Top Tech Jobs & Startup Jobs in Toronto

Lead a global Customer Success organization responsible for retention, growth, customer health, adoption, renewals, and strategic account relationships. Build scalable cross-product strategies, playbooks, processes, and metrics while coaching managers and developing organizational depth. Partner with Product, Sales, Professional Services, and Revenue Operations to improve customer outcomes and commercial performance. Report portfolio insights to executives, manage escalations, support expansion opportunities, and leverage AI, customer platforms, and data-driven programs.

Leads Prophix’s global Solutions Engineering presales organization, including team development, capacity planning, enterprise demonstrations, proof-of-concept engagements, competitive positioning, enablement, hiring, and performance reporting. Partners with Sales, Product, Marketing, and Customer Success to accelerate pipeline, improve win rates, inform product strategy, and scale presales capabilities across regions and markets.

The Revenue Operations Analyst monitors funnel, marketing, pipeline, conversion, and revenue performance; identifies drop-offs and attribution issues; evaluates ICP fit and channel effectiveness; audits CRM and tracking data; facilitates cross-functional efficiency initiatives; and recommends process and system improvements. The role collaborates with Finance, Customer Success, Sales, and Marketing while delivering recurring and ad hoc analysis.

Conduct high-volume outbound prospecting through phone, email, and LinkedIn; research accounts, personalize outreach, qualify prospects, and secure sales meetings. Maintain Salesforce records, analyze performance metrics, collaborate with Sales, Marketing, and Revenue Operations, participate in training, and stay informed about product capabilities, industry trends, and competitors. This role supports pipeline growth and offers an opportunity to build a career in B2B SaaS sales.

Sell Prophix One CPM software to mid-market accounts across a defined territory. Manage full sales cycle, cross-sell, qualify leads, collaborate with presales and services, maintain client relationships, and meet territory revenue goals.

The Solution Engineer will lead consultative discussions with Finance stakeholders, deliver presentations, configure proofs of concept, and support account expansion opportunities by demonstrating tailored solutions to customers.

Lead architecture and technology decisions for a cloud-native, multi-tenant SaaS platform. Design secure, scalable solutions, prototype across stacks, mentor engineers, guide hiring, and evaluate AI-assisted development tools from concept to production.

Lead design and delivery of product training and enablement for customers and internal teams. Build learning strategy, create instructional content, facilitate sessions, integrate learning technologies and AI, measure program impact, and coach a small team to drive capability and business outcomes.

The Customer Account Manager is responsible for managing significant accounts, expanding the customer base through sales, and collaborating across departments to enhance client relationships.

Design, build, and ship production-grade distributed features within cross-functional agile teams. Contribute to architecture, prototype solutions, write automated tests, debug and profile distributed systems, resolve defects, coordinate technical dependencies, perform code reviews, and share knowledge to improve product quality and team practices.