Top Tech Jobs & Startup Jobs in Toronto

Lead and coach Lean Six Sigma improvement projects across regional operations to improve safety, quality, productivity and standardization. Analyze processes, build dashboards (Power BI), support Kaizen events, and sustain project metrics through implementation and control.

The Supplier Relations Manager will develop marketing strategies to enhance supplier relationships, oversee operational activities, manage supplier onboarding, and optimize performance within the ValueLink® program.

Lead month-end/year-end close activities, prepare management P&L and balance sheet, reconcile balance sheet accounts, manage supplier chargebacks, support cash and inventory analysis, liaise with global finance and third-party service providers, contribute to budgeting/forecasting, and drive process improvements.

Lead end-to-end process mapping and analysis using BPMN and process/task-mining tools to identify inefficiencies, create As-Is/To-Be documentation, define BRDs, model future-state scenarios, and drive cross-functional implementation with executive reporting.

Provide SaaS application support (primarily Adobe Sign/DocuSign) via ServiceNow, manage vendor and integration relationships, maintain runbooks and technical diagrams, lead onboarding and AP integrations, ensure SLA/KPI compliance, support escalations, document resiliency and compliance, and assist with application strategy.

Lead a cross-functional ServiceNow squad of developers and BAs to manage platform run operations, Agile delivery (2-week sprints), upgrades/patching, UAT, change/release governance, metrics reporting, stakeholder/vendor coordination, and continuous improvement while coaching team members and standardizing practices.

Lead a pricing support team to ensure pricing data integrity, manage performance and development, resolve escalations, implement process and system improvements, oversee pricing updates in ERP, collaborate cross-functionally, and analyze pricing disputes to recommend corrective actions.

Lead end-to-end indirect category sourcing (especially IT software): develop supplier relationships, run competitive bids, negotiate contracts, manage contract compliance and supplier performance, use spend analytics and sourcing systems (e.g., Ariba) to identify cost savings and mitigate risk, and collaborate cross-functionally including legal.

Support revenue and pricing strategy through modeling, analytics, and econometrics. Assist in setting deal and product pricing, create standard offers, and capture value. Perform routine analytical tasks and process improvements under supervision, working on limited-scope projects and following established procedures.

Lead and develop a team of quality analysts to monitor and evaluate customer interactions using interaction analytics (speech, text, AQM). Build QA frameworks, deliver reports and insights, partner cross-functionally to drive performance improvements, coaching, and continuous improvement in a call center environment.