Top Tech Jobs & Startup Jobs in Toronto

Lead strategy and execution for customer engagement and advocacy programs across online communities, user groups, nurture campaigns and cross-functional channels. Drive platform roadmap, integrations, content curation, community moderation, measurement and insights to grow customer champions, improve adoption, reduce churn, and inform product and marketing teams.

Lead and manage high-visibility customer support escalations, coordinate cross-functional resolution with engineering/product/customer success, build the escalation management function and processes, use data to drive incident response and customer recovery plans, and communicate outcomes to technical and executive stakeholders.

The Principal Software Engineer will design and implement features, write production-grade code, mentor team members, and ensure technical excellence within a Scrum team.

Conduct user research and testing, create prototypes and mockups, refine personas and user journeys, champion UX best practices, collaborate with product and engineering, perform usability testing and analytics, and deliver high-quality visual design for a healthcare platform.

Lead and scale UX, content design, and research across a multi-product B2B healthcare platform. Define experience strategy, governance, design systems, and AI-enabled workflows; partner with Product and Engineering; build and coach design teams; drive measurable improvements in usability, adoption, accessibility, and customer satisfaction.

Lead strategic talent development for assigned business functions by designing and delivering multi-modal learning programs, managing instructional design projects end-to-end, partnering with HR and business leaders to assess skills gaps, running workshops/off-sites, and monitoring learning metrics for continuous improvement.

This role involves dynamic sales in healthcare technology, focusing on areas like channel sales and account management, with a mission to improve lives.

The Senior Software Engineer will develop software by writing clean, efficient code, automate tasks, and collaborate with teams to enhance products, emphasizing TDD and API development.

The Senior Software Engineer will develop and maintain software solutions, write efficient code, perform testing, and collaborate with teams to enhance product performance.

Design, build, and optimize AI-driven customer success automations using no-code/low-code tools and LLM APIs. Identify high-impact use cases across the customer lifecycle, integrate with enterprise platforms (Salesforce, Gainsight, Gong, Pendo), apply prompt engineering and RAG patterns, monitor performance, and partner cross-functionally to scale AI-enabled workflows while ensuring responsible deployment.