic routing, and enhancing security measures. Responsibilities include collaborating with product teams, improving deployment processes, and implementing systems for threat mitigation. The role emphasizes engineering excellence and providing mentorship.
As a Senior Business Intelligence Engineer at Cash App, you will optimize data models, build data pipelines, and promote best practices in data analytics. You will collaborate with various teams to enhance decision-making through a well-managed dataset, driving impactful insights for product development and business operations.
The Head of Technical Program Management will lead the TPM function within Cash App, overseeing major product releases and infrastructural migrations. Responsibilities include building a high-performing TPM organization, forging relationships with stakeholders, improving operational effectiveness, and ensuring strategic alignment with business objectives. You will regularly report on program status and collaborate with senior leaders across multiple functions.
The Senior Data Scientist will analyze large datasets, partner with cross-functional teams to optimize risk and fraud strategies, perform statistical modeling, and build data visualizations. This role is critical in improving customer experiences and ensuring compliance through data-driven decision making.
As Product Counsel at Cash App, your responsibilities include providing legal guidance throughout product development, drafting commercial agreements, and ensuring regulatory compliance for new offerings, particularly in lending. You will collaborate with product and engineering teams and build relationships with business partners.
The Identity & Controls Operations Lead will manage and enhance operations to secure user account access, implementing best practices while cross-functionally leading teams. Responsibilities include performance metrics management, data analysis, and ensuring compliance with regulations and policies. The role requires driving efficiency and productivity within the Identity & Controls team to foster a safer customer experience.
As Product Counsel at Cash App, you will provide legal guidance on product development, draft legal documents, and ensure regulatory compliance. You will collaborate with product managers, engineers, and designers to navigate legal frameworks and support new product launches, while managing legal risks and building strong relationships with business partners.
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