Top Tech Jobs & Startup Jobs in Toronto

Lead the enterprise readiness and platform modernization strategy for SaaS Manager. Own product strategy, roadmap, prioritization, customer discovery, technical architecture decisions, integrations, data ingestion, reliability, administration experiences, and responsible AI capabilities. Collaborate across Product, Engineering, Design, Security, Privacy, Analytics, and go-to-market teams to define milestones, measure outcomes, manage dependencies and risks, coordinate launches, and iterate based on customer feedback.

Own customer technical relationships from onboarding through adoption, expansion, and renewal. Lead implementations, integrations, configuration, troubleshooting, and security reviews while advising on identity, access management, device trust, and SaaS security. Partner with Customer Success and cross-functional teams to manage risks, represent customer needs, create scalable resources, mentor peers, and improve lifecycle processes.