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Lead and deliver enterprise CRM strategy and complex projects while managing and developing a North America CRM Strategist team. Own lifecycle revenue, retention outcomes, service innovation, operational health, capacity, and platform/technical standards (Klaviyo plus other ESPs). Be a hands-on senior practitioner, manager, and practice-builder across enterprise accounts, migrations, and new service offerings.

Lead end-to-end enterprise ESP migrations and ongoing email/SMS lifecycle strategy. Architect data and deliverability-preserving migrations, rebuild and QA automations and segmentation, run testing and validation, manage client relationships, and document reusable migration frameworks while mentoring other strategists.

Lead backend development and integrations for enterprise Shopify migrations. Design and implement secure, reliable integrations (PHP/Laravel or Node), optimize databases and queues, build CI/CD pipelines, manage client communication, mentor teammates, and drive project technical estimates and delivery.

Execute and grow lifecycle marketing programs across email, SMS, push, and in-app messaging. Build campaigns and flows, manage segmentation, QA, scheduling, and deployments. Coordinate with strategists, designers, developers, and clients; produce briefs, reporting, and optimizations; support list growth and compliance; and participate in new client acquisition initiatives.

Hands-on technical SEO role leading migrations and replatforms, performing audits (crawlability, rendering, schema, Core Web Vitals), building redirect maps, running log-file analysis, partnering with engineering on fixes, monitoring performance, and implementing AI/GEO visibility strategies.

Develop and execute email and SMS lifecycle strategies to drive list growth, activation, retention and revenue. Own roadmap, testing, reporting, deliverability, segmentation, and cross-functional collaboration while supporting clients and managing account scope.

Lead frontend delivery for custom Shopify eCommerce sites: own feature development, architecture, integrations, code review, release management, client-facing technical planning, risk mitigation, and mentor engineers to ensure quality and timely delivery.

The Business Solutions Analyst will guide client stakeholders to understand requirements for ecommerce sites, collaborate with teams, and support documentation and testing efforts.

The Account Manager leads client relationships, ensuring satisfaction, managing projects, identifying upsell opportunities, and coordinating between sales and production teams.

The Project Manager will oversee complex eCommerce projects, mentor team members, enhance client relationships, and optimize processes within Domaine's project management team.