Top Tech Jobs & Startup Jobs in Toronto

Monitors application and infrastructure health in a 24x7 command centre, triages and escalates incidents, performs technical recovery, and documents resolutions. The role supports incident, change, release, and problem management; maintains playbooks and knowledge articles; manages recurring incidents; collaborates with Level 2 and cross-functional teams; and identifies automation opportunities. Requires onsite 12-hour shift work, Secret clearance or eligibility, and familiarity with monitoring and ticketing tools.

Lead and govern the enterprise ITSM Change Management practice. Assess and authorize technology changes, manage risks and dependencies, chair CAB forums, maintain change calendars, improve ITIL-aligned processes, and report change performance, risks, and KPIs to operational and senior leadership.

Leads the end-to-end Problem Management lifecycle for critical real-time rail payment systems. Responsibilities include major problem investigations, root cause analysis, trend and risk analysis, preventative remediation, stakeholder communication, service-level confidence, process and tooling improvements, metrics and reporting, audit readiness, and integration with related ITSM practices. The role also drives continuous improvement and maturity of the Problem Management function in a regulated financial services environment.

Leads hands-on AWS cloud operations and platform engineering for mission-critical payment services. Responsibilities include Terraform automation, multi-account AWS governance, security and compliance automation, observability, resiliency, disaster recovery, incident response, operational readiness, cost optimization, and 24/7 production support. The role establishes cloud infrastructure standards and guardrails, drives reliability improvements, and influences architecture and engineering teams across the organization.

Owns 24/7 production support for large-scale Java and JEE applications. Responsibilities include incident response, troubleshooting, root-cause analysis, observability design, alert tuning, performance analysis, automation, platform integrations, network investigation, technical documentation, and coaching operations staff. The role supports high-throughput payment systems, contributes to SRE and reliability improvements, and participates in an on-call rotation.

Leads enterprise transformation and adoption of delivery frameworks, standards, governance, and operating models. Develops implementation roadmaps, coordinates stakeholders and dependencies, removes adoption barriers, coaches leaders and teams, facilitates workshops, and measures maturity, adoption, and value realization. Partners across Product, Technology, Operations, and corporate functions to embed sustainable delivery practices and support organizational change.

Supports innovation programs, workshops, employee experiences, strategic initiatives, and experimentation from concept through implementation. Designs and facilitates collaborative sessions, coordinates stakeholders, develops project plans and roadmaps, explores emerging technologies, conducts prototypes and pilots, synthesizes findings, and creates compelling communications and visual materials. The role helps build innovation capabilities and foster an organizational culture of innovation.

The Senior Business Systems Analyst gathers and documents business and technical requirements, analyzes current and future-state processes, and translates between stakeholders and technical teams. The role supports solution design, agile development, testing, UAT, defect resolution, stakeholder alignment, scope management, and governance documentation for Real-Time Rail payment systems.

Ensure reliable software releases through test planning, manual and automated testing, functional, integration, and non-functional testing. Support UAT, analyze and track defects, assess release readiness, collaborate with product, development, operations, security, and release teams, and contribute to quality metrics and continuous improvement for real-time payment systems.

Lead the development of reusable DevSecOps and cloud components, delivering automation, security controls, zero-touch deployments, telemetry, dashboards, and high-availability platform support. Partner with product and engineering teams to improve operational ownership, maintain secure configurations and baselines, modernize tooling, and support reliable production services. Mentor teams, deliver group OKRs, and communicate complex technical concepts clearly.