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Manage B2B SaaS customer relationships in the public sector, helping customers achieve desired outcomes and maximize product value. Responsibilities include developing success plans, conducting customer meetings and check-ins, monitoring customer health, mitigating churn, identifying expansion opportunities, coordinating with cross-functional teams, managing surveys, and supporting webinars and events. The role requires project management, stakeholder communication, and proficiency with Salesforce and Microsoft Office.
Top Skills:
MS OfficeSaaSSalesforce
Software
Own and evolve Euna Solutions’ web presence through hands-on front-end development, web operations, landing page creation, and a WordPress-to-Next.js/headless CMS migration. Manage performance, SEO, accessibility, hosting, DNS, CDN configuration, analytics, consent management, and conversion optimization. Use AI development tools extensively, collaborate with marketing stakeholders, and maintain a prioritized web improvement backlog.
Top Skills:
Ai Coding ToolsCdnClaude CodeCloudflareContentfulCSSDnsElementorGa4GitGoogle Search ConsoleHeadless CmsHTMLJavaScriptNext.JsNpmPrismicReactSanitySemrushStoryblokWordpressX/CornerstoneYarn
Software
Manage relationships with B2B public-sector SaaS customers, helping them achieve business outcomes and maximize product value. Responsibilities include developing success plans, leading customer meetings, monitoring health and usage, identifying expansion opportunities, mitigating churn, collecting feedback, and collaborating with sales, marketing, product, and support teams. The role also involves supporting webinars and events and managing multiple customer-related projects.
Top Skills:
B2B SaasMS OfficeSalesforce
Software
Lead enterprise Euna Grants implementations for state government clients from initiation through closure. Manage scope, schedules, budgets, risks, governance, stakeholder relationships, executive reporting, and cross-functional coordination across implementation, technical, and change-management teams. Serve as the primary client contact, facilitate steering committees, ensure regulatory and security compliance, support continuous improvement, and contribute to onboarding and AI-enabled workflow improvements.
Top Skills:
ChatgptClaudeConfluenceEuna GrantsJIRAMicrosoft CopilotSmartsheet
Software
Own software features end to end for an enterprise public budgeting platform, including requirements clarification, design, implementation, testing, code review, deployment support, and documentation. Develop with C#, VB.NET, .NET Framework, ASP.NET, T-SQL, SQL Server, Telerik UI, and jQuery while contributing to AWS modernization. Partner with product and design teams, mentor junior developers, and use AI coding assistants responsibly to improve development, testing, and review.
Top Skills:
.Net FrameworkAsp.NetAWSC#Claude Agent SdkClaude CodeCSSHTMLJavaJavaScriptJqueryLanggraphMcpMicrosoft Sql ServerOpenai Agents SdkPowershellSap Businessobjects ServerT-SqlTelerik UiTypescriptVb.Net
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Software
Own the architecture and technical direction of Euna Solutions’ shared platform layer, including cloud infrastructure, identity, integrations, shared services, and enterprise systems. Govern technical standards, define AWS and Azure architecture patterns, align security and compliance requirements, prioritize high-impact technical work, advise AI initiatives, and participate in architecture reviews. The role requires strong influence, communication, and hands-on experience with cloud architecture, infrastructure as code, identity protocols, and enterprise-scale technology governance.
Top Skills:
AWSAzureCloud InfrastructureFinopsIdentity And Access ManagementInfrastructure As CodeOauth2OidcSAMLScimTerraform
Software
Own the architecture and technical direction of the shared platform layer across cloud infrastructure, identity, integrations, shared services, and enterprise systems. Establish technical standards, cloud architecture patterns, IAM strategy, resilience, and compliance alignment. Identify and prioritize architectural risks, advise AI initiatives, and participate in architecture governance. The role requires influencing senior technical and executive stakeholders across teams, with hands-on experience in AWS, Azure, infrastructure as code, and enterprise identity architecture.
Top Skills:
AWSAzureFinopsGovrampOauth2OidcPci DssSAMLScimSoc 2Terraform
Software
Lead enterprise software implementations for public-sector budgeting customers from discovery through go-live. Facilitate requirements workshops, design future-state workflows, configure solutions, oversee data migration and integrations, manage scope and risks, coordinate technical and product teams, and serve as the primary customer contact. Support testing, training, change management, verification, post-go-live stability, and escalations while ensuring projects remain on budget and meet quality expectations.
Top Skills:
Euna Budget EnterpriseSalesforceSAPSQLWorkday
Software
Build SQL-based ETL integrations, SSRS reports, custom data views, and customer-facing reporting solutions for Euna Budget Pro. Manage implementations from design through delivery, support Azure cloud migrations, and provide second-tier application support. Collaborate directly with customers and internal implementation teams while developing expertise in Power BI, Tableau, SQL optimization, Azure configuration, and authentication technologies.
Top Skills:
AdfsAzure Data StudioETLLdapAzurePower BISAMLSQLSQL ServerSql Server Management StudioSsrsTableauVisual Studio Report ProjectsWindows Authentication
Software
Owns B2B demand generation programs across webinars, content syndication, and multichannel campaigns. Responsibilities include vendor management, lead nurture and follow-up strategy, database segmentation, Pardot automation, 6Sense intent targeting, cross-functional execution, and pipeline ROI reporting. The role partners with Sales, BDR, Product Marketing, and regional teams to generate qualified leads and pipeline across public sector software product lines.
Top Skills:
6SensePardotSalesforce
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