Develop clear, engaging, on-brand copy for web and app UI/UX, promotions, emails, videos and social channels. Collaborate with designers, developers, marketers, and legal; maintain style guides and templates; support SEO, content strategy, campaign planning, performance monitoring, and French-language delivery.

Lead design, development, testing, deployment, and maintenance of scalable applications and integrations. Provide technical architecture and roadmap direction, implement DevOps/CI-CD practices, manage releases and production support, ensure security and governance, collaborate across teams, drive incident resolution and operational resilience, and mentor engineers.

Lead end-to-end delivery of large, multi-year business and technology transformation programs. Develop roadmaps, governance, and implementation plans; manage budgets, risks, vendors, and stakeholders; drive organizational readiness, change management, benefits realization, and establish delivery practices to sustain future transformation capability.