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Develop and support media planning and buying for client accounts across channels. Translate briefs into strategic plans, recommend buy structures, collaborate with creative and delivery teams, prepare reporting, and optimize campaign performance to meet client goals.

Moderate and respond to comments across client social channels in English and French, write engaging content, maintain safe respectful communities, escalate issues and trends, and develop strong understanding of client brand voice and audience. Work requires shift flexibility and collaboration with global teams.

Moderate and engage with client social channels using brand voice, write engaging content to drive conversations, ensure community safety and guideline alignment, escalate issues or trends, and learn client strategy and tone to represent brands across shifts including evenings and weekends.

The Client Success Manager will oversee account management for major clients, ensuring growth, satisfaction, and effective strategy implementation by collaborating with internal teams and advising on social media solutions.