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The Director of Product Management will lead product strategy, manage product teams, drive go-to-market success, and focus on revenue growth and customer value for KEV's SaaS portfolio.

The Senior Manager, Product Operations will lead operational initiatives, streamline workflows using AI, and manage cross-functional teams to improve product delivery and organizational efficiency.

The Manager of Payment Growth and Compliance will assess and mitigate payment risks, ensure compliance with regulations, and collaborate with teams to enhance payment operations.

Provide escalation-level technical support for software, payments, accounting, and transactional data. Troubleshoot and resolve complex issues using SQL and approved scripts, work with vendors, document resolutions, support high-impact customer issues, contribute to deployments and process improvements, and participate in on-call rotation. Coach frontline support and maintain confidentiality and accuracy when handling financial data.

Design, automate, and operate Azure-based SaaS infrastructure and CI/CD pipelines. Manage release pipelines, implement IaC (ARM/Bicep/Terraform), support production incidents, ensure security/compliance, and maintain environment configuration and documentation.

Lead product operations and delivery across Payments, SchoolCash Accounting, or Fundraising. Build scalable processes, tooling, and reporting; partner with engineering, product marketing, and GTM teams; apply AI and automation to improve workflows and operational efficiency, capacity planning, and execution tracking.

As a Customer Marketing Manager, you will develop customer marketing programs to drive revenue, enhance advocacy, and improve retention. Responsibilities include executing campaigns, building advocacy programs, and tracking key metrics to assess performance. Collaboration with the Account Management and Product Marketing teams is essential.

Lead end-to-end design for ePay and adjacent payment products: run discovery and user research, create wireframes, prototypes, and accessible UI for web and mobile, produce specs, evolve the design system, and partner with PMs, engineers, security, and stakeholders to deliver and iterate on complex financial workflows.

Lead KEV's product organization for accounting, financial assurance, and payments. Set multi-year strategy and roadmap, build and coach product/design/ops teams, drive reliability, compliance, UX, monetization, and data/AI product initiatives while aligning exec stakeholders and partnering with Engineering and GTM to scale the multi-product SaaS platform.

As Director of Pricing, you will design and manage KEV's pricing strategy, build financial models, lead pricing analysis, and develop governance processes while collaborating with multiple departments to support revenue growth.