Lead the architecture, reliability, security, cost optimization, and delivery of Azure-based SaaS platform services. Define DevOps standards, mentor senior engineers, manage incidents and on-call operations, and build Terraform infrastructure and Azure DevOps pipelines. Own Azure networking, identity, API Management, Service Bus, and edge services. Support MLOps through Databricks and Azure AI Foundry deployments, guardrails, and automated model infrastructure. Partner with engineering, product, security, NOC, and FinOps teams across multiple product lines.

Owns the AI Center of Excellence roadmap, intake, prioritization, portfolio tracking, product backlogs, governance, measurement, vendor delivery, budgets, and executive reporting. The role coordinates AI initiatives across business functions, manages risks and dependencies, aligns work to corporate OKRs, ensures transitions from vendors to internal owners, and partners with AI enablement, architecture, and platform engineering teams.