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Own strategic customer accounts, build senior stakeholder relationships, and lead onboarding, adoption, success planning, and issue escalation. Act as a trusted customer advocate while coordinating sales, product, engineering, and support teams. Drive measurable business value, upsell and cross-sell opportunities, and account expansion across HPE’s as-a-service portfolio. The role requires cloud and IT service management knowledge, Eastern/Central Time Zone support, and approximately 10–15% domestic travel.

Design and scale AI-powered sales enablement experiences: architecture for generative AI, RAG, AI agents, content discovery, guided selling, coaching automation, governance, pilots, integrations with enablement/CRM/LMS systems, and measure adoption and business impact.