Top Tech Jobs & Startup Jobs in Toronto

Provides 24/7 technical support for network management system products, troubleshooting customer issues, performing corrective and preventative maintenance, and escalating complex problems. Manages outages, documents root causes, develops recovery solutions, maintains Salesforce and procedural records, and ensures SLA compliance. The role also supports knowledge management, customer communication, and collaboration with higher-level product and engineering teams.

Architect and validate novel DWDM optical communication systems, including optical line systems, transmission controls, performance models, and hardware/software platforms. Collaborate with product management, systems engineering, software, and test teams. Demonstrate advanced optical transmission technologies to customers and develop design rules accounting for signal power, OSNR, fiber effects, and nonlinearities.

Leads strategic global partner relationships for Nokia’s IP MC-E business. Coordinates sales, technical, marketing, product, services, and operations teams; develops joint business and enablement plans; supports pipeline and revenue objectives; provides partners with solution positioning and sales assets; removes execution barriers; manages governance cadences and executive engagement; and translates partner feedback into business and go-to-market recommendations.

Develops technical marketing content, product demonstrations, webinars, training, competitive materials, and proof-of-concept deployments for mission-critical IP networking solutions. Supports sales and customer success with technical enablement, gathers customer feedback for product roadmaps, contributes to Nokia Validated Designs, and presents networking technologies to technical and executive audiences.

Lead the architecture, design, implementation, and validation of novel DWDM optical line systems. Develop system design rules, performance models, and distributed optical control systems while collaborating with product management, systems engineering, software, and test teams. Evaluate fiber transmission characteristics, signal power, OSNR, nonlinearities, amplifiers, ROADMs, and coherent technologies. Demonstrate advanced optical transmission solutions to customers and provide technical leadership across international teams.

Develop software, AI-assisted tools, simulations, analytics, and decision-support algorithms for subsea optical communication systems. Optimize EDFA and Raman backhaul links, assess cable aging, recommend remediation and retesting, automate cable upgrades, and support commissioning and network operations. Collaborate with optical, systems, DSP, and software engineers, interface with customers, demonstrate solutions, and evaluate AI-generated code for correctness, scalability, and maintainability.

Architects coherent optical pluggable products for packet-optical telecommunications systems. Defines product requirements, system and software architecture, and technical specifications while balancing cost, capacity, performance, and functionality. Leads cross-functional teams involving ASIC, optical, hardware, and software engineers; evaluates customer requirements and feature feasibility; validates link-level control algorithms and optical performance monitoring; and documents product architecture and operational concepts. Requires extensive optical transport experience, advanced education, and strong knowledge of OTN, Ethernet, MACsec, CMIS, C-CMIS, and industry standards.

Architect Layer0 network element software for DWDM optical line systems, including ROADMs and amplifiers. Own requirements, architecture specifications, interfaces, data models, control algorithms, and acceptance criteria from concept through release. Lead cross-functional feature teams, guide development and validation, support customer engagements and field issues, and mentor engineers. Apply optical networking standards and technologies across L0/L1 systems while balancing cost, capacity, performance, and reliability.

Design and develop silicon photonics integrated circuits and optical engines for coherent optical transport systems. Lead PIC architecture, link budget optimization, device characterization, design verification, design-for-test, and design-for-manufacturing activities. Collaborate across photonics, RFIC/EIC, DSP, packaging, product engineering, foundry, and testing teams. Apply optical engineering, RF testing, programming, and physics expertise to deliver high-performance, manufacturable photonic solutions.

Develop and execute optical hardware and system-level validation tests. Improve Python-based test automation, workflow pipelines, data collection, and reporting. Interface with optical test instruments, investigate software and hardware failures, and perform root cause analysis. The role also involves applying AI-assisted coding tools and collaborating on optical integration and validation activities.