Top Tech Jobs & Startup Jobs in Toronto

Lead and scale Hive’s Customer Success team, coaching CSMs to drive retention, renewals, expansion, product adoption, and customer outcomes. Build scalable playbooks, capacity plans, and operational processes; use data, AI, and automation to improve efficiency. Represent the customer voice internally, manage escalations, collaborate cross-functionally, and develop executive customer relationships while representing Hive at industry events.

Design, build, and operate a cloud-native data and ML platform handling billions of events. Own end-to-end pipelines, feature stores, model training/serving, observability, and data product SLAs. Apply distributed systems, MLOps, and LLM/agentic systems to ensure reliable, low-latency access to features and production models with business-focused impact.

Lead Product, Design, and Product Marketing as a single, customer-obsessed team. Build product operations (roadmaps, discovery, launch process, OKRs), define AI product strategy, shorten idea-to-learning loops, hire and coach PMs/designers/PMMs, and partner with CTO and engineering to turn vision into shipped outcomes and high adoption.

Design, build, and operate a cloud-native data platform and ML infrastructure at scale. Own end-to-end pipelines from CDC to feature stores, model training/serving, monitoring, and data product SLAs. Apply distributed systems and MLOps practices, leverage LLMs/agentic systems, and translate technical issues to business impact.

Join Hive to build and improve a marketing platform, focus on developing and shipping software, optimize system performance, and collaborate with teams.

Manage and nurture event-marketer clients to maximize use of Hive. Provide email marketing strategy, onboard and retain customers, gather product feedback, support top partners, and help scale customer experience and educational content.