Top Tech Jobs & Startup Jobs in Toronto

Leads the Customer Analytics practice, setting its strategy, standards, roadmap, governance, and talent direction. Delivers actionable customer and business insights across marketing, B2B, and the customer journey. Owns the Customer 360 roadmap, partners with analytics, data science, engineering, and business teams, and drives automation, scalable solutions, reporting, retention, personalization, revenue, and customer experience improvements.

Designs and improves distribution and fulfillment processes, technologies, warehouse layouts, and automation solutions. Evaluates equipment and systems using ROI analysis, supports WMS and robotics initiatives, applies time studies and Lean methods, develops productivity standards, documents workflows, and collaborates with operations, IT, vendors, contractors, and consultants. The role also tracks continuous improvement results and contributes to cost, productivity, safety, and operational excellence initiatives across the distribution network.

Provides FP&A support for B2C financial consolidation, reporting, budgeting, forecasting, and five-year planning. Responsibilities include financial modeling, variance analysis, reconciliations, management reporting, simulations, sensitivity analysis, and performance insights. Partners with cross-functional leaders to improve forecast accuracy, control costs, and support profitability. The role also develops analytical tools and recommendations using financial and operational data.

Leads creative operations by optimizing workflows, capacity planning, resource allocation, campaign ramp-up and ramp-down, intake processes, and delivery timelines. Partners with creative leadership, marketing, merchandising, channel partners, and project management teams to prioritize work, clarify responsibilities, scale campaign execution, and maintain creative quality. The role also supports process design and operational efficiency across in-house creative and production teams.

Repairs, tests, cleans, grades, refurbishes, photographs, and lists returned technology products on eBay and other eCommerce platforms. Maintains inventory controls and binning accuracy, researches market prices, completes OMS records, investigates potential return fraud, manages damaged battery disposal, and escalates warranty repairs. The role operates in a warehouse environment and may include evening or weekend shifts.

Lead the B2B digital product strategy, roadmap, and delivery for Staples’ ecommerce platforms. Manage Product Managers and delivery teams, partner with business, sales, marketing, merchandising, UX, and technology stakeholders, and oversee new site capabilities. Define priorities, assess market opportunities, monitor customer and operational metrics, manage executive communications, and ensure initiatives are delivered on time and budget. The role requires B2B ecommerce product leadership, Agile and Scrum expertise, cloud and open-source technology familiarity, SQL proficiency, and 10% travel within Canada and the United States.

Lead end-to-end delivery of complex, high-impact IT projects across retail, print, and B2B environments. Responsibilities include developing project plans, managing scope, schedules, budgets, risks, resources, and stakeholder expectations; coordinating cross-functional and third-party teams; presenting status to executive leadership; aligning initiatives with business and technology strategies; and mentoring project team members.

Lead escalation management and mentor level-one agents. Provide second-level support for retail stores and home office users, troubleshoot PC/server/POS/AS400/network/telecom/RF scanner issues, create knowledge articles, collaborate with network and application teams, and participate in after-hours and shift rotations to meet support KPIs.

Design, build, and maintain backend systems and microservices using C#/.NET (NET 8+). Develop RESTful APIs, data access layers, and Azure-deployed services. Implement containerization (Docker/Kubernetes), CI/CD, automated tests, and follow SDLC and Agile practices while participating in code reviews.

Analyze and redesign business processes, identify automation opportunities, and build low-code RPA workflows (UiPath, Power Automate). Collaborate with stakeholders and developers for integrations, document designs and benefits, and provide occasional after-hours support.