Top Tech Jobs & Startup Jobs in Toronto

Provide technical support and troubleshooting for Lone Wolfs Back Office product via email (primary), with phone and chat secondary. Log and manage tickets, triage and escalate issues, submit Jira bug reports, and advise brokers using accounting knowledge when needed to resolve software problems and improve customer experience.

Lead sales operations to optimize productivity: forecasting, quota setting, reporting, CRM and process improvements, training, incentive compensation support, and cross-functional coordination to enable the sales organization.

Lead and improve the forms team for a real-estate transaction platform: redesign processes, manage and develop engineers, build and maintain database tables, collaborate cross-functionally, handle escalations, enforce coding/compliance/security standards, hire and train staff, and work directly with clients to deliver product improvements.

Manage a portfolio of SaaS customers to drive adoption, measurable outcomes, and renewals. Proactively engage clients, assess health/risk, create success plans, coordinate cross-functional resources, and improve team playbooks to ensure ongoing customer value.