Top Tech Jobs & Startup Jobs in Toronto

Identify and engage prospective SMB clients through cold calls, emails, and other outreach channels. Qualify leads, schedule meetings for the sales team, maintain accurate CRM records, collaborate with Sales and Marketing, re-engage prospects, and report performance to sales leadership.

Coordinate sales onboarding, recurring training, enablement content, and product launch readiness. Maintain the enablement calendar, knowledge base, LMS, documentation, and sales tools. Partner with Sales, Product, and Marketing to translate product updates into training, battlecards, FAQs, and talk tracks. Track completion, engagement, and readiness while gathering feedback to improve processes, training quality, and rep performance.

Lead and mentor up to eight software engineers while managing technical projects from concept through launch. Define technical direction, architect and implement application features, improve React and API functionality, integrate large language models, maintain AWS infrastructure, review code, and improve reliability. The role also involves hiring, performance management, stakeholder collaboration, documentation, engineering processes, and resolving customer pain points.

Own end-to-end enterprise deployments of Spellbook’s AI-powered legal technology. Build integrations with document management, identity, and internal systems; design workflow-heavy solutions involving permissions, approvals, routing, and auditability; customize AI workflows; collaborate directly with legal teams and end users; and convert deployment insights into scalable platform features.

Own Spellbook’s entire product function, including product vision, portfolio strategy, roadmap prioritization, execution, launches, customer insight, analytics, and cross-functional alignment. Lead and grow a team of Product Managers while partnering with engineering, design, marketing, sales, customer success, and the CEO. Drive AI-powered B2B SaaS product development and contribute to company strategy, investor narratives, and fundraising efforts.

Support the technical side of the sales cycle by troubleshooting setup, authentication, integrations, migrations, security questions, and trial issues. Deliver technical demonstrations, proofs of concept, RFP responses, documentation, and customer enablement while partnering with Account Executives, IT, and Engineering. The role serves as a technical advisor to legal, IT, and security stakeholders and is fully remote for candidates in Canada.

Design, build, and improve Spellbook’s AI-powered legal application. Develop React features, Express and tRPC APIs, LLM functionality, and AWS infrastructure using CDK. Collaborate with product management, translate vague requirements into production-ready features, improve performance and reliability, fix bugs, review code, and provide constructive feedback. The role requires ownership from concept through deployment in a distributed startup environment.

Leads the global customer success and support organization, including strategy, hiring, onboarding, support operations, retention, expansion, customer satisfaction, and product adoption. Partners with Sales, Product, Engineering, and executive leadership to represent customer needs, influence the roadmap, and manage strategic accounts. Establishes scalable processes, tooling, metrics, dashboards, SLAs, and reporting for a distributed post-sale organization serving SMB, mid-market, and enterprise legal customers.

Build and scale backend systems and AI workflows for Spellbook’s legal technology platform. Responsibilities include designing reliable search, inference, orchestration, and RAG retrieval systems; managing rate limits, retries, fallbacks, permissions, and data isolation; optimizing MongoDB performance; partnering with Product and Design; and participating in on-call response. The role requires strong distributed-systems expertise, production backend experience, and the ability to turn ambiguous problems into reliable shipped solutions.

Build and lead Spellbook’s post-sale operations function, including customer success reporting, renewal and churn forecasting, risk scoring, tooling, data models, and scalable business processes. Own the Customer Success technology stack, improve adoption and administrative efficiency, and connect sales, customer success, support, and product workflows. The role requires strong analytical, systems, project management, communication, and cross-functional change-management skills in a B2B software environment.