Top Tech Jobs & Startup Jobs in Toronto

Manage customer onboarding, implementations, member codes, access configurations, operational requests, ticket queues, and complex escalations. Coordinate stakeholders and projects while meeting SLAs and quality standards. Perform QA reviews, training, documentation, workload oversight, and process improvements. Serve as a subject matter expert and provide operational leadership during manager absences.

Leads the strategy, roadmap, development, launch, and scaling of Canadian income and employment verification products. Owns product vision, customer discovery, experimentation, user experience, API and data requirements, analytics, pricing, packaging, compliance, and rollout planning. Partners with technology, operations, sales, marketing, legal, data providers, and customer success teams to deliver secure, compliant products and drive continuous improvement through performance metrics and customer insights.

Manages and grows technology platform and distribution partnerships across Auto, Mortgage, and Financial Services. Responsibilities include executing partnership plans, serving as the primary partner contact, monitoring performance, identifying revenue and adoption opportunities, onboarding new partners, supporting agreement negotiations, and coordinating with sales, marketing, and product teams. The role also develops engagement plans, reports performance, and tracks industry trends.

The Director, Client Strategy & Growth Enablement leads strategic client engagements, drives product innovation, and collaborates with senior leadership to enhance client performance and market presence.

Serve as Scrum Master coaching and facilitating Scrum/ART ceremonies, remove impediments, track Agile metrics, support Product Owners, drive Lean-Agile transformation, manage dependencies and reporting across teams to ensure value delivery.