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The role involves helping modernize industries through IoT solutions, engaging with clients, managing implementations, and driving tech adoption. Significant pre-sales experience is required, coupled with a strong technical background in hardware and cloud applications.

The Major Account Executive will drive customer engagement from prospecting to closing, build relationships, and manage large, complex sales with a focus on sustainability and technology solutions.

Own vision and roadmap for core support tools. Lead discovery and user research, draft PRDs and wireframes, oversee builds with engineering and AI/data teams, manage launches and change management, track KPIs and adoption, and iterate to drive GTM impact and support experience.

The role involves managing customer engagements from prospecting to closing sales for small to medium accounts, primarily in IoT solutions.

The Customer Success Manager will support clients in improving their operations using the IoT platform by developing customized success plans and fostering long-term relationships.

Lead and grow a dispersed Field Sales Engineering team for enterprise accounts: hire, coach, manage performance, partner with sales/product/support, participate in customer calls, manage pre-sales escalations, and scale the Sales Engineering motion while traveling up to 50%.

Manage the order-to-cash process for enterprise customers, providing exceptional service and collaboration cross-functionally to resolve billing issues.

The Senior Security Engineer will lead threat modeling efforts, detect risks, collaborate with teams, support vulnerability remediation, and enhance compliance processes.

Provide technical support for Samsara's IoT products, troubleshoot complex issues, maintain customer documentation, and collaborate with engineering teams to enhance customer experience.

Lead and manage large-scale programs for the Customer Success organization, focusing on operational excellence, stakeholder alignment, and improving sales execution.