Own a portfolio of strategic consumer-brand accounts, serving as a senior advisor to social, marketing, and customer care leaders. Develop account strategies, lead executive reviews, demonstrate business value, manage retention and renewals, identify expansion opportunities, and improve platform adoption. The role requires expertise in social strategy, community management, moderation, customer care, campaign performance, and commercial account growth while partnering with product and technical teams.

Lead global talent acquisition and people strategy for a distributed SaaS company. Partner with the CEO and leadership team on organizational design, executive hiring, compensation, performance management, onboarding, international employment, and employee experience. Build scalable people operations across multiple jurisdictions, personally recruit senior and hard-to-fill roles, improve recruiting processes and systems, and strengthen high-performing teams and company culture.