Manage Service Desk and endpoint services, lead support staff, ensure SLA-driven incident resolution, drive automation and continual improvement, enforce compliance (GxP, FDA, ISO 27001), manage vendors, and support infrastructure and security projects to improve user experience and operational readiness.

The Statistical Programmer develops, maintains, and validates datasets and reports for clinical trials, ensuring high-quality deliverables while adhering to industry standards and guidelines.

Support daily accounting, accounts payable/receivable, reconciliations, month-/year-end tasks, and financial reporting. Maintain documentation and accounting system data, participate in quality control, and assist with process improvement while learning accounting practices and internal controls.