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As a French Bilingual Account Specialist, you will provide phone support to US and Canadian merchants, handling inquiries related to payment processing and technical issues. You will ensure first call resolution while demonstrating empathy, integrity, and excellent judgment. Responsibilities include navigating multiple applications, maintaining customer engagement, and working with a team in a fast-paced environment.

Lead the development and execution of revenue-generating co-marketing programs with partners, focusing on promoting payment solutions to small, medium, and large businesses. Utilize analytical skills to drive growth, creating data-driven campaigns and collaborating with cross-functional teams to ensure alignment with business priorities.