Responsible for managing a portfolio of mortgage loans, retaining clients through excellent service and collaboration with mortgage professionals, while handling renewals, payouts, and compliance requirements.

The Analyst, Commercial Lending will support the deal lifecycle by analyzing financial performance, contributing to credit narratives, and facilitating the funding process for commercial loans.

Serve as primary contact for borrower retention by managing inbound/outbound calls, assessing needs, offering tailored mortgage solutions, preparing submissions for underwriting, following up on conditions, calculating penalties, maintaining accurate records, meeting retention targets, and supporting mortgage administration and special projects.