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The Product Manager will lead the identity platform, focusing on improving data quality, performance, and business outcomes through cross-functional collaboration and effective communication.

The Director, Client Strategy & Growth Enablement leads strategic client engagements, drives product innovation, and collaborates with senior leadership to enhance client performance and market presence.

Lead development and execution of enterprise and business-unit strategies, conduct quantitative and qualitative analysis, build business cases and financial models, drive annual planning, align stakeholders, produce executive-ready materials, and monitor strategic initiative execution across cross-functional teams.

Operationalize and embed a modern PDLC and departmental operating model for the Canada Solutions team; implement governance and reporting, drive adoption, prepare leadership updates, align product strategies, and accelerate decision velocity and time-to-market.

Handle high-touch consumer escalations and investigations, liaise with internal and external stakeholders, maintain reporting and ticketing, support onboarding and training, ensure regulatory compliance and privacy (PIPEDA), and recommend process improvements to resolve complex consumer cases.

Serve as Scrum Master coaching and facilitating Scrum/ART ceremonies, remove impediments, track Agile metrics, support Product Owners, drive Lean-Agile transformation, manage dependencies and reporting across teams to ensure value delivery.